Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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Hi all.
Having problems with an ePOS software that I have been using. After correcting the computer time (cus it was 10mins too fast), I restarted the system.
Now the ePOS program asks for the software to be registered with a code. 
Tried ringing the company (CMS ePOS Systems in Birmingham) where I got the software and paid a visit too, they have moved or closed. Also they're not answering or replying to mobile calls/messages left 
Been using the software for 14months and it doesn't have a yearly renewal license.
I really dont want to fork out for a another software that my staff have to learn again. The program is a Takeaway ePOS software and is customised to my business.
I have legitimately paid of this software and there is no support which i'm not happy about. Cant find anything on the net about this program. Can anyone help overcome the licensing part of the program?? Will pay for someone's time if they can.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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What's the company called?
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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ePos company that supplied me the software is called CMS Epos Systems, in Nechells Birmingham.
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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What's the program called?
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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All i know is the program is called CMS Till System
and this is the screen that loads up now.
Here's when it worked....the program may be called TP Systems......
[Edited on 09-07-2012 by Kenni]
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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never been to your take away is it decent? always use the hing tai in powick
[Edited on 09-07-2012 by Steve]
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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forward the time 10 minutes and reboot? did you change the date at all?
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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Steve...ofcourse its good..lol...Hing tai is..so so... 
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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quote:
Originally posted by willay
forward the time 10 minutes and reboot? did you change the date at all?
Tried everything...not having any of it 
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by willay
forward the time 10 minutes and reboot? did you change the date at all?
I imagine it sets a flagged once it becomes 'unregistered' and voids the previous key.
Edit - Too slow.
[Edited on 09-07-2012 by Dom]
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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did you ever get a copy of the licence key?
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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quote:
Originally posted by willay
did you ever get a copy of the licence key?
No. I took my ePos computer to them.. They installed the software and set the system up. Never knew i needed a licence key until now.
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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The company I bought it off is called CMS System, yet the program is called TP System and on the Registration window, it states I need to ring DOT System.........    ummm??
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Firstly i'd see if they are still trading (if you have a company number on a invoice or receipt, stick it into company's house website). Also worth contacting Wing Yip Centre and see what happened to them.
Secondly, if it isn't custom software (which after doing a quick google-fu i would say it might be), then have a look in the registry and/or do a right-mouse-click > properties on the ePos .exe (or .dll files under the software directory) and look at the details tab - might give you clues to who actually created the software.
Edit - Sounds fucking dodgy
[Edited on 09-07-2012 by Dom]
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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Emailed wing yip last week about their whereabouts, no reply..typical chinks. lol...
exe file is cms.exe
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Kenni
Emailed wing yip last week about their whereabouts, no reply..typical chinks. lol...
exe file is cms.exe
Do a right-mouse-click (if you can on the touch screen) > properties on cms.exe and click the details tab; if they've filled out the info then i'll display here - might give you clues to who actually designed the software.
Failing that, have a look in the registry (be careful though as you can easily fubar the system) or any associated documents (like help manuals).
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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right clicked on cms.exe
Company: CMS Corporation
File Version : 3.00.0423
Product Name: CMS chinese till system
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Do you have another till working?
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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nope. just one epos system here.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by Kenni
ePos company that supplied me the software is called CMS Epos Systems, in Nechells Birmingham.
http://www.wingyip.com/page-531.html
Unit 3 Wing Yip Business Centre
278 Thimble Mill Lane
Birmingham
B7 5HD
That their address?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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I always thought that place was a massive Chinese supermarket, not a business center. Weird looking building!
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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quote:
Originally posted by Sam
quote:
Originally posted by Kenni
ePos company that supplied me the software is called CMS Epos Systems, in Nechells Birmingham.
http://www.wingyip.com/page-531.html
Unit 3 Wing Yip Business Centre
278 Thimble Mill Lane
Birmingham
B7 5HD
That their address?
Yep, thats them. Went there 2 weeks ago. Closed, no epos systems in the window anymore.....but phone rings but no one picks up.
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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Buy a calculator 
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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We have two....
I've bypassed the licence screen so far, by moving everything in the program files into a new folder, and elimiating which files bring up the licence windows......
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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.... file called items.mdb once placed into the program directory of the epos software, brings up the licence window....any clues
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