p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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Not being racist... But isn't it so damn annoying, when you are phoning up a company, for a flight or what ever, and you get an indian person on the other side of the phone. Sometimes you seriously can't understand what they are saying, and its so annoying. Especially given that the details you need to know for a flight, are quite important!
When you keep having to say 'sorry, can you repeat that' because you just can't understand them!
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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pure racism 
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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Have you never phoned a call centre before?
Other than First Direct (call centre in Newcastle) I very rarely, if ever, get to speak to an english call centre.
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Root
Member
Registered: 28th Dec 08
User status: Offline
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my missus got so pissed off with virgin media, she now has a note on her account so when she calls up it says "no foreigners".
It's not racist, but they are incomprehensable and also retards, they tried telling us we're not even with virgin media when we've been receiving the service for years and paying it for years. They're idiots, these days we just put the phone down if put through to a foreigner and call back. Not a racist thing but they're fucking useless
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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Ask to speak to someone you can understand, I got an indian on the phone asking me to spell absolutly every word, so I asked to speak to someone who can understand me and got put through to ireland 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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The worst one is when you get an Irish or Scottish woman on the phone and you end up nursing a semi over the accent while you're on a premium rate number, but the girl isn't even talking dirty 
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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 ed northen irish is where its at
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LukeS
Member
Registered: 25th Nov 07
Location: Ormskirk
User status: Offline
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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As if their heavy accents aren't bad enough, they just bloody read from script sheets! Does my head in - I didn't phone up to speak to a robot FFS 
Tightwad British companies outsourcing everything!
[Edited on 05-08-2010 by Sam]
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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quote:
Originally posted by Sam
As if their heavy accents aren't bad enough, they just bloody read from script sheets! Does my head in - I didn't phone up to speak to a robot FFS
Tightwad British companies outsourcing everything!
[Edited on 05-08-2010 by Sam]
Tightwad british consumers wanting 24/7 call centres but don't want to pay fees 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Who phones for a flight nowdays anyway?
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by ed
Who phones for a flight nowdays anyway?
http://www.dialaflight.com/
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ed
Member
Registered: 10th Sep 03
User status: Offline
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http://www.expedia.co.uk/
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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lol you'd think so.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by AndyKent
quote:
Originally posted by Sam
As if their heavy accents aren't bad enough, they just bloody read from script sheets! Does my head in - I didn't phone up to speak to a robot FFS
Tightwad British companies outsourcing everything!
[Edited on 05-08-2010 by Sam]
Tightwad british consumers wanting 24/7 call centres but don't want to pay fees
I'd be prepared to pay a little extra if I knew I could speak to someone that wasn't a robot and was in the same country as me!
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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Even if you would, thousands of other people aren't.
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p
Member
Registered: 20th Apr 04
Location: England
User status: Offline
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quote:
Originally posted by ed
Who phones for a flight nowdays anyway?
I was looking all over the internet for the cheapest possible flights I could get. Some only deal on the phone. And it works out I got a very good deal in the end. I could just about understand this fella as well!
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