Tracey
Member
Registered: 27th Aug 03
User status: Offline
|
true story from the Word Perfect Helpline which was transcribed from a recording monitoring the customer care department.
Needless to say the HelpDesk employee was fired; however, he/she is allegedly currently suing the Word Perfect organization for termination without cause.
Actual dialogue of a former Word Perfect Customer Support employee: Ridge hall computer assistance;
may I help you? Yes, well, I'm having trouble with Word Perfect.
What sort of trouble? Well, I was just typing along, and all of a sudden the words went away.
Went away?They disappeared.
Hmm. So what does your screen look like now? Nothing.
Nothing? It's blank; it wont accept anything when I type
Are you still in Word Perfect, or did you get out? How do I tell?
Can you see the C: prompt on the screen? What's a see-prompt?
Never mind, can you move your cursor around the screen? There isnt any cursor: I told you, it won't accept anything I type.
Does your monitor have a power indicator What's a monitor?
Its the thing with the screen on it that looks like a TV. Does it have a little light that tells you that its on? I don't know.
Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that? Yes, I think so.
Great. Follow the cord to the plug, and tell me if its plugged into the wall. Yes, it is.
When you where behind the monitor, did you notice that there were two cables plugged into the back of it, not just one? No.
Well, there are. I need you to look back there again and find the other cable. Okay here it is.
Follow it for me, and tell me if its plugged securely into the back of your computer. I cant reach.
Uh huh. Well, can you see if it is? No.
Even if you maybe put your knee on something and lean way over? Oh, it's not because I don't have the right angle, it's because it's dark.
Dark? Yes, the office light is off, and the only light I have is coming in from the window.
Well, turn on the office light then. I can't.
No? Why not? Because there's a power failure.
A power... a power failure? Aha, okay, we've got it licked now. Do you still have the boxes and manuals and packaging stuff your computer came in? Well, yes, I keep them in the closet.
Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store where you bought it from. Really? Is it that bad?
Yes Im afraid it is Well, all right then, I suppose. What do I tell them?
Tell them that your too ****ing stupid to own a computer."
|
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
|
bit harsh but 
|
Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
|
pmsl i would have said smthing similar too
|
orange_juice
Member
Registered: 11th Feb 04
Location: Norwich Norfolk, Drives a Mondeo ST24
User status: Offline
|
i love it...
|
combatprojex
Member
Registered: 12th Oct 03
Location: Wellingborough Drives: Corsa 1.2 16v & proud of it
User status: Offline
|
lol  class tracey
|
LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
|
thats great
|
charcoalgrill
Member
Registered: 23rd Oct 02
Location: Bristol
User status: Offline
|
"HAVE IT!"
|
Andy Stocker
Member
Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
|
FPMSL
|
vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
|
yes - I believe this person is related to me
|
Gavin
Premium Member
Registered: 3rd Apr 02
Location: West Midlands
User status: Offline
|
pew pew pew pewwwww
|
drunkenfool
Member
Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
|
ive read that before, but still
|
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
|
didnt see that last line coming either
|
antz1
Member
Registered: 1st Dec 02
Location: reading, berks
User status: Offline
|
funny as fcuk lol
|
