Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
they took my car in on monday to sort out the sideskirts (they were falling off as they were not bonded on properly from factory).
whilst they were taking the sideskirt off they caught my side stripes and had to order new ones through to fix it.
they've had the car since, luckily i've been in glasgow so didn't need my car but they don't know that.
they weren't willing to sort out a courtesy car for me either as i'm under 21...
reckon i'm entitled to some compensation? e.g. a free service or something? seems it's their fuck up, so why should i ''suffer''
|
taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
|
free mats?
|
mikenoncorsa
Member
Registered: 27th Sep 06
Location: Worcester
User status: Offline
|
Accidents happen. Just be happy knowing that their putting it right and they were honest enough to tell you. I doubt 'they weren't willing' to sort you a car, your not 21 so they can't insure you. Same with most places.
[Edited on 03-01-2009 by mikenoncorsa]
|
Jake
Member
Registered: 24th Jan 05
User status: Offline
|
free meal at the havester?
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by mikenoncorsa
Accidents happen. Just be happy knowing that their putting it right and they were honest enough to tell you. I doubt 'they weren't willing' to sort you a car, your not 21 so they can't insure you. Same with most places.
[Edited on 03-01-2009 by mikenoncorsa]
i'm insured on a focus st mate, i'm sure they could've done me a favour to get me a little fiesta or something seeing as this is the 2nd new car i've bought from them.
accidents do happen yes, but this is the 7th warranty claim on the car in 6 months, ford build quality on this car is beyond a joke.
|
kirx
Member
Registered: 14th Dec 05
Location: Preston,lancashire
User status: Offline
|
how are u getting insured on focus ST? lol how old r u?
|
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
|
Id be wanting a full refund for the car if they simply couldnt attatch the skirts correctly in the 1st place.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by corsabadboy
free mats?
get mats and a tank of fuel free when you buy the car 
might ask for a years tax  
|
Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
|
7th claim in 6 months  Jeez
|
Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
|
I makes no odds to them what car you are personally insured on, their insurance won't cover you, so they cannot give you a courtesy car, that's how it works, the same way that you can't rent a car, or whatever....
Make them pay for the side stripes.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by kirx
how are u getting insured on focus ST? lol how old r u?
i'm 20 and it was very hard work with me as policy holder, loyalty to a company pays off though 
|
mikenoncorsa
Member
Registered: 27th Sep 06
Location: Worcester
User status: Offline
|
It may well be but the dealership didn't build the car, they are trying to help you fix it tho.
I know your insured on a focus st, so will they. Makes absolutely no difference tho.
|
Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
|
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
|
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
|
As for insurance.Are you insured throught them??If not then it dosnt matter if your insured on an ST or not.Theyr policy will have limitations as to what they can and cant insure.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by Robin
Make them pay for the side stripes.
they are
|
mikenoncorsa
Member
Registered: 27th Sep 06
Location: Worcester
User status: Offline
|
quote:
Originally posted by Corsa_Sport21
Id be wanting a full refund for the car if they simply couldnt attatch the skirts correctly in the 1st place.
|
John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
|
As said accidents happen, there resolving the problem, you may be insure on a focus st but company policy is company policy, end of. And that goes for most companys
|
mikenoncorsa
Member
Registered: 27th Sep 06
Location: Worcester
User status: Offline
|
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
This man talks sense!!
|
Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
|
quote:
Originally posted by Ben G
quote:
Originally posted by Robin
Make them pay for the side stripes.
they are
There you are then, you've not lost out, these things happen and they're willing to a) admit it and b) pay for them.
You won't get any more out of them.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
|
John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
|
quote:
Originally posted by mikenoncorsa
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
This man talks sense!!
Didnt want to say it and sound like a badger but tbf, youv hit the nail on the head
|
John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
|
quote:
Originally posted by Ben G
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
Youv saved petrol so your better off 
|
Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
|
quote:
Originally posted by mikenoncorsa
quote:
Originally posted by Corsa_Sport21
Id be wanting a full refund for the car if they simply couldnt attatch the skirts correctly in the 1st place.
i giggled at that
|
Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
|
quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
So what would happen if you had a bump due to your own fault and it required the bodyshop to have the car for a week while it was being repaired??Or if the engine in the Focus went bang and it required Ford to have the car for several weeks??Would that bother you??
Thats what you pay insurance and finance for.Your insurance pays for the accidents,the warranty(included in the finance) pays for work to be done.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
if it was my fault it wouldn't have been a problem...
[Edited on 03-01-2009 by Ben G]
|
