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Author Need Help With A PC...
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 19:30   View User's Profile U2U Member Reply With Quote
Right my mate just popped round and sed his PC not work. So he told me wat is coming up when he turns it on ...

STOP: C000013S {UNABLE TO LOCATE COMPONENTS}

THIS APPLICATION HAS FAILED TO START BECAUSE WINSRV WAS NOT FOUND REINSTALLING THE APPLICATION MAY FIX THE PROBLE

Anyone got any ideas?

Thanks for ya help
Neil
Member
Registered: 2nd Nov 03
Location: Newcastle Drives: E46 MSport Coupe
User status: Offline
28th Oct 04 at 19:31   View User's Profile U2U Member Reply With Quote
Re-install the application?

This may fix the problem..

[Edited on 28-10-2004 by NeilCorsa]
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 19:32   View User's Profile U2U Member Reply With Quote
Sorry forgot to add he has tried that but if still don't work

[Edited on 28-10-2004 by Craig-CorsaGSI]
Stuckey
Member
Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
28th Oct 04 at 19:39   View User's Profile U2U Member Reply With Quote
contact the producer of whatever software u are trying to run
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 19:57   View User's Profile U2U Member Reply With Quote
We dunno wat software is tryin to run tho ..

Soon as he turns it on it says that (above)
Dan B
Member
Registered: 25th Feb 01
User status: Offline
28th Oct 04 at 20:37   View User's Profile U2U Member Reply With Quote
http://support.microsoft.com/?kbid=885523
Skinz
Member
Registered: 15th May 03
User status: Offline
28th Oct 04 at 20:38   View User's Profile U2U Member Reply With Quote
Did he try to install XP Service Pack 2 by any chance?

If so look at this http://support.microsoft.com/?kbid=885523
Skinz
Member
Registered: 15th May 03
User status: Offline
28th Oct 04 at 20:38   View User's Profile U2U Member Reply With Quote
Ahhh you beat me to it
Dan B
Member
Registered: 25th Feb 01
User status: Offline
28th Oct 04 at 20:39   View User's Profile U2U Member Reply With Quote
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 20:52   View User's Profile U2U Member Reply With Quote
Cheers lad he did install SP2 ..

But how are we ment to install that update if it not boot up
Stuckey
Member
Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
28th Oct 04 at 20:54   View User's Profile U2U Member Reply With Quote
boot in safe mode?
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 20:55   View User's Profile U2U Member Reply With Quote
Cheers will have a butchers at it 2moro ..
Skinz
Member
Registered: 15th May 03
User status: Offline
28th Oct 04 at 20:56   View User's Profile U2U Member Reply With Quote
I don't think safe mode will work, reading that article you have to follow the more information bit at the bottom and go into recovery console to unistal SP2
Stuckey
Member
Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
28th Oct 04 at 20:57   View User's Profile U2U Member Reply With Quote
start in safe mode and do system restore
CraigyG
Member
Registered: 20th Oct 02
Location: Newcastle Upon Tyne
User status: Offline
28th Oct 04 at 20:58   View User's Profile U2U Member Reply With Quote
It looks all scary havent got a clue how to sort it
James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
28th Oct 04 at 20:58   View User's Profile U2U Member Reply With Quote
Recovery Console won't let you remove SP2, Safe Mode would. Start up in Safe Mode, open MSCONFIG, and turn off "Startup Items". Reboot the computer and it'll skip all programs from loading. This'll make it easier to install an update.

 
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