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Author Indian Call Centres-
Twiggy
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Registered: 15th Oct 04
User status: Offline
28th Jan 05 at 18:49   View User's Profile U2U Member Reply With Quote

Just changed accounts from HSBC to A+L as there in UK! (also i have a priority line in work for them!)

Gotta change all my Direct Debits

O2 = Told i would get a call back??? Customer Service Shoot but they speak da lingo!

Elephant = First class no hassle!

Egg = Does not count was all done on-line!
Paul H
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Registered: 11th Aug 03
Location: Lincoln.
User status: Offline
28th Jan 05 at 19:57   View User's Profile U2U Member Reply With Quote

i was with nu direct.funny enough when you don't want to renew your policy they put you straight through to an english chavvy
MatG
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Registered: 26th Apr 02
Location: Birmingham UK
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28th Jan 05 at 20:00   View User's Profile U2U Member Reply With Quote

Interestingly Dell have noticed a drop in sales since they have been using these overseas call centres and are looking at moving them back to the UK.

Saying that some of these Scotish call centres are as bad
CorsaSRi16v
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Registered: 2nd Nov 01
Location: Staffordshire Drives: Honda Accord Type-R
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29th Jan 05 at 06:14   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by MatG
Interestingly Dell have noticed a drop in sales since they have been using these overseas call centres and are looking at moving them back to the UK.



Yeah odd, but true it doesn't fill business customers with confidence

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