Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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Probably a dodgy one out of a techs toolbox 
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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well it was clean etc, had the sticker on that tells you what order to attach the HT leads, i suspect it was one someone had bought and returned as faulty IMO
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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possibly, worth sending your letter though, Fiat/Alfa generally give out vouchers so maybe they'll do the same
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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yeah sent the letter got a response today, you must have missed my update post
quote:
Originally posted by Steve
good news, got a letter through from Ford in Horsham today with a cheque for £254 
this was after Ford UK, told me twice that they werent prepared to give me anything even after I told them about trading standards said they were legally expected to reimburse consequential costs.
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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i think i skimmed it
thats a good result though, Suprised at Ford directly saying that
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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yep firstly i wrote a nicely worded letter to which they said "because they didnt test the part as faulty they were unwilling to help in this occasion"
So then i rang trading standards to find exactly where i stood legally who said legally they had to reimburse any consequential loss as a result of a faulty supplied part, they advised to make a consequential loss claim under sales of goods 1979, but that because i bought the part off a dealer in Horsham to write directly to them as the contract was with them.
So I wrote to horsham basically saying trading standards were involved and gave them the trading standards ref.
But, although i didnt need to, i also wrote a response letter of disappointment to Ford UK saying I had contacted trading standards and that they were thwarting there legal responsbilities.
Ford UK rang me a couple of days ago to say there decision still stood.
Luckily the dealer saw more sense.
God knows what the next step would have been if the dealer refused aswell, i would have rang trading standards back up, im guessing they would get involved directly then?
[Edited on 30-04-2010 by Steve]
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3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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i think you should donate 10% to corsasport for helping you
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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£25.40 
[Edited on 30-04-2010 by Steve]
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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thats my germany money you cunt. gonna buy OJC a mega burger
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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Just got back and read the letter from them, why can they never just admit they were wrong, got the usual whilst we do not admit liability for the losses we are reimbursing you as a gesture of goodwill
yeah right
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BarnshaW
Member
Registered: 25th Oct 06
User status: Offline
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quote:
Originally posted by Steve
Just got back and read the letter from them, why can they never just admit they were wrong, got the usual whilst we do not admit liability for the losses we are reimbursing you as a gesture of goodwill
yeah right
all companies do it, never admit liability. If they did you have reason to claim for more.
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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Sorry this is off topic, but I love the way (yet again ) an OJC / Steve fueled argument has gone completely off the road of the discussion
But its come back  Which doesnt happen often
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