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Author Sky
JM Curdy
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Registered: 20th Jan 05
Location: Stranraer, Scotland
User status: Offline
23rd Sep 12 at 15:06   View User's Profile U2U Member Reply With Quote

Currently in the house were paying £91 a month for the full package plus espn plus MUTV. The set up is a HD+ box downstairs and a normal sky+ box up the stairs thats about 5 years old. Is it out of the ordinary for sky wanting to charge £270 to knock the sky+ box up to a HD box? is there any way to haggle it for free?
Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
23rd Sep 12 at 15:29   View User's Profile U2U Member Reply With Quote

yeah, retentions

[Edited on 23-09-2012 by Russ]
IvIarkgraham
Premium Member

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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
23rd Sep 12 at 16:09   View Garage View User's Profile U2U Member Reply With Quote

I want 2 new boxes. Going to threaten to leave hopefully that will work
Bart
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Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
23rd Sep 12 at 16:25   View User's Profile U2U Member Reply With Quote

JM if your paying that per month then they ought to give you the boxes.
Rung up and suggest that. I'm assuming you've been paying a lot for some time?
ljames555
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Registered: 2nd Sep 03
User status: Offline
23rd Sep 12 at 18:17   View User's Profile U2U Member Reply With Quote

Speak to dan hes got 50% off codes

Cancel and open account in a new name
Bart
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Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
23rd Sep 12 at 18:29   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ljames555
Speak to dan hes got 50% off codes

Cancel and open account in a new name


unless he's moving house, that wont work!
It doesnt apply to the same address.
JM Curdy
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Registered: 20th Jan 05
Location: Stranraer, Scotland
User status: Offline
23rd Sep 12 at 19:00   View User's Profile U2U Member Reply With Quote

been paying a shit load for years, taking box office into account sometimes its over £100 a month
ljames555
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Registered: 2nd Sep 03
User status: Offline
23rd Sep 12 at 19:00   View User's Profile U2U Member Reply With Quote

It doesnt apply if the offer has been taken at that address within the last 2 years ?
noshua
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Registered: 19th Nov 08
User status: Offline
23rd Sep 12 at 19:53   View User's Profile U2U Member Reply With Quote

No need to threaten to leave when you first ring up, simply just ask "i cant afford to keep paying £x a month, what deals have you got for me?" (youll only get a decent deal with the "retentions" department as mentioned above.) if they don't offer a decent deal, ask to cancel and go through with it if they can't offer you a great deal, you get at least 7 days to change your mind (ask for the cut off of services date). If they don't ring you with a better deal before the cut off date then phone up and say you've changed your mind and want to keep services.
Toby
Premium Member

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Registered: 29th Nov 05
User status: Offline
23rd Sep 12 at 21:10   View Garage View User's Profile U2U Member Reply With Quote

Or cancel.and take put a new subscription in your misses name (if possible)
noshua
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Registered: 19th Nov 08
User status: Offline
23rd Sep 12 at 22:19   View User's Profile U2U Member Reply With Quote

Get a better deal through retentions plus they'll have your history and be able to calculate how much money you're worth based off that, thus be able to give you a better discount

 
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