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Author Need help from computer people
Dr Pepper
Member

Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
2nd Mar 04 at 16:40   View User's Profile U2U Member Reply With Quote

Having a problem and i cant work out whats wrong.

My computer is freezing when i try to click on certain links.....for example my u2u message link, or when i try to click on any picture to enlarge it.

The rest of the site works fine as do others, it seems to be when i try to click on a picture or some links that it freezes.


When I open up the task manager it says the programme is not responding and i have to end task in order to open up internet again.

I have windows xp......Can anyone help
Corsa E-Tec
Member

Registered: 4th Feb 04
Location: Stevenage Drives: Leon Cupra
User status: Offline
2nd Mar 04 at 16:43   View User's Profile U2U Member Reply With Quote

You could try deleting your files in internet temp folder to get rid of any corrupt links and run your virus checker!

Corsa E-Tec
Houckham
Member

Registered: 29th May 03
Location: Newcastle upon Tyne
User status: Offline
2nd Mar 04 at 16:44   View User's Profile U2U Member Reply With Quote

browser hijack
PaulW
Member

Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
2nd Mar 04 at 17:29   View User's Profile U2U Member Reply With Quote

Happens to me also, aswell as quite a few other XP machines at work!

Only way I get round it is to reset the user profiles, as its usually a corrupt setting somewhere which never gets found or repaired even when you do the repair operation within XP.

Easiest thing to try, is make up a new user on your computer for yourself, transfer all your files form the documents folder across, and then if its all good, delete the old user & profile & use the new one!

If it still does it though, try and think if you installed anything lately which seems to coinside with when the problem started, and also wouldn't do any harm to download a copy of Ad-Aware & do a full scan either!

http://www.lavasoftusa.com
PaulW
Member

Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
2nd Mar 04 at 17:30   View User's Profile U2U Member Reply With Quote

also if it was a browser hijack, it wouldnt so much stop responding, instead it would bombard you with popups & ads even when your doing nothing!
Dr Pepper
Member

Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
3rd Mar 04 at 10:06   View User's Profile U2U Member Reply With Quote

Thanks for the advice people....its still not sorted

I have created a new user and deleted others, deleted all temp files, run a virus check- which is fine, and havnt installed anything recently.


Any body got any other ideas
paul_spurrell
Member

Registered: 14th Sep 01
Location: Bath Avon
User status: Offline
3rd Mar 04 at 10:09   View User's Profile U2U Member Reply With Quote

do you have any anti virus software or pop up killers
Dr Pepper
Member

Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
3rd Mar 04 at 10:10   View User's Profile U2U Member Reply With Quote

yeah i have sophos antivirus- no pop up stoppers
Adam-CorsaC18s
Member

Registered: 7th Apr 03
Location: Royston, South Yorkshire
User status: Offline
3rd Mar 04 at 10:38   View User's Profile U2U Member Reply With Quote

download adaware 6 - run that give it a try just for tryings sake.
But sounds to me like theres somethin wrong with I.E. if you're on broadband goto www.windowsupdate.com and download all the critical updates at least - check everything else that you use in the Windows XP section(providing you use the software its mentioning)
give that a try and post back if it works or doesnt. Cheers
mjw_2k2
Member

Registered: 18th Sep 03
Location: Anglesey, North Wales
User status: Offline
3rd Mar 04 at 11:22   View User's Profile U2U Member Reply With Quote

reset internet settings to default also clear - history cookies etc, and you should be ok

[Edited on 03-03-2004 by mjw_2k2]
Adam-CorsaC18s
Member

Registered: 7th Apr 03
Location: Royston, South Yorkshire
User status: Offline
3rd Mar 04 at 11:42   View User's Profile U2U Member Reply With Quote

some (most) spyware will bypass the clear browser settings - they have keys in the registry that will just effect it on next reboot. - give it a go tho.

 
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