BarnshaW
Member
Registered: 25th Oct 06
User status: Offline
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quote:
Originally posted by Corsa_Sport21
quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
So what would happen if you had a bump due to your own fault and it required the bodyshop to have the car for a week while it was being repaired??Or if the engine in the Focus went bang and it required Ford to have the car for several weeks??Would that bother you??
Thats what you pay insurance and finance for.Your insurance pays for the accidents,the warranty(included in the finance) pays for work to be done.
slight different between sideskirts and the engine matey.
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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You can't honestly be even slightly suggesting that Ford should give you £140 for having the car a week, can you? 
It's the way of the world Ben, if something falls off, under warranty and it takes a while to refit, or the part takes 2 weeks to get in, tough titties, it happens and no dealership in the land will refund you the finance and insurance you've 'lost' in that period.
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John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
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I dont see what your after tbh, if they were making you pay for the part or something youd have a point as it is your not. Deal with it
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
Its not the garages fault tho... you got to remember they are there to help YOU when your car has problems.
Trust me when i say they are the last people you wanna piss off.
If we get nice customers in work then i do everything i can for them... soon as someone is a cunt and starts moaning that when we stop going out of our way to help.
Just think you've got to accept shit does happen.
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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quote:
Originally posted by Corsa_Sport21
quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
So what would happen if you had a bump due to your own fault and it required the bodyshop to have the car for a week while it was being repaired??Or if the engine in the Focus went bang and it required Ford to have the car for several weeks??Would that bother you??
Thats what you pay insurance and finance for.Your insurance pays for the accidents,the warranty(included in the finance) pays for work to be done.
It's a manufacturing fault not Ben's. Think what you are saying before typing.
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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It's a manufacturing fault which has been fixed. In fixing it, they've damaged something and are paying for the replacement. I don't see the problem here at all.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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7th fault  not like it's the first thing, this is what PDI is for, obviously someone didn't do their job.
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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quote:
Originally posted by Ben G
they took my car in on monday to sort out the sideskirts (they were falling off as they were not bonded on properly from factory).
Wouldn't pick it up on PDI if it wasnt hanging off then!
If it was im sure you would have taken it back straight away.
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BarnshaW
Member
Registered: 25th Oct 06
User status: Offline
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shit happens, like anything thats manufactured and sold it can still have problems. thats what a warranty is for.
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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quote:
Originally posted by Ben G
7th fault not like it's the first thing, this is what PDI is for, obviously someone didn't do their job.
Give the car back then.
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John G
Member
Registered: 18th Jul 05
Location: Wirral, Merseyside
User status: Offline
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quote:
Originally posted by Ben G
7th fault not like it's the first thing, this is what PDI is for, obviously someone didn't do their job.
Make ford track it back and sack him/her  . whether its 1st or 7th fault, thats what your warrantees for 
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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What i think Ben is saying is it has gone in with one problem and whilst being in there it has got another problem which was caused by one of Ford's workers.
If the accident from one of the workers hadn't of happened the initial problem that it went in with would have been fixed and he would of had his car back by now. But due to the extra work having to be carried out he hasn't and they have had to have his car longer.
Although they have rectified the problem (or in the process) it still is an inconvenience for him which most people will be able to sympathize with him that it is an inconvenience not having a car.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by Rob_Lee
quote:
Originally posted by Ben G
they took my car in on monday to sort out the sideskirts (they were falling off as they were not bonded on properly from factory).
Wouldn't pick it up on PDI if it wasnt hanging off then!
If it was im sure you would have taken it back straight away.
i did and this was the only time it could go in  it was coming away when i got it, the bloke said i needed to book an appointment to sort it.
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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but he needs to appreciate they have admitted it and are repairing it.
Would he have prefered them to give the car back and say
"oh tuff shit we broke your sidestrip, never mind, at least you have your car!"
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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quote:
Originally posted by corsa_tomtom
quote:
Originally posted by Corsa_Sport21
quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
haha dont take this in the wrong way but i hate people like you.
I work for Nissan garage and we get people trying stuff all the time.
Im always honest with people if we fuck up but you always get people on the hunt for summit free! its a joke.
I'd be happy they admitted they fucked up an are sorting it... not alot of garages would do that!
yeah it is good of them but at the end of the day i pay over 400 quid a month to finance the car and another shite load on insurance to drive it.
now they've had the car about a week so thats 100 quid on finance and 40 on insurance and neither me or my dad even have it in our possession.
So what would happen if you had a bump due to your own fault and it required the bodyshop to have the car for a week while it was being repaired??Or if the engine in the Focus went bang and it required Ford to have the car for several weeks??Would that bother you??
Thats what you pay insurance and finance for.Your insurance pays for the accidents,the warranty(included in the finance) pays for work to be done.
It's a manufacturing fault not Ben's. Think what you are saying before typing.
I aint saying its Bens fault.
The insurance was just for comparisons sake.
You pay insurance,you have a smash,the car gets sorted for free.......
U get finance and a warranty,something breaks,the car gets sorted for free....
Same shit.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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yeah i know rob, but it would've taken 24 hours to sort, now it's taken 6 days.
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Rob_Lee
Banned
Registered: 9th Dec 05
Location: Folkestone Drives: Nova 1.6 16v
User status: Offline
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have they said why its taken so long?
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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quote:
Originally posted by corsa_tomtom
Although they have rectified the problem (or in the process) it still is an inconvenience for him which most people will be able to sympathize with him that it is an inconvenience not having a car.
I was without my BMW for 2 weeks as BMW couldn't get an alternator tensioner bolt for 7 days, then when they did get it, it was wrong.
It was inconvenient, I had no car for 2 weeks, but I carried on without moaning about it and expecting BMW to give me 2 weeks finance and insurance, or any form of compensation at all.
These things happen.
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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Your actually lucky they have owned up to it.Most places would turn around and say it was like that when we took it in.lol.
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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I'm sure he does appreciate it as im sure some places just wouldn't say a word.
At the end of the day it still is an inconvenience.
[Edited on 03-01-2009 by corsa_tomtom]
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by Rob_Lee
have they said why its taken so long?
had to order the stripes, wait for them to be delivered which meant it went on to new year.
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Tommy L
Member
Registered: 21st Aug 06
Location: Northampton Drives: Audi wagon
User status: Offline
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quote:
Originally posted by Robin
quote:
Originally posted by corsa_tomtom
Although they have rectified the problem (or in the process) it still is an inconvenience for him which most people will be able to sympathize with him that it is an inconvenience not having a car.
I was without my BMW for 2 weeks as BMW couldn't get an alternator tensioner bolt for 7 days, then when they did get it, it was wrong.
It was inconvenient, I had no car for 2 weeks, but I carried on without moaning about it and expecting BMW to give me 2 weeks finance and insurance, or any form of compensation at all.
These things happen.
They do happen, you know thats just life. I don't think Ben is asking for 2 weeks finance back or anything of the like.
The trouble with us (brits) we like something free and we will try and get something free, like Ben is doing.
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
have they said why its taken so long?
had to order the stripes, wait for them to be delivered which meant it went on to new year.
Thats just bad timing then.You cant expect them to be open just for your sake.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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yeah of course i don't want insurance/finance back i was just using that as an example of what i'm paying for that i have had to go without.
it's like you paying for a tv and not having it.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by Corsa_Sport21
quote:
Originally posted by Ben G
quote:
Originally posted by Rob_Lee
have they said why its taken so long?
had to order the stripes, wait for them to be delivered which meant it went on to new year.
Thats just bad timing then.You cant expect them to be open just for your sake.
but if it wasn't for them damaging the stripe then it would've been sorted on tuesday 30th december and wouldn't have dragged on....
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