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Author second interview advice
SetH
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Registered: 15th Jul 01
User status: Offline
8th Dec 09 at 12:02   View User's Profile U2U Member Reply With Quote

I interviewed for a service delivery manager 2 weeks ago and it was competency based interview and didnt really cover my work history or CV.

Just found out ive been listed for a 2nd interview and seeking some advice on how to prep/tackle this one.

historically in previous roles ive had a quick phone interview then a face to face or just simply the one interview.

This is a fairly senior position and just would appreciate any advice/pointers on how to best tackle a 2nd interview as I have no idea of the format or what it will comprise off?

Thanks.
SetH
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Registered: 15th Jul 01
User status: Offline
8th Dec 09 at 12:03   View User's Profile U2U Member Reply With Quote

When i get the chance I will put the question regarding format to the recruitment team but any generic advice/pointers from those that have had 2nd interviews in office based management roles appreciated.
James
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Registered: 1st Jun 02
Location: Surrey
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8th Dec 09 at 12:35   View User's Profile U2U Member Reply With Quote

Read up on common stuff like ITIL, SLAs etc.

Be prepared to give detailed real world examples where you have applied the above.

What's the business area? Learn up about that too if possible.

[Edited on 08-12-2009 by James]
Half Pint
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Registered: 25th Mar 02
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8th Dec 09 at 12:36   View User's Profile U2U Member Reply With Quote

just wow them with your vast experience of the heffer and lust for saggy jubblies....

they will hire you in an instant.
SetH
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Registered: 15th Jul 01
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8th Dec 09 at 12:39   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by James
Read up on common stuff like ITIL, SLAs etc.

Be prepared to give detailed real world examples where you have applied the above.

What's the business area? Learn up about that too if possible.

[Edited on 08-12-2009 by James]


James thats exactly what the first interview was, do you think they will recover old ground?

Im trying to find out who will be interviewing me this time.
SetH
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Registered: 15th Jul 01
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8th Dec 09 at 12:39   View User's Profile U2U Member Reply With Quote

lol @ half pint, when i was there previously i only spotted PERT birds
James
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Registered: 1st Jun 02
Location: Surrey
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8th Dec 09 at 12:40   View User's Profile U2U Member Reply With Quote

Ah ok, then I guess they will go through your work history, getting you to talk about each role in detail and they will ask you questions as you go through.

They may give you some example scenarios and ask how you would react.

Probably talk about management skills too.
James
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Registered: 1st Jun 02
Location: Surrey
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8th Dec 09 at 12:44   View User's Profile U2U Member Reply With Quote

Although I have been through interview processes where they cover the same stuff in more than one interview. They tend to go into more detail as it progresses though.
SetH
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Registered: 15th Jul 01
User status: Offline
8th Dec 09 at 12:44   View User's Profile U2U Member Reply With Quote

poss, didnt discuss your 1st point.

points 2 and 3 were covered though.

ill defo be preparing my arse off for it though and will revise ITIL again and think of some management examples etc.

shocked i got through, they admitted they had a lot of exceptional candidates and i was one of the less experienced ones.

 
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