corsasport.co.uk
 

Corsa Sport » Message Board » Off Day » Geek Day » What Helpdesk software do you use


New Topic

New Poll
  Subscribe | Add to Favourites

You are not logged in and may not post or reply to messages. Please log in or create a new account or mail us about fixing an existing one - register@corsasport.co.uk

There are also many more features available when you are logged in such as private messages, buddy list, location services, post search and more.


Author What Helpdesk software do you use
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
1st May 12 at 14:55   View User's Profile U2U Member Reply With Quote

And would you recommend it? We use Helpstar and hate it, want a change.
VrsTurbo
Premium Member

Registered: 8th Jun 10
User status: Offline
1st May 12 at 15:10   View Garage View User's Profile U2U Member Reply With Quote

jitbit

But it all depends on your needs to what you want/have
Nismo
Member

Registered: 12th Sep 02
User status: Offline
1st May 12 at 18:54   View User's Profile U2U Member Reply With Quote

Sugar CRM

Then use it with custom modules, open source and multiple platforms.
kazazza
Member

Registered: 5th Oct 09
Location: Herne Bay, Kent
User status: Offline
4th May 12 at 19:11   View User's Profile U2U Member Reply With Quote

Remedy

Powerful ticketing system but its slow and clunky, everyone complains about it... would like a change
Wrighty
Member

Registered: 28th Feb 04
Location: Howden
User status: Offline
4th May 12 at 20:08   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by kazazza
Remedy

Powerful ticketing system but its slow and clunky, everyone complains about it... would like a change


This
John
Member

Registered: 30th Jun 03
User status: Offline
4th May 12 at 20:10   View User's Profile U2U Member Reply With Quote

Commit for ticketing and labtech for manage services.
Bart
Member

Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
4th May 12 at 20:25   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Nismo
Sugar CRM

Then use it with custom modules, open source and multiple platforms.


I thought SugarCRM was a paid for platform?
http://www.sugarcrm.com/page/editions-pricing/en
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
4th May 12 at 20:30   View User's Profile U2U Member Reply With Quote

RM Service Call
Nismo
Member

Registered: 12th Sep 02
User status: Offline
5th May 12 at 08:59   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Bart
quote:
Originally posted by Nismo
Sugar CRM

Then use it with custom modules, open source and multiple platforms.


I thought SugarCRM was a paid for platform?
http://www.sugarcrm.com/page/editions-pricing/en



Hmmm maybe it is, I thought it was free when we Steve using it 2 years ago?
Gaz
Member

Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
5th May 12 at 09:08   View User's Profile U2U Member Reply With Quote

Vivantio - Cheap and nasty and doesn't understand ITIL processes.

Also used CA which although it had its fault was a strong powerful system overall.

Both Web based.

 
New Topic

New Poll

  Related Threads Author Forum Replies Views Last Post
Internet Explorer 6 download - help needed. Makarus Geek Day 15 1256
18th Aug 03 at 11:30
by XLR8
 
Windows Media Center Software... Bart Geek Day 12 1342
23rd May 06 at 14:23
by Bart
 
Radio decode software CoastalCorsa Parts Offered 0 984
6th Dec 06 at 22:02
by CoastalCorsa
 
N95 8gb Software Upgrade Doug Geek Day 8 860
13th Mar 08 at 23:54
by _Allan_
 

Corsa Sport » Message Board » Off Day » Geek Day » What Helpdesk software do you use 29 database queries in 0.0130382 seconds