1600power
Member
Registered: 22nd Apr 04
Location: Shropshire Drives: 1.6 16v Sport
User status: Offline
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recorded delivery - what happens if the item arrives damaged and wont work? is this covered under the insurance? might seem like a daft question but im sending a graphics card to sum1 on eBay and i wanna makesure that its covered under the insurance if the guy recieves it and then says it doesnt work?
Thanks!
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Ben
Banned
Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline
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yeh its covered against loss/damage
if its fucked , tell them and they will pay for it
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Recorded is insured up to £28.
Anything more you need special delivery.
I think you're covered for damage in transit.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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http://www.royalmail.com/portal/rm/jump2?mediaId=500201&catId=400028
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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When you go to send it, just tell them what you want, and how much it's worth, they'll sort it for you.
Unless they're idiots, which is quite possible
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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quote:
Originally posted by 1600power
recorded delivery - what happens if the item arrives damaged and wont work? is this covered under the insurance? might seem like a daft question but im sending a graphics card to sum1 on eBay and i wanna makesure that its covered under the insurance if the guy recieves it and then says it doesnt work?
Thanks!
depends on the type of recorded delivery. if it's just normal then your only due £25 I think. the next day special you can get more
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1600power
Member
Registered: 22nd Apr 04
Location: Shropshire Drives: 1.6 16v Sport
User status: Offline
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thanks peeps 
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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With recorded delivery, if the item fails to arrive, you'll get a book of stamps as compensation 
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Welsh Dan
Member
Registered: 23rd Mar 00
User status: Offline
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Righto.
There is only one kind of Recorded Delivery. The other kind that you may be getting confused with is Special Delivery. Special and Recorded Delivery are completely different.
Recorded Delivery insures for £28.00, against damage or loss. If its lost, you're entitled to up to £28.00 to cover the cost of the item. If its damaged, again you're entitled to up to £28.00, to either replace the item or get the item repaired. However, this would be for physical damage, as it would be hard to prove that the item was working before it was sent. In either case, Royal Mail are under no obligation to refund the postage, but may do so as a gesture of goodwill. So if the item is worth £27.00, and the postage was £3.00, normally you'd only get the £27.00 back
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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Yep, as with Recorded delivery, standard first class postage insurance is also £28 compensation - i.e. 100x first class stamps.
IMHO there's no point in sending anything Recorded, as you can get a free certificate of posting from the post office when you send stuff first class, and you can use this if the item is lost/damaged when it arrives to claim compensation. I only use recorded if I need to prove that the item was delivered - i.e. documents with no monetary value but that are important, etc.
Special Delivery is automatically insured to £500 value, so the best option for sending expensive goods over £30 worth.
Tariq
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