kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
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Hi bought a 4 year old Fiesta with mum last week, had a short test drive everything seemed okay. After a longer drive the night of buying it I noticed the steering wheel isn't aligned properly (it's not really the tracking, as it isn't pulling) basically you have to hold the wheel about an inch to the left to get the car going in a straight line.
Phoned garage and told them and they said no problem drop it off and they will have a look... which they did, but tbh, they've made it slightly worse. Now he did warn me it has to be done in 'stages'  as you can over-align it!? But I can't see what doing it again is really going to do.
If it can't get sorted, do I have any come back? It came with a 6 month warranty but, it's piss poor and only covers engine components etc. just wondering if I should ask for a bit of money back  or are they well within their rights just to tell me to sod off... thanks.
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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Could of just had wheel
Removed and not put on straight. That's why tracking still fine
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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load of shit have to do it in stages 
you have every right to take it back for a full refund if you wish
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
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Take it back, get a courtesy car until its sorted!
April '06' Corsasport Feature Car  | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
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corsa-sxi
Member
Registered: 11th Jul 03
Location: Kingston upon Hull
User status: Offline
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Dont take the wheel off, get it properly aligned, just a small adjustment makes a lot of difference
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CORSA NUT
Member
Registered: 3rd Aug 01
Location: Wirral
User status: Offline
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quote:
Originally posted by CORSA NUT
quote:
Originally posted by Steve
load of shit have to do it in stages
you have every right to take it back for a full refund if you wish
you have every right to take it back for a full refund if you wish
Err no you don't...if they do everything in there power to sort the problem there in there rights.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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quote:
Your right to reject a second hand car
If there's a problem with a second hand car soon after you’ve bought it, for example, the car develops a problem you wouldn’t expect for the car’s age and mileage, or it turns out to be not what you’d been lead to expect, you may have the right to ‘reject’ the car and get your money back.
However, you have only a ‘reasonable’ time to reject a second hand car. There’s no clear definition of what a reasonable time is – you probably need to do it within three or four weeks of buying it. And if the fault is very obvious you may have less time.
If you reject a second hand car you must stop using it.
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gavin18787
Premium Member
Registered: 22nd Feb 05
Location: Basildon, Essex
User status: Offline
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Could still be tracking if its not pulling just means when they adjusted it up last the wheel may not have been central
Simple easy fix just speak to them and see what they say 
Drives supercharged Tec with torque 
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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Tracking being out wouldn't always result in it pulling plus on higher profile tyres it wouldn't be as apparent.
Might want to do it in stages because they don't have the gear to do it so they're just winding a few turns on each time you go in without actually measuring anything.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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lol thats fucking retarded if they are will cost them 20 quid to get it done properly
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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Costs them nothing to give the track rod a few spins every time you drive in there.
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kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
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Thanks for the replies so far... I'm going to take it in again soon, as they already said they would need to do it at least one more time, so fingers crossed maybe it will come out better the second time around!
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Jake
Member
Registered: 24th Jan 05
User status: Offline
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get them to lock the steering wheel in a central position before they readjust
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CORSA NUT
Member
Registered: 3rd Aug 01
Location: Wirral
User status: Offline
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quote:
Originally posted by Steve
quote:
Your right to reject a second hand car
If there's a problem with a second hand car soon after you’ve bought it, for example, the car develops a problem you wouldn’t expect for the car’s age and mileage, or it turns out to be not what you’d been lead to expect, you may have the right to ‘reject’ the car and get your money back.
However, you have only a ‘reasonable’ time to reject a second hand car. There’s no clear definition of what a reasonable time is – you probably need to do it within three or four weeks of buying it. And if the fault is very obvious you may have less time.
If you reject a second hand car you must stop using it.
You MAY have the right to reject. That's were the bit I'm talking about steps in to fuk you over!
Also were is that pasted from?? you PROBABLY need to do this in 3 to 4 weeks??
[Edited on 03-11-2011 by CORSA NUT]
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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Nit a lot you can do about it mate. The MK6 fiesta is notorious for it. When they tracked mine up it was almost an inch out. In the end I asked for a bit of a compromise, tracking slighty out and wheel slighty straight. I will dig a pick out
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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I wouldn't reject because it needs the tracking doing.
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morpheus22
Member
Registered: 10th Oct 05
Location: sheffield
User status: Offline
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u2u brett
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Daveskater
Premium Member
Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
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Ask them if they will reimburse you if you get it tracked somewhere else so it's done properly.
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Originally posted by AlunJ
I like you Dave, you are a man of men
Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle
Look at my pictures
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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Tracking doesn't make it pull.
It will just need the tracking
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Sounds like tracking, but are the tyres on each axle the same make/tread pattern/tyre pressure etc.?
Sometimes (in my experience) things like that cause what on first glance seem like tracking problems.
For peace of mind though, get it laser tracked.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by Steve
load of shit have to do it in stages
you have every right to take it back for a full refund if you wish
You have to give them a reasonable chance to repair the issue before you are entitled a refund. If they think it should be done in stages then I guess it would be classed as 'giving them a reasonable chance' to try a couple of times to fix it.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by baza31
It's sold as seen
Sold as seen doesn't exist if you buy it from a garage, dealership or retailer - It has to be fit for purpose.
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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Some people on here talk crap .why take it back for a refund for something so simple? . Of course the wheel is to do with tracking , you get steering wheel straight then track from there , wheels can be perfect but steering wheel still can be out . True it's an easy job IF you have the correct gear I.e laser or even old mirror tracking. It's sold as seen nothing mechanically wrong . Why didn't you notice when test driving? Id do what someone's said get it tracked properly and bring them invoice . If I was them I'd pay to keep you the customer happy .
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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quote:
Originally posted by ed
quote:
Originally posted by baza31
It's sold as seen
Sold as seen doesn't exist if you buy it from a garage, dealership or retailer - It has to be fit for purpose.
It is fit for purpose nothing wrong with car . Steering wheel been not centred wouldn't be unfit . If it passes an Mot it's fit for purpose . I'd put tracking to wear and tear . Curbed potholes etc . There is no need for it to be blown out of proportion . Ring garage ask them 1st tell them it's not right and will they cover the £20 to laser track . I don't think they will say no
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Have you asked Brett off here?
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