Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I posted a printer/scanner via UPS/Interparcel.com
This has arrived with the scanner glass smashed.
UPS said glass is not permitted to be sent through them although its not exactly a window! And was send well package + the standard HP packing
Do i need to refund the seller? 50/50 cost? Surley you would here the glass and refuse to sign?
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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that must have had one hell of a whack imo
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote: Originally posted by Steve
that must have had one hell of a whack imo
Thats what i mean!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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If you said postage was insured and it wasn't insured properly then it's your hit to take IMO.
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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Make sure he sends it back to you first
And only refund him his cost of buying it, not postage to him and his postage to you
[Edited on 12-05-2010 by strick206]
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote: Originally posted by strick206
Make sure he sends it back to you first
And only refund him his cost of buying it, not postage to him and his postage to you
[Edited on 12-05-2010 by strick206]
Only cost 99p and postage was £9.99
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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I'd just refund it? not worth the hassle over £11?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote: Originally posted by dan_m1les
I'd just refund it? not worth the hassle over £11?
Its is when you dont have £11
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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I don't know what's worse him moaning bout a tender or you asking if your liable lol
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DaveyLC
Member
Registered: 8th Oct 08
Location: Berkshire
User status: Offline
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Its your problem for not reading the T&C's on the insurance.
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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You are liable as it was glass that shouldn't have been sent!
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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Nice to know how well our goods are handled when they're sent.
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Did you tell the buyer that it was insured?
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3CorsaMeal
Member
Registered: 11th Apr 02
User status: Offline
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quote: Originally posted by Steve
that must have had one hell of a whack imo
i never used to suffer from this, but recently i'd have loads of parcels turn up (so have mates) which have look like they have done a round in robot wars.
even my chums welder which weighed loads came all caved in
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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quote: Originally posted by Ian
Did you tell the buyer that it was insured?
No, Just noted down on the ebay advert that its £9.99 "Other courier"
ebay link
[Edited on 12-05-2010 by Twiggy]
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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Chris, it's £11, pay it back and live without the hassel
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