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Author ebay/paypal help
bigron1988
Member
Registered: 29th Aug 09
Location: Southport, Merseyside
User status: Offline
11th Apr 12 at 18:18   View User's Profile U2U Member Reply With Quote
bought something of ebay for £205 and when the item arrived it was missing a part, messaged the seller no response so i opened up a case against him , he them messaged me back saying that he didnt have the missing part so send it back to him, but how do i go about getting a refund dont want to just send it back (obv would do it tracked) and him not give me the refund, had a look on ebay and paypal and cant find what to do, it just says that if the case is not resolved within 6 days the case will then get decieded ,cheers
Twiggy
Member
Registered: 15th Oct 04
User status: Offline
11th Apr 12 at 18:49   View User's Profile U2U Member Reply With Quote
Should of just said not had, you will now have to pay the postage back....
bigron1988
Member
Registered: 29th Aug 09
Location: Southport, Merseyside
User status: Offline
11th Apr 12 at 19:05   View User's Profile U2U Member Reply With Quote
dont mind paying the postage if it means i get my £205 back
bigron1988
Member
Registered: 29th Aug 09
Location: Southport, Merseyside
User status: Offline
12th Apr 12 at 14:00   View User's Profile U2U Member Reply With Quote
Anyone
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
12th Apr 12 at 14:13   View User's Profile U2U Member Reply With Quote
Make sure messages between you two go through PayPal, and not eBay.

Get him to say on PayPal that he will return it. Your pretty mch covered eitherway tbh
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
12th Apr 12 at 14:15   View Garage View User's Profile U2U Member Reply With Quote
send it recorded, if he claims he hasnt had it you have the proof of delivery and paypal will refund you
daymoon
Premium Member

Registered: 1st Aug 08
Location: Selby, North Yorkshire
User status: Offline
12th Apr 12 at 14:23   View Garage View User's Profile U2U Member Reply With Quote
Paypal will refund you either way....
Jimbothebarbarian
Member
Registered: 19th Apr 07
Location: Cumbria..........drunk..
User status: Offline
12th Apr 12 at 18:42   View User's Profile U2U Member Reply With Quote
Yeah paypal never finds in favour of the seller. You could become an interweb legend if your the first buyer to lose a case.
shaggydog
Member
Registered: 12th Apr 12
Location: Near Bude
User status: Offline
12th Apr 12 at 18:58   View User's Profile U2U Member Reply With Quote
yeah i'd agree your on safe ground, as suggested ensure you send it back by proof of delivery method. some postal methods have limited value cover so best check that in case it does get lost / damaged and you want cover.
Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
12th Apr 12 at 19:32   View User's Profile U2U Member Reply With Quote
Ive won as the seller.

Nothing is guarenteed, although LIKELY

 
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