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Author HDD not being recognized
Neo
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Registered: 20th Feb 07
Location: Essex
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25th Jun 09 at 10:10   View User's Profile U2U Member Reply With Quote

We have a BES, running 2k3 server.

Over the weekend it seems something has died on the hdd's, asking for dll's etc to load.

Went to reinstall operating system and the installer can't see any hdd's (2 raided)

Any ideas ? Running diagnostics on the machine at the moment but to be honest quite stumped now.
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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25th Jun 09 at 10:11   View Garage View User's Profile U2U Member Reply With Quote

check the raid controller? see what the status of the disks are?
Neo
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Registered: 20th Feb 07
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25th Jun 09 at 10:12   View User's Profile U2U Member Reply With Quote

Both alive and online.
willay
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Registered: 10th Nov 02
Location: Roydon, Essex
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25th Jun 09 at 10:14   View Garage View User's Profile U2U Member Reply With Quote

Doesnt the OS need a RAID driver to be loaded up when it starts up to detect it? I remember early versions of Windows XP/2000 needing the same thing for SATA/RAID etc?
Neo
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Registered: 20th Feb 07
Location: Essex
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25th Jun 09 at 10:17   View User's Profile U2U Member Reply With Quote

Yeah it does, that all loads fine.

Tried safe mode, loads 3 dll's then says missing dll's for kernal. So i cant boot the machine, and i cant reinstall.

Worth formatting using a usb adaptor and trying that way or am i only letting myself in for more pain in your opinion ?
willay
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Registered: 10th Nov 02
Location: Roydon, Essex
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25th Jun 09 at 10:19   View Garage View User's Profile U2U Member Reply With Quote

Whats your backup plan?

I would double and tripple check you have the right drivers for the RAID controller cause I can't see how the controller is seeing the drives as OK and no problems yet the installer can't see the drive :S

If you are 100% the data is a goner then you could try re-making the raid by deleting the disk and re-creating it? what mode of raid are you usign?
Neo
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Registered: 20th Feb 07
Location: Essex
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25th Jun 09 at 10:23   View User's Profile U2U Member Reply With Quote

That server was never backed up, we have no network admin as such, i just get told to fix stuff when its broken

Will check all the drivers and check the config, using Raid 0 Sucks !
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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25th Jun 09 at 10:23   View Garage View User's Profile U2U Member Reply With Quote

Can you rip it off the RAID controller to install?
willay
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Registered: 10th Nov 02
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25th Jun 09 at 10:28   View Garage View User's Profile U2U Member Reply With Quote

ok RAID 0, no problems. I'd try bining the correct stripped drive and recreating a new one.
willay
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25th Jun 09 at 10:28   View Garage View User's Profile U2U Member Reply With Quote

also no back ups = lol
Neo
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Registered: 20th Feb 07
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25th Jun 09 at 10:33   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by willay
also no back ups = lol


your telling me

And yes dave i probably can, so will see what my plan of attack is in 15 minutes after the diagnostics has finished and i have checked the drivers
willay
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Registered: 10th Nov 02
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25th Jun 09 at 10:35   View Garage View User's Profile U2U Member Reply With Quote

fixed it yet?
Neo
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25th Jun 09 at 10:41   View User's Profile U2U Member Reply With Quote



Not as if i dont have enough other stuff to get on with
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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25th Jun 09 at 10:42   View Garage View User's Profile U2U Member Reply With Quote

No backups LOL

 
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