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Author Cancelling xbox live
Joe
Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
6th Feb 08 at 13:34   View User's Profile U2U Member Reply With Quote

Is there no other way of doing it other than ringing them up? I need my dad about because its on his credit card but he's at work, could do to cancel it before it renews my subscription.
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
6th Feb 08 at 18:45   View User's Profile U2U Member Reply With Quote

Im not sure, im worried now as ive not been on it for months and im hoping it isnt auto renewing off a card I used
Joe
Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
6th Feb 08 at 20:16   View User's Profile U2U Member Reply With Quote

I got an email the other day, bit shit that it just renews automatically and I cant see any other way than ringing them up. Should've got a PS3
BarnshaW
Member

Registered: 25th Oct 06
User status: Offline
6th Feb 08 at 20:32   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by joe6886
I got an email the other day, bit shit that it just renews automatically and I cant see any other way than ringing them up. Should've got a PS3


please u2u that to steve
Ren
Member

Registered: 16th Oct 04
User status: Offline
6th Feb 08 at 22:47   View User's Profile U2U Member Reply With Quote

You have to ring em up.
Eck
Premium Member

Avatar

Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
7th Feb 08 at 02:32   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by drax
Im not sure, im worried now as ive not been on it for months and im hoping it isnt auto renewing off a card I used


It is an auto renew service mate
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
7th Feb 08 at 08:47   View User's Profile U2U Member Reply With Quote

I hope it was the card that i broke in half then and not one i borrowed from the family

[Edited on 07-02-2008 by drax]
_Allan_
Member

Registered: 24th Mar 04
User status: Offline
7th Feb 08 at 08:53   View User's Profile U2U Member Reply With Quote

http://www.xbox.com/en-GB/support/contact/

You may tell us to stop using your Payment Method by calling Xbox Customer Support. If you do so, however, we may cancel your Service and/or any Other Items to which you are subscribed. Your notice to us will not affect charges we submit to your Billing Account before we could reasonably act on your request. You must keep all information in your Billing Account accurate and current. You may change your Payment Method at any time. You can access and make changes to your Billing Account in the Account Management section of the Xbox Dashboard, or if you access your Service via an Xbox 360 console, at https://billing.microsoft.com.



[Edited on 07-02-2008 by _Allan_]
FruitBooTeR
Member

Registered: 18th Jan 07
Location: Wolverhampton Drives: S15
User status: Offline
7th Feb 08 at 08:58   View User's Profile U2U Member Reply With Quote

Thats why you buy the 12 month pre paid subscriptions and then when that runs out it goes to silver untill you buy another

But yeh just ring them up and they will cancel it.
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
7th Feb 08 at 09:50   View User's Profile U2U Member Reply With Quote

Ooh what does silver let you do, i may not have bought anything in that case =)
FruitBooTeR
Member

Registered: 18th Jan 07
Location: Wolverhampton Drives: S15
User status: Offline
7th Feb 08 at 10:02   View User's Profile U2U Member Reply With Quote

Every xbox 360 comes with an xbox live silver account that you can set up it just lets you watch demos vids trailers etc message friends you just cant play multiplayer unless you have gold.
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
7th Feb 08 at 10:06   View User's Profile U2U Member Reply With Quote

Okay, im hoping then that when I first got it, im pretty sure I didnt play against anyone online so.. maybe I didnt activate the gold membership till I got forza 2 some time after
AdZ9
Member

Registered: 14th Apr 06
User status: Offline
7th Feb 08 at 10:55   View User's Profile U2U Member Reply With Quote

was hassle for me when cancelling, they tried bullshitting me andn tried to make me keep paying my subs even though i didn't own a 360. Finally after 6-8 weeks of pissing about it finally got sorted and now i don't pay for that piece of shit anymore.
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
7th Feb 08 at 10:58   View User's Profile U2U Member Reply With Quote

Im thinking of selling the 360, id much prefer the ps3 I think, always been a PS guy not a xbox fan....

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