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Author Couple of computer questions
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
   27th Dec 03 at 00:19   View User's Profile U2U Member Reply With Quote
Firstly i have the Trojon Bookmarker virus, Norton finally deleted it today but its since come back. How am i going to get rid of it?
Secondly, I bought a web cam today and it will only light up in the USB port that i use for broadband. Neither the modem or the web cam will work/be acknowledged in the other USB port. Is there a way of checking if both ports are active?

Ally
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Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
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27th Dec 03 at 00:20   View User's Profile U2U Member Reply With Quote
ask gareth he is very good with these things .. he set my cam up for me

goaten2000@hotmail.com
Drew
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Registered: 24th Nov 01
Location: County Durham
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27th Dec 03 at 00:23   View User's Profile U2U Member Reply With Quote
before ya read - i aint got a clue about computers

u can turn usb ports off in the bios i think, so maybe its turned off (dunno if u can turn each one off individually) but just go out and buy a thing ya plug into usb port, and it has 4 usb'd on the other end, thats wot i have
Sam
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Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
27th Dec 03 at 00:24   View User's Profile U2U Member Reply With Quote
Throw your PC in the bin and buy a new one, that should solve the problems you are experiencing.
Marc
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Registered: 11th Aug 02
Location: York
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27th Dec 03 at 00:26   View User's Profile U2U Member Reply With Quote
will it make you handsome in the process?
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Online
27th Dec 03 at 00:34   View Garage View User's Profile U2U Member Reply With Quote
Play nice.

The Trojan might still be present in something you've downloaded in the past. That'll obviously need deleting.

The USB question - do other USB devices not work in the other ports either? They either want turning on the BIOS or physically plugging in the board if they've never worked.
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 00:35   View User's Profile U2U Member Reply With Quote
Where do I turn the other USB port on?
Drew
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Registered: 24th Nov 01
Location: County Durham
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27th Dec 03 at 00:36   View User's Profile U2U Member Reply With Quote
was i right
Ian
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Registered: 28th Aug 99
Location: Liverpool
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27th Dec 03 at 00:38   View Garage View User's Profile U2U Member Reply With Quote
Depends on the board, do you know what it is?

Yes Drew
Sam
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Premium Member

Registered: 24th Dec 99
Location: West Midlands
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27th Dec 03 at 00:43   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by 16vmarc
will it make you handsome in the process?


Yes, which is why you should throw it in the bin!
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 00:47   View User's Profile U2U Member Reply With Quote
Right it works now!!! Dont how it just does!
DAYZEE
Member
Registered: 13th Nov 00
Location: Stevenage, MR2 Turbo, 328i Coupe, CBR600F
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27th Dec 03 at 00:59   View User's Profile U2U Member Reply With Quote
Read this, info on the bookmarker trojan from Symantec;

http://securityresponse.symantec.com/avcenter/venc/data/trojan.bookmarker.html
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 01:04   View User's Profile U2U Member Reply With Quote
Cheers but ive already followed their step by step guide to no avail. I deleted the neccersary files and turned off system restore then turned back on as the instructions say but its still here.
DAYZEE
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Registered: 13th Nov 00
Location: Stevenage, MR2 Turbo, 328i Coupe, CBR600F
User status: Offline
27th Dec 03 at 01:50   View User's Profile U2U Member Reply With Quote
Did you remove it from the registry?
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 01:52   View User's Profile U2U Member Reply With Quote
What do you mean?
Dan B
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Registered: 25th Feb 01
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27th Dec 03 at 03:06   View User's Profile U2U Member Reply With Quote
On the USB ports, it could be that the devices are pulling too much power to be used in anything but the primary USB port (not all the ports pull equal power if they're all in use, priority is given to the primary port).

Does it work if you plug the webcam into the 2nd port, but leave the broadband connection unplugged from port 1.

My simple suggestion, however, would be to get either a router for the broadband connection, or if you can't afford a router (and if you're using ADSL not Cable), then buy a PCI modem...
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 12:02   View User's Profile U2U Member Reply With Quote
Well the USB problems sorted now, Ive just got the problem with the Trojan Bookmarker virus now.
Gareth.O
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Registered: 25th Sep 02
Location: Kings Langley, Hertfordshire
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27th Dec 03 at 13:28   View User's Profile U2U Member Reply With Quote
http://securityresponse.symantec.com/avcenter/venc/data/trojan.bookmarker.html#removalinstructions

the registry bit is point 4... did you do that?
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
27th Dec 03 at 13:32   View User's Profile U2U Member Reply With Quote
Yeah done that, and its still here.

 
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