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Author Graphic Express anyone having trouble?
Xs
Member

Registered: 12th Apr 02
Location: Lanarkshire
User status: Offline
4th Dec 05 at 13:12   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Danny H
No but I couldn't give him a reference number for the order. I recieved an invoice through the post, and then waited a month. Nothing. Went on holiday for a month expecting to see them when I got back, still nothing. But I lost the invoice.

Spoke to him about it explaining I had lost the invoice. He said there was nothing he could do.



he's taking the piss. he should have records of all orders via telephone and internet.

thought about taking it to trading standards? im sorry but if a company robbed money off me without supplying me with goods or my money back then i would take it further.

if thats the case and he cant help then he sounds like a bedroom company who doesnt care much for customer service.
cargraphics4u.com
Member

Registered: 4th Feb 04
Location: Tonbridge, Kent Drives : J7 00RSA
User status: Offline
   7th Dec 05 at 15:19   View User's Profile U2U Member Reply With Quote

Hi guys. this is alex. james brother. he's gone off traveling so thats why none of you have heard from him. to anyone who is still waiting for their goods im sorry for the delay on sending them out. there have been a few problems in the last two weeks as i have been unable to work because of a broken arm. unfortunatly there is only a short period during the day when i can answer the phones because as you all know, we gotta earn a living!! if you want to get hold of me it will probably be better to drop us an email on: sales@cargraphics4u.com.

Cheers
Alex


[Edited on 07-12-2005 by Ian]
3CorsaMeal
Member

Registered: 11th Apr 02
User status: Offline
7th Dec 05 at 15:21   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by willay
just keep trying to contact him, in the past hes been pretty good to everyone so lets not start the bad comments


indeed people on here are v.quick to stick a foot in as soon as someone is down
Ally
Member

Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
7th Dec 05 at 15:34   View User's Profile U2U Member Reply With Quote

To be fair i've never had any problems with him and he is a nice guy

But, if you are running a business and you go on holiday surely customers should be notified via email if their is going to be a delay on sending their items?
marklaruk
Member

Registered: 4th Sep 04
Location: Leeds
User status: Offline
7th Dec 05 at 17:43   View User's Profile U2U Member Reply With Quote

got mine yesterday thx alot

im sure you can understand some of our worries tho... £130 and didn't hear anything for 2 weeks!

Reasons are all legit tho and i would happily use you again

Great discount aswell

[Edited on 07-12-2005 by marklaruk]
Nic Barnes
Member

Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
7th Dec 05 at 18:25   View User's Profile U2U Member Reply With Quote

still waiting for mine, not arsed though, lol
Jake
Member

Registered: 24th Jan 05
User status: Offline
7th Dec 05 at 18:36   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by muppetsport
still waiting for mine, not arsed though, lol


in the mean time get those vauxhall chevette car club stickers oot.
Nic Barnes
Member

Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
7th Dec 05 at 18:44   View User's Profile U2U Member Reply With Quote

lol, i shall yes, they annoy me actually
bradfincham
Member

Registered: 20th Sep 02
Location: East Of England Drives: Clio 172
User status: Offline
7th Dec 05 at 19:14   View User's Profile U2U Member Reply With Quote

i paid £25 for some plates he made up wrong, i still havent received my new set 5 weeks later

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