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Author BTHomeHub2 Problem
miles123
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Registered: 25th Apr 12
Location: Harrow, Greater London
User status: Offline
17th Jul 12 at 10:51   View User's Profile U2U Member Reply With Quote
Just to clarify, my parents have been with BT for a long time and they were the ones who opted for a bt hub not me!

apart from poor download speeds of about 1.5-2mb there is a problem that whenever the house phone rings, it cuts the internet off. The house phone is a wireless bt phone, can't remember the exact model.

Anyone know what might be the problem? Starting to get really annoying when im using the ps3 online or browsing the internet

Thanks in advance!
Brett
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Registered: 16th Dec 02
Location: Manchester
User status: Offline
17th Jul 12 at 10:52   View Garage View User's Profile U2U Member Reply With Quote
Probs microfilters missing somewhere.
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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17th Jul 12 at 10:53   View User's Profile U2U Member Reply With Quote
Change all filters, should be alright then
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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17th Jul 12 at 10:53   View User's Profile U2U Member Reply With Quote
Brett beat me, motherfukka
Brett
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Registered: 16th Dec 02
Location: Manchester
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17th Jul 12 at 11:05   View Garage View User's Profile U2U Member Reply With Quote
You're busy conquering the world mate, I'll let you off.
miles123
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Registered: 25th Apr 12
Location: Harrow, Greater London
User status: Offline
17th Jul 12 at 11:48   View User's Profile U2U Member Reply With Quote
Sorry forgot to say, ive changed all filters, tried different cables, rj-45 and rj-11. also tried different phone socket. (one upstairs one downstairs)

No luck



could it be something to do with phone frequency interferring with the wireless?
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
17th Jul 12 at 11:51   View User's Profile U2U Member Reply With Quote
Log in to the router and change the wireless channel, see if that does anything
Brett
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Registered: 16th Dec 02
Location: Manchester
User status: Offline
17th Jul 12 at 11:52   View Garage View User's Profile U2U Member Reply With Quote
You sure you've not missed a filter somewhere? Sky box for example.
miles123
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Registered: 25th Apr 12
Location: Harrow, Greater London
User status: Offline
17th Jul 12 at 12:54   View User's Profile U2U Member Reply With Quote
sky box?
Brett
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Registered: 16th Dec 02
Location: Manchester
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17th Jul 12 at 13:02   View Garage View User's Profile U2U Member Reply With Quote
Yeah, the cardboard box floating in the air above your house.
miles123
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Registered: 25th Apr 12
Location: Harrow, Greater London
User status: Offline
17th Jul 12 at 13:16   View User's Profile U2U Member Reply With Quote
what do you mean filters on the sky box?
miles123
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Registered: 25th Apr 12
Location: Harrow, Greater London
User status: Offline
17th Jul 12 at 13:17   View User's Profile U2U Member Reply With Quote
ive got 2 filters at the moment, one filter has the sky box and a phone connected to it, the other has the other phone and the hub going to it.

both filters are plugged in at the 2 phone sockets

[Edited on 17-07-2012 by miles123]
Brett
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Registered: 16th Dec 02
Location: Manchester
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17th Jul 12 at 13:26   View Garage View User's Profile U2U Member Reply With Quote
All I was getting at was that every item in your house connected to a phone socket needs a filter. People sometimes overlook their sky box, that's all.

If you've tried everything someone can try then I'd contact your provider to send someone out. If it's their fault, you're not charged.
nathy_87
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Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
17th Jul 12 at 13:41   View User's Profile U2U Member Reply With Quote
You got a BT Vision Box aswell?

Might be that causing shit for ya. (I've got this BThomehub too).

 
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