BigSte
Member
Registered: 27th Aug 02
Location: Sheffield
User status: Offline
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Go and pick the fuckin thing up and stop being difficult..... stuff does sometimes get damaged in transit so if it is you will need to claim through DHL.
As I see this you bought something, Doldy wrapped it up and posted it.....what more can the guy do?
I once bought a load of boots from Doldy for a decent sum of money and they were with me next day so no problem
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stupot89
Member
Registered: 7th Jan 09
User status: Offline
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the item got dropped to me today
the pics are as follows
1st one is of it when it arrived, then the rest are as i unwrapped and discovered the extent of the damaged, the DHL driver informed me that this item has been logged as damaged on there computer system, and also advised me that not enough packaging has not been used in this instance
so who is to blame???
also DHL informed me that they should not have been carrying this item
please see pics
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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quote:
Originally posted by Doldy
cost me £20 for the materials!
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smokey corsa
Member
Registered: 29th Sep 08
Location: leicester
User status: Offline
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christ!!!!
firstly the packaging wasnt as good as it needed to be, big FRAGILE GLASS signs may have helped (yes i did see the ONE on it).
but DHL are having a laugh, looks like it was being dragged behind the van all the way up the motorway!!! id be straight on to the courier looking for answers.
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big*boy*rob
Member
Registered: 10th Feb 07
Location: great yarmouth
User status: Offline
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that to me looks like its been chucked about at the dhl depo. courier companys dont give a fuck about what they do to peoples shit. it aint doldys fault at all. somthing like that i would of gone and collected it to save this sort of thing happening
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stupot89
Member
Registered: 7th Jan 09
User status: Offline
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i wanted to collect it but he said no as it was at a relitives house
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thedjse
Member
Registered: 13th May 08
Location: Manchester
User status: Offline
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Doesnt look like £20 worth of wrapping mate doesnt look like it to me
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Willox
Member
Registered: 24th Mar 07
Location: Aberdeenshire
User status: Offline
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If the guy said they aren't allowed to take items of that size yet they quite willingly picked it up. Asuming the guy driving the van wasn't blind,he must know his company policy or there is something wrong there so take it up with DHL. Fair enough it looks like it's been wrapped in a bed sheet and cling film but sorry,to make a bend in a fucking bootlid like that,with the bend that far up the bootlid that has been dropped from a considerable height i.e I would say AT LEAST a foot off the ground! No amount of wrapping could prevent a bend like that from happening 
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Markus
USER UNDER INVESTIGATION - DO NOT TRADE
Registered: 19th Nov 07
Location: Beverley - East Yorkshire
User status: Offline
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dhl are NOT to blame, dhl are not covered by insurance to carry glass objects of any sort, ive had this many times and you will lose.
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Ant
Member
Registered: 12th May 02
Location: Hereford and Worcester
User status: Offline
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thats comedy seller at fault i would say
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big*boy*rob
Member
Registered: 10th Feb 07
Location: great yarmouth
User status: Offline
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shit happens mate we all have to deal with it
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XSIHardy
Member
Registered: 5th Feb 08
User status: Offline
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Aaah fun times, tbh my item was not tht badly packaged, Talk to DHL and see what they can do, shouldnt of got the item in the 1st place if its against policy.
tbh looks like lost money
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Stokie Dave
Member
Registered: 16th Dec 03
Location: Stoke-on-Trent
User status: Offline
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I'd never even contemplate posting something like that. To be honest I think the seller should sort it. Unless no insurance was agreed on the item and it was clearly stated as "tough titties" if it gets there smashed, I'd be a bit annoyed myself lol... but then again I'd never buy something like that via a postal service as I'd never even expect it to get here in one piece nevermind be easy to pack.
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ShEp
Member
Registered: 9th Aug 05
Location: Dingwall, Highland
User status: Offline
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Buyer wanted it posted
Seller posted it
Shit got broke
DHL aren't covered to cover glass
You live and learn, nobodies fault apart from DHL's I'd say
Thats been fair thrown about to cause that dents
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sparke
Member
Registered: 9th Nov 07
Location: halifax, (drives) LEH coupe, runs mcd vaux convers
User status: Offline
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quote:
Originally posted by ShEp
Buyer wanted it posted
Seller posted it
Shit got broke
DHL aren't covered to cover glass
You live and learn, nobodies fault apart from DHL's I'd say
Thats been fair thrown about to cause that dents
buyer wanted to collect, but seller said it required posting
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stupot89
Member
Registered: 7th Jan 09
User status: Offline
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as ive said in previous posts i WANTED to go a collect it even if it was a 418 mile round trip
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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even though dhl dont carry glass its not just the glass bit thats fucked, they dropped it and bent other parts, imo its their fault
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corsa_godfather
Member
Registered: 6th May 03
Location: Greenock,Scotland
User status: Offline
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Looks as if its been through the wars.
And to be honest the wrapping doesnt look too bad imo what else could have been done that would have prevented that dent and broken glass??
A timber frame around the boot lol ?
Suggest you contact DHL and claim them for the value of the boot.
Obviously the delivery driver is going to say its not packed well etc because its him that will get his ass kicked
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stupot89
Member
Registered: 7th Jan 09
User status: Offline
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the edges of the tailgate were only protected buy a bed sheet and some bits of card board stuck to wot left of the window
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john_c20xe
Member
Registered: 10th Feb 08
Location: Eastbourne, EastSussex
User status: Offline
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did you sign for it?
if you did you have no right to claim,
you should of refused delivery or opeed it infront of the driver took pics and showed dhl. then you can claim
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Adam-D
Member
Registered: 11th May 02
Location: Cheshire
User status: Offline
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probablly not much consolation, are the hinge bits at the top ok?
if so, can you remove the spoiler "i dont need that" and cut the top half of the boot off, and ill have it for cost of postage plus say a fiver, ?
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Gems-R
Member
Registered: 9th Jan 09
User status: Offline
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This is an easy one, the seller needs to take ownership of the situation, at the end of the day he chose the packaging and he also chose which company to use to make delivery
a refund should be made immediately upon receipt of the evidence the parcel has been damaged and seller should place a claim with his chosen courier
unfortunately for seller a claim for compensation in this particular case will be denied as this item is in the prohibited item lists
so why send such a fragile item with a courier that will not accept any responsibility for it in such case as one described above
you can't pass the buck and ask the buyer to chase things up that's an outrageous request really
all the best in resolving the matter from here chaps!
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stupot89
Member
Registered: 7th Jan 09
User status: Offline
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quote:
Originally posted by Gems-R
This is an easy one, the seller needs to take ownership of the situation, at the end of the day he chose the packaging and he also chose which company to use to make delivery
a refund should be made immediately upon receipt of the evidence the parcel has been damaged and seller should place a claim with his chosen courier
unfortunately for seller a claim for compensation in this particular case will be denied as this item is in the prohibited item lists
so why send such a fragile item with a courier that will not accept any responsibility for it in such case as one described above
you can't pass the buck and ask the buyer to chase things up that's an outrageous request really
all the best in resolving the matter from here chaps!
finally someone who is on my side 
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Gems-R
Member
Registered: 9th Jan 09
User status: Offline
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quote:
Originally posted by stupot89
quote:
Originally posted by Gems-R
This is an easy one, the seller needs to take ownership of the situation, at the end of the day he chose the packaging and he also chose which company to use to make delivery
a refund should be made immediately upon receipt of the evidence the parcel has been damaged and seller should place a claim with his chosen courier
unfortunately for seller a claim for compensation in this particular case will be denied as this item is in the prohibited item lists
so why send such a fragile item with a courier that will not accept any responsibility for it in such case as one described above
you can't pass the buck and ask the buyer to chase things up that's an outrageous request really
all the best in resolving the matter from here chaps!
finally someone who is on my side
its not about sides at all mate its my opinion given on the evidence contained herein and probably a really good gudge of the situation given I probably have a closer relationship to dhl then anyone else on here!
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sparke
Member
Registered: 9th Nov 07
Location: halifax, (drives) LEH coupe, runs mcd vaux convers
User status: Offline
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has this been sorted???
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