Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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Has anyone ordered/ bought anything from these two retailers?
Illusion Autostyle
or
PVD ?
I ordered a total of £2273.76 in gear from both of these sites on the 30th June 2004 and have been having a lot of trouble getting the stuff!
Illusion Autostyle claims to deliver in 2-5 days; I have managed to get a:
bodykit (without mesh or a fitting kit),
an exhaust,
lowering springs,
M3 wing mirrors (which were manual and NOT electric as ordered)
and neon lights (which were the wrong colour and smashed!)
I am still waiting on:
a Bonnet
Mesh and fitting kit for the bodykit...
When I fone them (if they decide to answer) all I get is excuses and promises that the remainder of the order will be delivered 'tomorrow' and it never does.
This is still unresolved...
As for PVD - I ordered a set of 17" Arospeed RSGT Silver finish alloys with Avon low profiles and locking wheel nuts. The order was placed on the 30th June 2004.
On the PVD site you can only order over the fone, so I was sure when the order was placed. They said that the wheels were in stock - so it would be 1-2 days for delivery.
The money for the wheels was taken on the 1st of July. Since then I have contacted sales staff at PVD who kept telling me that the order wasn't on the computer system and therfore wasn't processed - NOT TRUE.
When I told them that I had been charged, I have since been messed around by claims that "We have to find the paper the order was taken on first..."
And now when I try to phone them all I get is the line ringing off - it appears to be that either they are on holidays (past week) or they have shut up shop 
This post is basically asking for reassurance that both these suppliers are legitimate and that I have been a one-off case of poor customer service, and hopefully someone can shed some light on whether PVD are still trading or not?
Thanks guys!
Hammy
[Edited on 22-07-2004 by Hammy]
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Graham
Member
Registered: 12th Oct 03
Location: Lincoln.
User status: Offline
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Illusion autostyle are crap
and well PVD have ceised trading,
so hopefully you ordered on a credit card or you wont be seein any of that stuff mate 
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chris_uk
Premium Member
Registered: 8th Jul 03
User status: Offline
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scott @ illusion means well, the ompany is just shite..
PVD have ceiced tradeing.
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Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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Ceased trading as in closed or as in went bankrupt/ liquidation???
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chris_uk
Premium Member
Registered: 8th Jul 03
User status: Offline
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as in yes. your right
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Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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How will I get my money back?
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Git
Member
Registered: 3rd Apr 03
Location: Swansea
User status: Offline
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If you paid by credit card, should be alright.
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Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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I paid by my bank accounts visa/debit account - is this the same as a credit card? Have I lost £850?
What do I have to do to get the money back?
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Graham
Member
Registered: 12th Oct 03
Location: Lincoln.
User status: Offline
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sorry to say mate but all that was ordered from pvd on your debit card may well be lost you could try with your bank to get it back but i doubt they can do owt
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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Holy mother of dangermouse yet another customer fucked over 
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Git
Member
Registered: 3rd Apr 03
Location: Swansea
User status: Offline
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I tend to just pay for it on credit card, then transfer the money across from my bank account once I receive the goods. much safer, but I suppose you dont want to hear that now.
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Darren
Member
Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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Mwah Sir Darren, I drove past Hadleigh this morning 
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Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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Do you guys know when PVD ceased trading?
I'm sure there is some sorta loop hole resulting in me getting my money back... some day...
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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http://www.corsasport.co.uk/board/viewthread.php?tid=159755
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Red_SXi
Member
Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
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Pvd are gone now, and i don't think it'll be long before Illusion are too
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drunkenfool
Member
Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
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My dealings with illusion....
http://www.corsasport.co.uk/board/viewthread.php?tid=121488
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Hammy
Member
Registered: 21st Jul 04
Location: Portadown - N.Ireland
User status: Offline
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I spoke to my bank this morning, and as far as they know/think I should be able to get my money back because it was purchased through the Visa Department. Thank fcuk!
I appreciate the quick response from everyone in the message board regarding all this! If no-one had replied I would still be thinking that PVD were merely on holidays or something 
Again, much appreciated!
BTW: what is the general concensus on http://www.midlandstyling.co.uk/ and Anton002?
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Dave Corsa C 1.2 SXI
Member
Registered: 15th Feb 04
Location: Kent
User status: Offline
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Hammy- i also bought products from pvd and got screwed, and thankfully i too paid by a Visa Debit card.
I rung up Visa Disputes and they gave me my money back overnight...they said they wud send me paperwork to fill in but they havn't....but who cares, i got my money and thats all i wanted!
hope u get it sorted m8!
dave
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