MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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Typical from that debt ridden shower of......
Manchester United’s fans have won in an off the pitch contest played out at the UK’s Office of Fair Trading (“OFT”). Arising out of a complaint by the Manchester United Supporters Trust, the OFT identified a number of potentially unfair terms in the terms and conditions for the team’s season tickets under the Unfair Terms in Consumer Contract Regulations legislation. While disagreeing with the finding of the OFT, the club has since agreed to make amendments to its ticket terms and conditions to ensure the following: that every season ticket holder is guaranteed a seat at every home league and cup game; that clearer information is given in relation to when a ticket holder is likely to be moved to a different seat for a cup match; that if a fan’s ticket is terminated for failure of a credit card payment the fan will be given a pro rata refund of the money already paid to the club; that if original tickets are lost or stolen duplicates are issued; and a clearer appeal process is implemented to deal with disputes over cancellation of season tickets due to non payment for cup matches. The club also promised to give more and clearer information to allow fans to calculate, prior to purchasing their ticket, the maximum total cost over a season based on the club reaching the final stages of the various campaigns as well as an indication of the number of home cup games in the previous campaign. While this case is based in the UK it serves as a reminder that governing bodies and clubs need to ensure that their ticket terms and conditions are clear, unambiguous and fair to the consumer.
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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Does this mean they'll no longer force all season ticket holders to buy all home cup games also?
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Wasn't that the main complaint?
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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I thought so, but dont see any clear mention of it in there.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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I don't either, just mentions a gaurantee of ticket. If you're still obliged to buy them of course its gauranteed!
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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Manchester United 1 - 1 Fans
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by MarkM
Typical from that debt ridden shower of......
Irony.
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by Nath
quote:
Originally posted by MarkM
Typical from that debt ridden shower of......
Irony.
Double irony.
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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Do season tickets generally include home cup games now then? Been a while since I had mine at Crewe, but it was league games only.
Or are there different types at Utd?
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Eck
Premium Member
Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
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Nath I see you throwing a bit of bait in there to the 'pool fans at least 6 times a day 
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by Cosmo
quote:
Originally posted by Nath
quote:
Originally posted by MarkM
Typical from that debt ridden shower of......
Irony.
Double irony.
Debt free Clown. Debt free.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by Eck
Nath I see you throwing a bit of bait in there to the 'pool fans at least 6 times a day
It's getting boring now though. Especially with one or two of them.
Nom nom nom.
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by Nath
quote:
Originally posted by Cosmo
quote:
Originally posted by Nath
quote:
Originally posted by MarkM
Typical from that debt ridden shower of......
Irony.
Double irony.
Debt free Clown. Debt free.
Yeah but look where you are now due to debt. Debt free
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by Cosmo
Yeah but look where you are now due to debt. Debt free
Fine by me. Rather have a club to support then not.
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Boycey
Member
Registered: 30th Dec 07
Location: Buckhaven, Fife
User status: Offline
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So does Man Utd force season ticket holders to buy tickets for cup matches at home until they are knocked out? Thats shocking if thats the case!!
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by Cavey
Do season tickets generally include home cup games now then? Been a while since I had mine at Crewe, but it was league games only.
Or are there different types at Utd?
Most PL clubs (or at least the top ones) offer the chance for season ticket holders to opt in to buy home tickets for the cup games at the start of the season. So in my case I can opt to get home FA Cup, League Cup and CL, or all 3 if I want. You dont have to if you dont want.
United however are making ST holders buy ALL home cup games, so a lot just cant afford to do so.
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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quote:
Originally posted by Boycey
So does Man Utd force season ticket holders to buy tickets for cup matches at home until they are knocked out? Thats shocking if thats the case!!
Yep.
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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We get first priority as ST holders, thats about it.
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Boycey
Member
Registered: 30th Dec 07
Location: Buckhaven, Fife
User status: Offline
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quote:
Originally posted by Cavey
Do season tickets generally include home cup games now then? Been a while since I had mine at Crewe, but it was league games only.
Or are there different types at Utd?
Im sure sure if this applies to every club but with Celtics season ticket you get the 19 home league games, 1 home Scottish cup match (if they are ever drawn at home) and 1 pre season friendly match.
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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Ok, didn't really read it properly. That is a bit of a pisstake really
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Boycey
Member
Registered: 30th Dec 07
Location: Buckhaven, Fife
User status: Offline
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quote:
Originally posted by Cosmo
quote:
Originally posted by Boycey
So does Man Utd force season ticket holders to buy tickets for cup matches at home until they are knocked out? Thats shocking if thats the case!!
Yep.
Thats a terrible way to treat your fans btw! Thanks for paying £700 for your season ticket. Oh btw if we draw Oldham in the cup at home you better buy a ticket or were not giving you a season ticket!
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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Basically.
I mean if United have a decent run in all comps, which they should, then you could be looking at another 15 home games or something like that!!
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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quote:
Originally posted by Eck
Nath I see you throwing a bit of bait in there to the 'pool fans at least 6 times a day
Great isn't it 
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goodisonefc1986
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 17th May 09
User status: Offline
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quote:
Originally posted by Cosmo
quote:
Originally posted by Cavey
Do season tickets generally include home cup games now then? Been a while since I had mine at Crewe, but it was league games only.
Or are there different types at Utd?
Most PL clubs (or at least the top ones) offer the chance for season ticket holders to opt in to buy home tickets for the cup games at the start of the season. So in my case I can opt to get home FA Cup, League Cup and CL, or all 3 if I want. You dont have to if you dont want.
United however are making ST holders buy ALL home cup games, so a lot just cant afford to do so.
thats what happens on other side of stanley park, theres an option on your season ticket application and can choose if you want to go home fa cup, league cup or europa league games, and then say the week before a game they'll charge your card for that game, also has an option to buy away cup games but only if theres enough and people who've been more away league games get priority
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strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
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quote:
Originally posted by Cosmo
quote:
Originally posted by Boycey
So does Man Utd force season ticket holders to buy tickets for cup matches at home until they are knocked out? Thats shocking if thats the case!!
Yep.
Not true
League Cup tickets are optional, as of last season
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