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Corsa Sport » Message Board » Off Day » Claiming back from credit card for an Unsent item.


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Author Claiming back from credit card for an Unsent item.
Dan
Premium Member

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Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
20th Dec 13 at 10:07   View Garage View User's Profile U2U Member Reply With Quote
Ordered my boy a bed for Xmas from a company I found on eBay. They said if I called and ordered I would be able to get it for the offer I made.

So I did. Paid on my credit card.

This was mid November. I was promised it was in stock and being shipped. Then it never arrived. Called again and told a shipment problem has delayed order and it would be first week of December. Still no sign. Called. Told by end of the second week. No sign. So I cancelled and was told if receive a refund in 2-3 working days.

Nothing. No sign at all. Keep calling and getting fobbed off with it's been sent. This morning I asked the sales office for the managers own number. Got told to call the warehouse as he was there. Called them and was told no he isn't here. So I said I was just told he was. Suddenly he appears on the phone. All aggressive saying it has been sent 2 days ago.

What do I have to do with credit card company. I'm at work ATM so can't look or call very easy.



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ljames555
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Registered: 2nd Sep 03
User status: Offline
20th Dec 13 at 10:12   View User's Profile U2U Member Reply With Quote
Section 75 you can hold your credit company responsible and claim back search google.
Rob_Quads
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Registered: 29th Mar 01
Location: southampton
User status: Offline
20th Dec 13 at 10:34   View User's Profile U2U Member Reply With Quote
I would ring up 1 final time. Ask them if its been shipped. If they say it has can you ask for the tracking number. If they don't give it then presume its not been sent.

Just ring up your credit card company and say you want to dispute a payment. Tell them why and they will put the wheels in motion.
IvIarkgraham
Premium Member

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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
20th Dec 13 at 11:14   View Garage View User's Profile U2U Member Reply With Quote
sound similar to something I bought.

only half of it turned up then 2 months later i eventually got the rest
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
20th Dec 13 at 11:25   View User's Profile U2U Member Reply With Quote
When I had a problem I just rang my credit card company up, told them what happened and then they sorted it all out for me

 
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