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Author warrenty
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 11:02   View User's Profile U2U Member Reply With Quote
does anyone know what can volid the vauxhall warrenty? Can repairs done by a garage affect it? aftermarket 17's and Spoiler?
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 11:24   View User's Profile U2U Member Reply With Quote
anyone!!!
LukeGSi
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Registered: 9th Dec 03
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27th Feb 04 at 11:25   View User's Profile U2U Member Reply With Quote
try reading it mate!! i think 17's might void it!! not 100% sure, ask chewbacerman (sp) think he has 17's and has had loads of probs that vauz have sorted
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 11:26   View User's Profile U2U Member Reply With Quote
does anyone work for vauxhall on this site?
LukeGSi
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Registered: 9th Dec 03
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27th Feb 04 at 11:27   View User's Profile U2U Member Reply With Quote
corsabubble
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:27   View User's Profile U2U Member Reply With Quote
i do!!!!!!!!!!!
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:28   View User's Profile U2U Member Reply With Quote
Knight Ryder...I work at VX head office in Luton..here is our official line:

Our policy is that the use of after-market products in itself does not invalidate the vehicle warranty. It is only if a component fails and after investigation, failure was established to be due to the use of the after-market product, that the warranty for that particular component is invalidated.

In such cases, you would be re-directed to the supplier or the manufacturer of the product used, for assistance in the repair or replacement of the affected component(s) and any consequential or related damage.

Hope this helps mate
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:28   View User's Profile U2U Member Reply With Quote
u can have repairs done at other garages etc, but if they cock up it wont be covered under warranty mate..
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:31   View User's Profile U2U Member Reply With Quote
Vauxhall (TAC claim centre) officially tell us basically that if it is deemed a manufacturing defect warranty applies, however if can be caused by aftermarket fitments that can damage a component, ie big wheels causing stress on hub assy's etc, then warranty might be void on that particluar area, however most dealerships take a very good approach to it, ie benefit of the doubt jobby.
What is important though, and may affect a lot of CS users, any mods to engines on new cars, ie model year 2004 onwards, all warranty on engine is void, no question asked.
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:33   View User's Profile U2U Member Reply With Quote
As for servicing etc, due to a block exemption rule, servicing at non vauxhall approved is allowed and due to new laws warranty is still valid, but the garage performing the service must meet the latest ISO9000 standards, hence why really its better to go to main dealer.
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:37   View User's Profile U2U Member Reply With Quote
Ccorsabubble u know ur sh*t mate!
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 11:38   View User's Profile U2U Member Reply With Quote
Cheers lads!
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:41   View User's Profile U2U Member Reply With Quote
i deal with the TAC all the time. Nice bunch of lads. But my district manager is a right soft touch. coupla weeks ago i phoned him about an x-reg vectra with 72k on clock. out of warranty on age and mileage. came in for water ingress on osf. cust wanted to c if vaux would contribute. i thought no way. phone this neil geezer, is it a annoyance to cust etc. anyway 100% warranty. i couldnt believe it.
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:43   View User's Profile U2U Member Reply With Quote
whos ur district manager mate...i sit bout ten foot away from regioonal csm's!
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:43   View User's Profile U2U Member Reply With Quote
lol dont say neil santon?>
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:44   View User's Profile U2U Member Reply With Quote
some geezer called neil, he sounds a bit camp if u ask me. if your down luton tell em to change the music on the phone number for the TAC. Feckin jazz crap!!!!!!!!
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:45   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by scandalous110884
lol dont say neil santon?>


think it is him
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:51   View User's Profile U2U Member Reply With Quote
lmfao!! he looks exactly as he sounds...
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 11:56   View User's Profile U2U Member Reply With Quote
ha ha. anyway while your here, when is summat decent gonna b sorted for astra-g headlight replacement? latest lotus inform says that leave on for 20 mins, then compressed air etc, but even after that condensation is still there. thing is by time christian salveson have returnd goods they all dried out. My brother in law works at greenhous hanley with me and his 02 plate g has terrible os light, full of water. he dont want replace it cuz by the time it reaches warranty place it dried out???
Scandalous
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Registered: 23rd Jul 03
Location: Luton-Drives BMW 330Ci Coupe
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27th Feb 04 at 11:59   View User's Profile U2U Member Reply With Quote
mate ur guess is as good as mine...get loadsa peeps call for that reason...test is run engine with lights on dipped beam for 20min, if it dont clear u guys call ur csm and they authorise it.......well they should do neways...thats the process we are told to follow?
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 12:02   View User's Profile U2U Member Reply With Quote
yeah we do all that, but when we send unit back with water in, by the time it reaches them they all dried out. Im trying to implemant a procedure where we can attach a image with any claim work, so replacement can be justified. have u heard of greenhous?
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 12:04   View User's Profile U2U Member Reply With Quote
you tried to silcon round the edges of the light cause it should stop the lights form condensation?
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 12:07   View User's Profile U2U Member Reply With Quote
try tellin that to a customer though? they rightfully say how they bought a new car and it doing this.
we had one guy bought a astra gsi within one hour of havin it the osf lense condensed up. he came back gave keys 2service manager and said' its done in a hour or the car comes back'. so we did it and he kept car.
OGX
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Registered: 14th Oct 03
Location: glasgow, scotland
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27th Feb 04 at 12:10   View User's Profile U2U Member Reply With Quote
ture! ture!
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
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27th Feb 04 at 12:13   View User's Profile U2U Member Reply With Quote
take each customer as they come

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