corsayoung
Member
Registered: 10th Feb 09
Location: Cheltenham
User status: Offline
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Hey,
Just came back off holidays and it appears my domain name provider has gone, just disappeared! I bought two domains and now both go to a holding page, here is one, 'chainbyte.com'. Im not really sure what to do, i've got all the emails etc invoices, and luckily paid on paypal and it hasnt been two months so will go through there, but! i need these domain names!
The registrar cmcdomain.net just isnt working either, and i have no contact information fo them.
What i don't understand is that, the domains actually worked for a number of weeks just perfectly, had no problems and they were great with support tickets etc..
What do you think are the best steps for me, the domain registra was cmcdomain.net, tbf i did think it was too good to be true, and it looks although it really was! 
HELLPPPP!
Thanks
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Firstly, you will need to check that they actually registered the domains to you, and not to themselves (go to http://www.who.is and type your domain names in there to check the registrant details).
Assuming that they have been registered to you, you will need to contact whoever manages the TLD - for example, with .co.uk domains you will need to speak with Nominet.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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BTW - use a reputable registrar in future, not some dodgy looking outfit because they were "cheap". 
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corsayoung
Member
Registered: 10th Feb 09
Location: Cheltenham
User status: Offline
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quote:
Originally posted by Sam
BTW - use a reputable registrar in future, not some dodgy looking outfit because they were "cheap".
Well i did them as a test, and the services worked fine until yesterday! As said all was well they did it all properly etc and had no problem.. then just wham! gone.
IF i paid and nothing arose first of all out of it, then i woulda known it was a scam but it was actually done as it should of been done!
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I use these guys - http://www.domainmonster.com - they are very good and based in the UK. Might be worth giving them a call and asking if you can transfer your domains to them?
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corsayoung
Member
Registered: 10th Feb 09
Location: Cheltenham
User status: Offline
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quote:
Originally posted by Sam
I use these guys - http://www.domainmonster.com - they are very good and based in the UK. Might be worth giving them a call and asking if you can transfer your domains to them?
Thanks I may do, only thing is, the domain control panel has gone down as well, so literally have no access to my domains!
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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A WhoIS shows Domain ID Shield Service as the owners, although that could just be contact details protection. Have you had anything form ICANN/VeriSign to prove ownership? An email from Paypal for payment or an email from cmcdomain.net doesn't mean anything. You should have a certificate from ICANN/VeriSign for .com's or Nominet for .uk's etc.
Does OnlineNIC ring any bells? The domain points to their nameservers, so cmcdomain.net (domain also points to OnlineNIC) could have been OnlineNIC resellers for domain names.
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