ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
|
Im trying to set up a friends new netgear modem router so they can get wireless.
They had a speedtouch thing before, but it doesnt have wireless.
The netgear router is plugged in fine, and everything can connect to it both wirelessly and via the cables, but the router itself is not connecting to the internet.
What to do?
|
Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
|
Start - Run - cmd
Type ipconfig
Note the Default Gateway numbers
Open a browser and go to http://192.168.0.1
(or whatever number the Default Gateway is)
Log on and do whatever your ISP needs to get a connection. Default user/pass is usually admin/password.
|
ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
|
Should note that its a new laptop too, so the speedtouch modem hasnt been installed on it.
Tried the above, but the bit for the default gateway numbers was blank?
|
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
|
The new router should be giving out IP address using DHCP although it could be turned off by default (very unlikely).
Might be worth resetting the router.
|
oceansoul
Member
Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
|
prolly need to enter the wannadoo user name and password into the routers WAN set up page, so that it can connect to t'internet
|
ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
|
Still havent solved this...
Everything seems OK to the point of the router conecting to the internet.
Tired connecting in various ways, but after trying to connect to wanadoo, I am met with a "Wrong username or password" error, but it is definatly the right username and password.
Also, if I try to get into the router setup page, I can assess it using the usall admin password, but then it comes up with a message along the lines of "Authorisation failed"
I really am stumpted with this one.
|
Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
|
quote:
Originally posted by oceansoul
prolly need to enter the wannadoo user name and password into the routers WAN set up page, so that it can connect to t'internet
You have done the above, right?
|
ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
|
quote:
Originally posted by loafofbrett
quote:
Originally posted by oceansoul
prolly need to enter the wannadoo user name and password into the routers WAN set up page, so that it can connect to t'internet
You have done the above, right?
Thats the thing, I try to get onto the WAN page, but after it accepts the admin password, it comes up with a message like "Authoriastion error" or something along those lines.
|
Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
|
TBH Not one of my routers has been admin/password as default. I'd check the manual.
|
John
Member
Registered: 30th Jun 03
User status: Offline
|
If it's coming up authorisation error you're not putting in the correct details.
|
