C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i think i have a virus on my work laptop. i just opened up IE and i have some new toolbar called "Star". i can't turn it off and i don't know where it is to uninstall it. also my searches are affected. no matter which search engine i use i never get taken to the page i am supposed to. i've done a virus scan and there is nothing wrong. also i ran ad-aware and spybot and they have found nothing. i tried to do a system restore but it wouldn't complete.
any ideas?
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John
Member
Registered: 30th Jun 03
User status: Offline
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Install and run malware bytes anti malware, that's been doing the business recently.
http://www.malwarebytes.org/mbam.php
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i can't even get that link to work. it looks like it's about to load but then it stops and IE says it can't load the page.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Try starting in safe mode with networking, not sure if this will load the wireless drivers or not though, that might stop enough loading to get IE to work.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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can't do that either mate. i select safe mode with networking and then windows xp and i just get the blue screen saying an error has occured.
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DannyB
Premium Member
Registered: 6th Feb 08
User status: Offline
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That link won't work for me either and my PC is fine?
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Baz-Zico
Member
Registered: 15th Jan 03
Location: Glasgow, Renfrewshire
User status: Offline
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Do you get this error screen?
http://i8.photobucket.com/albums/a30/Baz555/17102009040.jpg
happened to my mums last week, just fixed it..
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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yes mate
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John
Member
Registered: 30th Jun 03
User status: Offline
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quote:
Originally posted by DannyB
That link won't work for me either and my PC is fine?
Something's wrong if it won't open my mbam link.
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Baz-Zico
Member
Registered: 15th Jan 03
Location: Glasgow, Renfrewshire
User status: Offline
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The problem on my mums was basically the harddrive was fooked. Had to get a new one and when installing the operating system on, had to disable "Native Sata Mode" in the BIOS even tho its a new sata drive, if its enabled it doesnt find any harddrives to install to..
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i don't think it's the same thing mate. mine has only been playing up since this "star toolbar" appeared. it's got to be malware.
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John
Member
Registered: 30th Jun 03
User status: Offline
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Can you get mbam from another computer and copy it across with a memory stick?
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i'm just trying that now mate. on my mates pc.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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seems to have worked that. cheers John.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i'm gettin pop ups now...
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John
Member
Registered: 30th Jun 03
User status: Offline
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Did you update it before it ran?
It won't definitely get rid of everything but I've had to use it a couple of times recently and it's done better than anything else.
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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Malware bytes has improved loads. I discounted it off hand for a lads laptop in work the other week and in the end was the only thing that seemed to shift his fake AV spyware program.
[Edited on 01-11-2009 by _Allan_]
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John
Member
Registered: 30th Jun 03
User status: Offline
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I was using it for that on a laptop last week, first program I've used that got rid of it with no fuss.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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i did a propper full scan with ad-aware and i've managed to stop the pop ups now. it took almost 2 hrs to scan everything!
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