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Author Fuming > UGG related woe
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:37   View User's Profile U2U Member Reply With Quote



FFS. Im so pissed off its untrue.

Ordered some UGGs for the GF for Xmas, and after a stupidly long and not as advertised delivery time i finally recieved the "ugg" boots today and? Yup they are not genuine UGG Australia boots.

Now being a hetrosexual man and not a raving homme im not 100% up on the ins and outs of real and fake. Was sent a bunch of websites by girl mates to buy them from, checked them all out, used google too and came back with this one:

http://www.uggbootshop.com.au/

Looked professional and the best out the lot, with advertised shortest delivery time. Other presnets had fallen thru and this was something i needed to get done and being xmas i had little time to do it. So went ahead ordered them.....


THEY ARE NOT FUCKING REAL UGG BOOTS> yet they cost EXACTLY the same as real ones.

FFS

They dont have a returns policy and now re-checking their website, they display in tiny tiny tiny small print that they dont sell "decker" products. Well thats great if you know that Decker own UGG Australia. If you dont, How was i supposed to know?!

Not sure what to do now as their returns policy states that unless faulty they do not have a returns agreement. This is so sly and cunning, but due to purchasing abroad (autralia) what rules apply? Am i fucked?

£90 out fo pocket for some Ugg boots that turned up late and are shit.

I feel like flying to Auz and smacking the cunt that makes these straight in his fosters drinking 'roo slaying teeth.

Help.
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
8th Jan 09 at 18:39   View User's Profile U2U Member Reply With Quote

I read on another site, that all items you buy online have to be returnable.

True or not, I don't know.
Kerry
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Registered: 5th Oct 01
Location: Norwich
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8th Jan 09 at 18:40   View User's Profile U2U Member Reply With Quote

How do u know they are fake?
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
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8th Jan 09 at 18:40   View User's Profile U2U Member Reply With Quote

unpick some stitching and say they were faulty.
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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8th Jan 09 at 18:40   View User's Profile U2U Member Reply With Quote

I doubt somewhere that sells fake goods passing them off as real will have a returns policy
Carl
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Registered: 9th May 04
Location: Jimmy Bennett's la la land.
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8th Jan 09 at 18:41   View User's Profile U2U Member Reply With Quote

True Joe, distance selling act, you get 14 days to send it back iirc, whatever it is.
Might not apply international though.
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:42   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Kerry
How do u know they are fake?


My sister has real UGG Australia ones, they weigh about twice as much as the ones i have, the logo says "urban UGG Co" on the heel not Ugg Australia etc. Its cheap ass tat.

FFS. I feel such a fool
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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8th Jan 09 at 18:42   View User's Profile U2U Member Reply With Quote

Sounds like your sis has the fakes ones tbh
Pete_vxl
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Registered: 24th Nov 06
Location: Lochgelly, Fife
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8th Jan 09 at 18:44   View User's Profile U2U Member Reply With Quote

My bro could have brought you some back for next to nothing, apparently in Oz they have little UUG huts that they sell them from at the side of the road.
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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8th Jan 09 at 18:45   View User's Profile U2U Member Reply With Quote

This would seriously have pissed me off also. Everyone is on the scam.
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:45   View User's Profile U2U Member Reply With Quote

i doubt i have a fucking leg to stand on. I have been ripped off.
Might ring my credit card company and see if they are able to help
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
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8th Jan 09 at 18:46   View User's Profile U2U Member Reply With Quote

i would have been a bit doubtful of any foreign website that used Sterling as their main currency.
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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8th Jan 09 at 18:46   View User's Profile U2U Member Reply With Quote

TBH they will be your best bet for getting money back, especially if its Mastercard.
MatthewR
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Registered: 21st Oct 02
Location: Rickmansworth
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8th Jan 09 at 18:46   View User's Profile U2U Member Reply With Quote

can u not just buy them from shops though???
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
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8th Jan 09 at 18:47   View User's Profile U2U Member Reply With Quote

whats the obsesession with these things anyway? i think they look horrible.
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
This would seriously have pissed me off also. Everyone is on the scam.


seriously i am so pissed off its stupid. My GF has been so down recently due to her treatment etc and shes been SO excited about her UGGs and now she cant have them cos they are fake

Im actually considering punching something
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by MatthewR
can u not just buy them from shops though???


Shop £200, Online £100 (Even Real ones before anyone starts)

[Edited on 08-01-2009 by Jambo]
Russ
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Registered: 14th Mar 04
Location: Armchair
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8th Jan 09 at 18:48   View User's Profile U2U Member Reply With Quote

have you emailed them at all, word it well and dont get angry
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:49   View User's Profile U2U Member Reply With Quote

no i dont know how to word it Russ, working in customer service i wont be angry, but i dont know weather to lie and unpick stictching Carl style, or wether to chance my arm and be honest, but i dont know how to do that without using language that wont get me anywhere
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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8th Jan 09 at 18:49   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Russ
have you emailed them at all, word it well and dont get angry


Yes, a strongly worded email to that fine member of society who is selling fake goods passing them off as real will work
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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8th Jan 09 at 18:49   View User's Profile U2U Member Reply With Quote

/\ this is also why i have my doubts
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
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8th Jan 09 at 18:52   View User's Profile U2U Member Reply With Quote

taken from their FAQ
quote:
Are your ugg boots genuine Australian made uggs?
We only sell 100% Australian made products. All our products including ugg boots, slippers, thermals and accessories are made in Australia. We don't sell products that are made in China. These boots are not UGG Australia Branded boots which are made in China. These boots are hand made using GRADE A natuaral sheepskin grown in Australia.
Our boots have the manufacturers UGG label on the rear of the boot. We have numerous suppliers due to the demand of these boots.


get the stiching unpicked mate.
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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8th Jan 09 at 18:53   View User's Profile U2U Member Reply With Quote

TBH email them and see what they say, you may get lucky, but I seriously doubt you'll even get a reply.

Your creditcard will be your best bet.
MatthewR
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Registered: 21st Oct 02
Location: Rickmansworth
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8th Jan 09 at 18:55   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Jambo
quote:
Originally posted by MatthewR
can u not just buy them from shops though???


Shop £200, Online £100 (Even Real ones before anyone starts)

[Edited on 08-01-2009 by Jambo]


Least u dont have to chance them being fake! for the sake of a oner and an upset GF id take the plunge LOL
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
8th Jan 09 at 18:55   View User's Profile U2U Member Reply With Quote

there is no way they will refund you as it clearly says in the FAQ that they are not the genuine UGG Australia boots.

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