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Author Morning.
LukeS
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Registered: 25th Nov 07
Location: Ormskirk
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6th Jan 10 at 14:22   View User's Profile U2U Member Reply With Quote
Eh
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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6th Jan 10 at 14:22   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by VXR
Afternoon

I am also home. I decided to leave and beat the snow rush home. PLus its meant to come down harder here in a few hours.

Will, what kinda support calls do you get?


network is down help
we had a blip in our applications, can you investigate if the network flapped, or we exceeded bandwidth on our links.
vpn user can't get in, sort it out
vpn user is expericing latency, find out why
link is down for remote trader, can you confirm

mostly like that, really boring tbh, need a new job.
Fro
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Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
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6th Jan 10 at 14:24   View User's Profile U2U Member Reply With Quote
Should get to go home soon and with any luck be told to stay home tomorrow.

Mums being put up in a hotel tonight, house party
gavin18787
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Registered: 22nd Feb 05
Location: Basildon, Essex
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6th Jan 10 at 14:29   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by fro-dizzle


Mums being put up in a hotel tonight, house party



Whens it start



just got back from a bike ride in the snow, over took some kids that were sledging

Drives supercharged Tec with torque
Daimo B
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Registered: 20th Mar 00
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6th Jan 10 at 14:31   View User's Profile U2U Member Reply With Quote

Shit the bed frank, i've covered that kinda stuff (not so much latency issues). Checking bandwith using performance logs, and also using a fancy site our main company has setup etc..

Most of ours is due to a user visiting a site, and hammering the network (only use half meg lines) as they have logged in using the wrong method and are pulling their profiles down. Or some kinda outgoing spike.

Usual fix, reboot server, restart services, or reboot router. Similar thing or more detailed?
Eck
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Registered: 17th Apr 06
Location: Lundin Links, Fife
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6th Jan 10 at 14:33   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by LukeS
Law Abiding Citizen....what an absolute wank ending.


It is. I was gutted. I hoped he'd get away with it and continue his warpath
Neo
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Registered: 20th Feb 07
Location: Essex
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6th Jan 10 at 14:33   View User's Profile U2U Member Reply With Quote
Cant just reboot computers when worldwide markets are involved though surely
willay
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Registered: 10th Nov 02
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6th Jan 10 at 14:34   View Garage View User's Profile U2U Member Reply With Quote
its all at the network level mate, so if they are reporting issues I will log onto the router (its all cisco stuff), check the logs to see if the routing processes have had a peer drop or depending on the circuit check if there are errors on the line, then move up the ladder looking at stuff like packet loss (we build systems to monitor it), check bandwidth etc. For example if bandwidth was getting cained then we'd look at the transaction tables to see what source/destination hosts are smashing up all the bandwidth and then identify the application by the port number and protocol type.

We dont really deal with the application layer.
willay
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Registered: 10th Nov 02
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6th Jan 10 at 14:35   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Neo
Cant just reboot computers when worldwide markets are involved though surely


kinda, but where I work rebooting anything other than a windows based machine is a cop out, when you're dealing with linux/solaris/cisco systems you can fix 99% of the issues without reloading the device.
jr
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Registered: 20th May 02
Location: Kent
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6th Jan 10 at 14:36   View User's Profile U2U Member Reply With Quote
thoughts on astra coupe's
willay
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Registered: 10th Nov 02
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6th Jan 10 at 14:37   View Garage View User's Profile U2U Member Reply With Quote
i know someone selling a dog of one with 130k on the clock, 2.2 engine and wants something like £1200 for it.
willay
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6th Jan 10 at 14:40   View Garage View User's Profile U2U Member Reply With Quote
my job is more involved, but if I'm totally honest apart from the little projects we've had the majority of our support calls in the last 6 months have been regarding the above. I've had some days where I've had to review packet capture files trying to work out why multicast data destined for a certain VLAN was leaking into another. But because the majority at the moment is investigating why their links are fucking up I'm bored as fuck.
jr
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6th Jan 10 at 14:40   View User's Profile U2U Member Reply With Quote
no, but thankyou for the thought

had a 2.2 and goes through fuel like you go through wetwipes on a night in

[Edited on 06-01-2010 by jr]
willay
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Registered: 10th Nov 02
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6th Jan 10 at 14:41   View Garage View User's Profile U2U Member Reply With Quote
my friend did say its currently burning through petrol and oil like nobody's business
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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6th Jan 10 at 14:42   View Garage View User's Profile U2U Member Reply With Quote
packet capturing is not fun
willay
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6th Jan 10 at 14:43   View Garage View User's Profile U2U Member Reply With Quote
its all in the packet filter syntax pow, once you get to grips with that you can make wireshark your bitch.
Ben G
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Registered: 12th Jan 07
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6th Jan 10 at 14:46   View User's Profile U2U Member Reply With Quote
morning again. snowing here yet again.
gavin18787
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Registered: 22nd Feb 05
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6th Jan 10 at 14:48   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by jr
thoughts on astra coupe's



I like them alot in that blue colour

Drives supercharged Tec with torque
Ben G
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Registered: 12th Jan 07
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6th Jan 10 at 14:51   View User's Profile U2U Member Reply With Quote
girl i used to work with:
Ben G
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6th Jan 10 at 14:52   View User's Profile U2U Member Reply With Quote
Ben G
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6th Jan 10 at 14:53   View User's Profile U2U Member Reply With Quote
moosepig think it's the blondes mate.
LukeS
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Registered: 25th Nov 07
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6th Jan 10 at 14:53   View User's Profile U2U Member Reply With Quote
blonde

[Edited on 06-01-2010 by LukeS]
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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6th Jan 10 at 14:54   View Garage View User's Profile U2U Member Reply With Quote
Bit of eye candy yes, but nothing about her
Ben G
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6th Jan 10 at 14:55   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by pow
Bit of eye candy yes, but nothing about her


believe me. working in a supermarket back then and seeing her was like heaven.

suprised i didn't get a boner tbh.
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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6th Jan 10 at 14:57   View User's Profile U2U Member Reply With Quote
Have you seen the Coupe that Jaffa is selling Jr?

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