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Author What is it with this country?
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 12:18   View User's Profile U2U Member Reply With Quote

When you ring a company to check something the person on the other end of the phone speaks to you like a piece of shit?

I just rang Camskill to check to see when exactly my tyres will be arriving seeing as they were ordered Tuesday and dispatched Wednesday and I'm spoke to like a c4nt.

Honesty if he had been face to face I reckon a fight would have broke out.

But that isn't isolated to just Camskill, there is one girl at Thorney that speaks to people like you are a complete retard as well which pisses me off.
Colin
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Registered: 4th Apr 02
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23rd Apr 10 at 12:21   View User's Profile U2U Member Reply With Quote

Dont get me started on customer service attitudes. Ive had pricks yawning down the phone before when I had to go out my way to call up to fix their mistake!!
C2RL R
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Registered: 28th Mar 02
Location: Redcliffe, QLD
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23rd Apr 10 at 12:23   View User's Profile U2U Member Reply With Quote

I hate people who don't use manners over the phone. If someone phones me and is being a twat I just hang up on them. people seem to forget their manners when they are not face to face.
Colin
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Registered: 4th Apr 02
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23rd Apr 10 at 12:24   View User's Profile U2U Member Reply With Quote

Right git me the manager......like nooooooow!!!
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 12:25   View User's Profile U2U Member Reply With Quote

I rang my Natwest advantage gold helpline a month or so ago to insure my iPhone, he asked me for house number and I told him that we have a house name so I spelt it for him "H O L L I E S" and then went on to ask for street name and I said "Boundary Close" and the imbecile asked me to spell Boundary.

At that point I hung up, if you can't spell Boundary I don't hold much hope for the rest of the call.
am4nf
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Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
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23rd Apr 10 at 12:27   View User's Profile U2U Member Reply With Quote

He only unda stan chinglish
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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23rd Apr 10 at 12:34   View Garage View User's Profile U2U Member Reply With Quote

gets on my nerves when people dont call you back when they say
Andy Stocker
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Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
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23rd Apr 10 at 12:38   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
When you ring a company to check something the person on the other end of the phone speaks to you like a piece of shit?

I just rang Camskill to check to see when exactly my tyres will be arriving seeing as they were ordered Tuesday and dispatched Wednesday and I'm spoke to like a c4nt.

Honesty if he had been face to face I reckon a fight would have broke out.

But that isn't isolated to just Camskill, there is one girl at Thorney that speaks to people like you are a complete retard as well which pisses me off.


That the one with the accent???
Daimo B
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Registered: 20th Mar 00
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23rd Apr 10 at 12:45   View User's Profile U2U Member Reply With Quote

Why don't you complain to the people that can do something about it (i.e their managers) opposed to moaning??

Just a thought?

When the thorney girl speaks down to you, put her in her place. "don't you dare talk down to me, im a customer, and if you carry on talking to me in such a deogitory manner, I will take my custom elsewhere and also have no problem informing the vauxhall online community of the shocking attitude in which your giving me".


No doubt she will highly apologise. I used to love getting the sh1tty calls from know-it-all secretaries, who don't know it all, or they wouldn't be calling me.

I had a women on the phone the other day call me about a problem with her printer. I put her on hold, and she started whinging about if you want a job done properly, don't ask a man.

At which point I took her off hold, and asked her does she want this job doing, as clearly being a man I can't do it, but ironically who are you calling?? Thats right, a man, and who's fixing your problem that you can't sort, thats right, a man......

Put her right in her place, esp as shes an old temp hoe. I hear shes done the same to others, and after another comment by me, her contract won't be renewed

I wasn't bothered at all, my boss was screwing though
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
23rd Apr 10 at 12:52   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Andy Stocker
quote:
Originally posted by Ojc
When you ring a company to check something the person on the other end of the phone speaks to you like a piece of shit?

I just rang Camskill to check to see when exactly my tyres will be arriving seeing as they were ordered Tuesday and dispatched Wednesday and I'm spoke to like a c4nt.

Honesty if he had been face to face I reckon a fight would have broke out.

But that isn't isolated to just Camskill, there is one girl at Thorney that speaks to people like you are a complete retard as well which pisses me off.


That the one with the accent???


Na not her, the tall one dark hair. The one that fancies you.
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
23rd Apr 10 at 12:53   View User's Profile U2U Member Reply With Quote

Andy, these brake ducts tell me exactly how you are supposed to punch this thing through the lower arm
Ian
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Registered: 28th Aug 99
Location: Liverpool
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23rd Apr 10 at 12:54   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by VXR
have no problem informing the vauxhall online community of the shocking attitude
She'll be quaking in her boots
Ian
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Registered: 28th Aug 99
Location: Liverpool
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23rd Apr 10 at 12:54   View Garage View User's Profile U2U Member Reply With Quote

ps. I didn't use Camskill for a similar reason.
Daimo B
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Registered: 20th Mar 00
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23rd Apr 10 at 12:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ian
quote:
Originally posted by VXR
have no problem informing the vauxhall online community of the shocking attitude
She'll be quaking in her boots


Its more the reputation the company can aquire from online gossip.... Its not a physical threat is it.


Not remember PVD?

Enough bad press will effect a companies profits.
Colin
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Registered: 4th Apr 02
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23rd Apr 10 at 12:56   View User's Profile U2U Member Reply With Quote

Yep, if I receive shitty attitude or service, I just take note & never go back to them. Then if/when they call to ask why I tell them exactly why i'll never use them again & that they'll learn not to shite on their own doorstep i.e. their customers!!
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 12:56   View User's Profile U2U Member Reply With Quote

Can you please elaborate Ian? Did you ring for a quote and the twat speak to you like he just spoke to me.

Thats like that Vauxhall breakers in Luton they are well known for not giving a shit with their telephone manner.

[Edited on 23-04-2010 by Ojc]
Andy Stocker
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Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
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23rd Apr 10 at 12:59   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
quote:
Originally posted by Andy Stocker
quote:
Originally posted by Ojc
When you ring a company to check something the person on the other end of the phone speaks to you like a piece of shit?

I just rang Camskill to check to see when exactly my tyres will be arriving seeing as they were ordered Tuesday and dispatched Wednesday and I'm spoke to like a c4nt.

Honesty if he had been face to face I reckon a fight would have broke out.

But that isn't isolated to just Camskill, there is one girl at Thorney that speaks to people like you are a complete retard as well which pisses me off.


That the one with the accent???


Na not her, the tall one dark hair. The one that fancies you.


Danny P
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Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
23rd Apr 10 at 13:00   View User's Profile U2U Member Reply With Quote

I went to Asda last night and had a very strange bloke serving me at the till. Saw him and he looked like a Chav so didn't expect the best service from him to start with, then the scanner wouldn't work so he started swearing at it, calling it allsorts, and then he started hitting the screen

Then, when speaking to me he was nice as fuck, couldn't have been more polite. I'd bought a load of glasses and he wrapped them all up so they wouldn't break and everything.

Must have hated that till though, as when I was walking off I could here him talking, I looked round and pressumed he was talking to someone else but he was right close up to the till mumbling at it and shaking the screen again
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 13:01   View User's Profile U2U Member Reply With Quote

ANDY! How do you get that punch thing through the lower arm with these brake duct? Do I need to get aggresive with it? Break out the lump hammer?
Andy Stocker
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Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
User status: Offline
23rd Apr 10 at 13:02   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ojc
Andy, these brake ducts tell me exactly how you are supposed to punch this thing through the lower arm


Take the plug out of the duct and line the hole up with the one on the lower arm. Put the plug back in and the securing tube back in the middle.
The open face should be pointing towards the front of the car so it channels the wind to the brakes.

Not sure if that makes sense? Well certainly not to anyone else reading
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 13:04   View User's Profile U2U Member Reply With Quote

That makes perfect sense I was trying to put it in with the lug already in
Andy Stocker
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Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
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23rd Apr 10 at 13:08   View User's Profile U2U Member Reply With Quote

I tried the same til it became obvious what I had to do
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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23rd Apr 10 at 13:12   View Garage View User's Profile U2U Member Reply With Quote

try hitting it with my 9mm spanner
Andy Stocker
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Registered: 31st Aug 00
Location: Herts Drives: Porsche 911
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23rd Apr 10 at 13:16   View User's Profile U2U Member Reply With Quote

Careful not to take your lips off though mate
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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23rd Apr 10 at 13:17   View User's Profile U2U Member Reply With Quote

Done.

Anyway Steve what you believe to be a 9mm spanner is a 10mm you fucking idiot.

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