Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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just bought a tomtom xxl europe from argos as i thought my current tomtom wasn't a europe one.
just looked at the box and noticed it says europe 
on my receipt it says 'exempt from 30 day guarantee' so would they not accept it if i took it back? or could i just lie and say it didn't work?
such a tit 
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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Can only return it if it's faulty 
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mattant
Member
Registered: 19th Jun 10
Location: South Yorkshire
User status: Offline
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If you say it doesn't work won't they just replace it with another exactly the same?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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but if i said i tried to turn it on and use it and it couldn't find signal for about 30 mins would that be classed as faulty?
if not, anyone wanna buy a sat nav 
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Eddx14xe
Member
Registered: 12th Jan 10
Location: Hertfordshire
User status: Offline
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Is it still boxed and sealed?
just take it back and say you brought it for someone but they already have one or something like that.
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IvIarkgraham
Premium Member
Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
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they will replace it,
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by mattant
If you say it doesn't work won't they just replace it with another exactly the same?
could say i needed it for one trip and had to buy another?
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IvIarkgraham
Premium Member
Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
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no, they will just say you should have came back.
just trynand return it, tey might accept it but probably not
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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doubt they'll take it back but just say you bought the wrong one
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BarnshaW
Member
Registered: 25th Oct 06
User status: Offline
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if you were to accidentally break the screen or something and say you opened it like that im sure you could request a refund
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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I had read this a few times.... You wanted a satnav for Europe and you got one??
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mattant
Member
Registered: 19th Jun 10
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by Twiggy
I had read this a few times.... You wanted a satnav for Europe and you got one??
No, he bought a new one as he wanted a European one, before realising his old one was European
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tom_simes
Show Staff
Organiser: South Wales
Premium Member
Registered: 12th Jan 05
Location: Undy, Newport Drives: Skoda Octavia vRS estate
User status: Offline
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If it's still sealed, you have a chance. If it's been opened, not a chance IMO. Even if it's damaged, they'll only replace it. You are not entitled to a refund due to copyright laws involving the software on the device, i.e. the maps.
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Liam
Member
Registered: 19th Jan 06
Location: Stafford
User status: Offline
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I bought a item a few years ago which said the same on the receipt, I took it back and said that the HDMI port didn't work, and asked for a refund as i'd bought another, you could blag them and say it couldn't find a signal I suppose? say you tried to use it when out and it didn't work so you bought another.
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Matty SRi
Member
Registered: 3rd Dec 08
Location: Stockton-on-Tees Drives: Mk3 Golf GTi
User status: Offline
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just say you bought it as a present but they already had 1. Pick the dumbest looking cashier.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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will try that out tomorrow liam and report back.
remember the other half done it with a camera last year.
i had to open the packaging otherwise i wouldn't have known it was ''faulty''
will just use the excuse of not being able to find signal and needed it urgently for a trip and because it didn't work i had to go buy another.
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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argos are shit. bought a 360 from there once it was one of the new gen arcades with hdmi. opened it up to find an original 20gb with no hdmi and red ring
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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read a few reviews on the XXL on amazon and it seems that it freezes a lot.
i actually thought i was pressing the touchscreen wrong as it was very slow to respond so will go in tomorrow and use that as an excuse.
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AndyKent
Member
Registered: 3rd Sep 05
User status: Offline
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You lot worry about returns excuses way too much. The teenager behind the till won't care if it works or if it doesn't.
I know because I used to be the teenager. It's far less hassle to give someone their money back than to start arguing
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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i just feel like a right dodgy sod standing there mumbling my excuse to them tbh.
just checked their website:
If you bring it back to us within 30 days with your proof of purchase, we'll give you a
replacement or a refund.
only if there is a fault though. so make one up and bam, refund 
cheers.
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IvIarkgraham
Premium Member
Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
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quote:
Originally posted by AndyKent
You lot worry about returns excuses way too much. The teenager behind the till won't care if it works or if it doesn't.
I know because I used to be the teenager. It's far less hassle to give someone their money back than to start arguing
i also used to be that teenager, but i wasnt shit at my job. i wouldnt be giving you a refund. when you received it the person at the collection point should have opened it infront of you anyway so the seal would be broken
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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Just take it back. The Argos employee is going to be some spotty mong and won't know anything.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by IvIarkgraham
quote:
Originally posted by AndyKent
You lot worry about returns excuses way too much. The teenager behind the till won't care if it works or if it doesn't.
I know because I used to be the teenager. It's far less hassle to give someone their money back than to start arguing
i also used to be that teenager, but i wasnt shit at my job. i wouldnt be giving you a refund. when you received it the person at the collection point should have opened it infront of you anyway so the seal would be broken
Didnt open it, just gave it to me. Probably because they called my number then made me wait 10 mins while they found it.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I've never in my life had anything opened at the collection point in Argos, why would they do that?
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_Allan_
Member
Registered: 24th Mar 04
User status: Offline
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quote:
Originally posted by John
I've never in my life had anything opened at the collection point in Argos, why would they do that?
Me neither , he'd still have gotten it back. I'd have took it home then found a 'fault'
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