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Author OMG! Complaint I've just received - UPDATE!!!!
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 10:17   View User's Profile U2U Member Reply With Quote

Just had a call from a customer saying she bought a pre owned Wii for her 8 year old daughter and the photo album was full of gay porn images!

She went in to full detail about the images too, I was struggling to prevent myself from laughing!



[Edited on 02-02-2010 by Marc]
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
1st Feb 10 at 10:19   View User's Profile U2U Member Reply With Quote



Was this your Wii that you returned?
mwg
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Registered: 19th Feb 04
Location: South Lakes
User status: Offline
1st Feb 10 at 10:21   View User's Profile U2U Member Reply With Quote

FLOL
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 10:22   View User's Profile U2U Member Reply With Quote

She said there was oral, anal, people sat on cock

Really didn't know what to say to her!
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Feb 10 at 10:24   View User's Profile U2U Member Reply With Quote

How the feck do you deal with a complaint like that? Do you just say "yes yes I sympathise with you I'll send you some gift vouchers"
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 10:27   View User's Profile U2U Member Reply With Quote

I actually didn't have a clue what to say!

I've filled in the complaints form and sent it off to the area manager. He can deal with it!
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
1st Feb 10 at 10:27   View User's Profile U2U Member Reply With Quote

Should of asked her which porn pics she would of rather seen.
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 10:28   View User's Profile U2U Member Reply With Quote

I should have told her it was part of a bundle deal
mwg
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Registered: 19th Feb 04
Location: South Lakes
User status: Offline
1st Feb 10 at 10:29   View User's Profile U2U Member Reply With Quote

What a cock up


Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
1st Feb 10 at 10:31   View User's Profile U2U Member Reply With Quote

If she wanted straight porn she should of bought a PS3.

Xbox doesnt come with any as if wont work long enough to see it.
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Feb 10 at 10:38   View User's Profile U2U Member Reply With Quote

Dat true
MoesTavern
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Registered: 19th Jul 07
User status: Offline
1st Feb 10 at 10:42   View User's Profile U2U Member Reply With Quote

Us trendy xboxsters are too busy shagging birds to find much use for porn I'm afraid, we feel magnanimous enough to let the geeky PS3 owners have it
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
1st Feb 10 at 10:51   View User's Profile U2U Member Reply With Quote

haha, are you not supposed to wipe everything of these things before selling them on?
noshua
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Registered: 19th Nov 08
User status: Offline
1st Feb 10 at 10:54   View User's Profile U2U Member Reply With Quote



Quite a good idea for someone trading a console in!
BarnshaW
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Registered: 25th Oct 06
User status: Offline
1st Feb 10 at 10:59   View User's Profile U2U Member Reply With Quote

i have had customers call me a C**T on the phone, i had a customer tell me he was going to drive down to my work, book a hotel locally and beat the shit out of me

I have just recently had a customer put me on his online blog calling me a thief and a liar. Makes me feel important.
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 11:04   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by C2RL R
haha, are you not supposed to wipe everything of these things before selling them on?

Yeah, clearly slipped through!
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Feb 10 at 11:34   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by BarnshaW
i have had customers call me a C**T on the phone, i had a customer tell me he was going to drive down to my work, book a hotel locally and beat the shit out of me

I have just recently had a customer put me on his online blog calling me a thief and a liar. Makes me feel important.


You aren't allowed to abuse people like that over the phone, laws yadda yadda.

Where do you work?
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
1st Feb 10 at 11:44   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by noshua


Quite a good idea for someone trading a console in!

Be embarrassing in the shop tho if they find it in a test Especially if it was on screen in the shop. Explain that one haha

Funny tho
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 11:48   View User's Profile U2U Member Reply With Quote

I've just spoken to her again, she's not happy with the compensation offered and is threatening to go to the press

BarnshaW
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Registered: 25th Oct 06
User status: Offline
1st Feb 10 at 11:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
quote:
Originally posted by BarnshaW
i have had customers call me a C**T on the phone, i had a customer tell me he was going to drive down to my work, book a hotel locally and beat the shit out of me

I have just recently had a customer put me on his online blog calling me a thief and a liar. Makes me feel important.


You aren't allowed to abuse people like that over the phone, laws yadda yadda.

Where do you work?


LG Electronics UK mate, get it all the time, i love it! we had a group of protestors outside our work few months ago complaining about animal testing, they were out there for like 3 hours, they didnt realise that they were outside the wrong company, they thought we were a company called LG chemicals who test on animals, cracked me up that they were outside for 3 hours for nothing.
Cosmo
Member

Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
1st Feb 10 at 11:52   View User's Profile U2U Member Reply With Quote

You been forcing those rats to sit in front of the new LCD TV range to see if their eyes go square?
BarnshaW
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Registered: 25th Oct 06
User status: Offline
1st Feb 10 at 11:53   View User's Profile U2U Member Reply With Quote

apparently , they were shouting stuff at the employees going in and out. No one had any idea what they were talking about
Marc
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Registered: 11th Aug 02
Location: York
User status: Offline
1st Feb 10 at 11:58   View User's Profile U2U Member Reply With Quote

pmsl
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
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1st Feb 10 at 12:15   View User's Profile U2U Member Reply With Quote

pmsl Mike
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Feb 10 at 12:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Marc
I've just spoken to her again, she's not happy with the compensation offered and is threatening to go to the press




Let her.

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