dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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"It will probably take around two weeks to have the new damper sent out to you sir"
So what do i do for two f*cking weeks while my car sits about? I mean how the feck does it take two weeks for them to send me out replacement rear dampers for a product which is clearly defective.
Words cannot describe how angry i am right now with zee Germans over at FK 
Has anyone else had problems like this? How long did it take you to have it replaced .etc
[Edited on 02-11-2005 by dna23]
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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What happened? I'm sorry but to me FK are worse than GMAX, you hear nothing but had stories about them.
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loo_goblin
Member
Registered: 14th Jul 04
Location: Horsham, West Sussex
User status: Offline
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thats very leaky
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dannycorsa c
Member
Registered: 8th Mar 03
Location: manchester (astley/tyldesley)
User status: Offline
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hope this isnt common just fitted the fk high tec kit to my girlfreinds polo
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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from what i can make out the damper has basically leaked.... the oil or whatever it is inside is half in half out as you can see from the state of it.... the one on the right is fine and when u compress it, it retracts but the one on the left when compressed doesn't retract it jus sits there....
so whatever it is inside (oil i do believe) no longer has the pressure/volume in it and therefore it doesnt work....
i've never had a problem before and only found this by chance tbh when puttin my spax 60mm rears on... FK are replacing it free of charge which is fine by me and how it shud be done but it shudnt happen in the first place
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dannycorsa c
Member
Registered: 8th Mar 03
Location: manchester (astley/tyldesley)
User status: Offline
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there coilovers are good
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Rob B
Member
Registered: 8th Jan 04
Location: Area Motorsport Drives: Race EP3
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Thats proper ghey Samuel i pray to the lord that mine arnt like that when we look this weekend 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Blown the seals at a guess... If they are proper coilovers then the nitrogen in them will have mixed with the oil too, and you can't even re-build them.
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dannycorsa c
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Registered: 8th Mar 03
Location: manchester (astley/tyldesley)
User status: Offline
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do you find that they are quite noisey when going over bumps like as if when you press a bike pump down?
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
Originally posted by ed
Blown the seals at a guess... If they are proper coilovers then the nitrogen in them will have mixed with the oil too, and you can't even re-build them.
not coilovers ed, just FK dampers nout special
quote:
Originally posted by dannycorsa c
do you find that they are quite noisey when going over bumps like as if when you press a bike pump down?
never really noticed tbh... i used to give it a push down usually on all four corners when i washed it to check so it may have jus happened recently...
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stuyw
Member
Registered: 15th May 02
Location: North West Drives: Rev3 MR2 Turbo
User status: Offline
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alright mate, drop fragpot a u2u as he is an authorised FK Dealer 
i had a leaking front strut n FK said that they couldnt replace just the one, so i spoke to fragpot and he got me one direct from FK 
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broster
Premium Member
Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
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joff had the seal go on his silverlines, took ages to get a new insert thru!
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Half Pint
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Registered: 25th Mar 02
User status: Offline
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Standard is the way forward 
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BAZ 1256
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Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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hope they're products arnt all like that
iv just started to sort out a deal with FK for supplying me with parts.
let me know if you doont get it sorted out mate, ill have a word with them and see what they say.
who told you 2 weeks?? a british company who import them or FK themselfs?
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
Originally posted by BAZ 1256
hope they're products arnt all like that
iv just started to sort out a deal with FK for supplying me with parts.
let me know if you doont get it sorted out mate, ill have a word with them and see what they say.
who told you 2 weeks?? a british company who import them or FK themselfs?
yeah a british company who import them but he basically put that down to "FK" taking there time to sort it out .etc and not his fault... which is something i hate cos he was jus passing the buck on
Anyway i rang FK direct and spoke to hans but he said i have to talk to who i purchased them from. dont get me wrong the kit was great up 2 now but 2 weeks to have a replacement part is a little silly to say the least.
I'll see what the companys says back in an email then mention the costs of a hire care for two weeks and costs .etc see if they buck up there pace a little
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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quote:
Originally posted by dannycorsa c
there coilovers are good
No they are pelt, Harsh as fuck rust after a few weeks, the height ajuster seizes and whats the point selling a set of coil overs with hieght ajust and not damping rate unless you go for the top of the range Item?
Also all of the above are not isolated cases I know of three people who had all these problems
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BAZ 1256
Member
Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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quote:
Originally posted by dna23
quote:
Originally posted by BAZ 1256
hope they're products arnt all like that
iv just started to sort out a deal with FK for supplying me with parts.
let me know if you doont get it sorted out mate, ill have a word with them and see what they say.
who told you 2 weeks?? a british company who import them or FK themselfs?
yeah a british company who import them but he basically put that down to "FK" taking there time to sort it out .etc and not his fault... which is something i hate cos he was jus passing the buck on
Anyway i rang FK direct and spoke to hans but he said i have to talk to who i purchased them from. dont get me wrong the kit was great up 2 now but 2 weeks to have a replacement part is a little silly to say the least.
I'll see what the companys says back in an email then mention the costs of a hire care for two weeks and costs .etc see if they buck up there pace a little
get on to your british boy as much as poss
if he hassles them enough they will get a new one sent out
honestly parts should be through in less than a week, last thing i ordered from germany, was ordered on the thursday and was at mine first thing monday morning.
wasnt through fk though but still shouldnt be 2 weeks to get them delivered
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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thing is i spoke to him and i was under the imnpression they shud only be replaced in pairs but he said FK wud only send out what is faulty so i only get one - surely this is wrong 
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BAZ 1256
Member
Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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if anyones buying coilovers of any kind, then spray all the threads for the height adjustment with grease of some sort, keeps them free from rust and makes sure they dont sieze.re grease every now and again to stop from rusting, they are exposed to all the elements remember
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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should be replaced in pairs for sure mate just tell them they are both leaking.
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BAZ 1256
Member
Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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most companys, weather its fk, gmax, apex, spax etc etc, will only replace what is faulty
i know its pretty shit but thats how they all work. as far as their concerned theres nothing wrong with the other one
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
Originally posted by Fad
should be replaced in pairs for sure mate just tell them they are both leaking.
he asked for pics so i sent him those.... he says only one. but i've jus emailed him saying how i rang FK and spoke to another authorised FK dealer who said they shud be replaced in pairs.
see what happens. dont like his attitude already - makes out like he's going out of his way to sort it out.... he sold the goods and the contract lies with him so he needs to sort it
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dna23
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Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
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quote:
Originally posted by BAZ 1256
most companys, weather its fk, gmax, apex, spax etc etc, will only replace what is faulty
i know its pretty shit but thats how they all work. as far as their concerned theres nothing wrong with the other one
thats cos they only care about there profit not customer satisfaction
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BAZ 1256
Member
Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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quote:
Originally posted by dna23
quote:
Originally posted by BAZ 1256
most companys, weather its fk, gmax, apex, spax etc etc, will only replace what is faulty
i know its pretty shit but thats how they all work. as far as their concerned theres nothing wrong with the other one
thats cos they only care about there profit not customer satisfaction
very true, sucks dont it
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BAZ 1256
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Registered: 16th Mar 04
Location: aberdeenshire
User status: Offline
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iv emailed the boy i deal with over there to see what he's saying mate, ill let you know if i hear anything
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