Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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OMG I need to try this. I want out of mine!!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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...question is, would they be so gracious as to let me keep my number? I've had it for years and it's a good one 
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DragonV
Member
Registered: 12th Feb 08
Location: Medway
User status: Offline
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quote:
Originally posted by GaryF
My contract is good
Unlimited texts, 600 mins
No internet though
Free phone
£21.50  Orange
wtf, i have the same deal but i pay 35!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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WTF?! I just called them and they said charges are going down not up. Didn't I feel like a wally.
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a_j_mair
Member
Registered: 23rd Jan 04
Location: Scotland
User status: Offline
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i may try this but can i keep my number and take out a new contract and get an new phone?
dont want to look like loaf of bread
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Can anyone help me please? I need to see the actual official writing that says prices are going up. The woman on the phone was quite positive charges were going down. I don't get it.
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DragonV
Member
Registered: 12th Feb 08
Location: Medway
User status: Offline
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yeah, you ring up your old network and they give you a code, which you give to your new network and they swap it over. pain in the arse though, im doing it atm and where its transferring i cant recieve calls or texts!
[Edited on 05-08-2009 by DragonV]
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a_j_mair
Member
Registered: 23rd Jan 04
Location: Scotland
User status: Offline
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just read that full link, seems you can cancel and get pac code but have to give a months notice before they cancel
i just checked and i got a text from orange a week or 2 ago.
im going to look for new deals, may still try and stay with orange and just get a better deal though along with a new phone as my N85 is crap!!!
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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Loafofbrett
Heres a link to an emulator which shows the webpage in the texts people are getting.
It outlines the price increases.
Clicky
I just phoned up there.. Cancelled within 3 minutes and spoke to a nice guy called Peter.
Sent me out my PAC code in the post which allows me to take my number elsewhere.
>>>> Chris <<<<
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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Can someone post some decent deals at the moment?
If I can find a decent deal for £25 per month I will have it.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Cheers Chrissy. I think the main problem is I don't actually know how much I'm paying now (stupid I know, but I never exceed my minutes anyway) so when she said "no they're going down to 5p" or somethin like that I came to a sudden halt "eeerrrrrr" 
What EXACTLY did you say Chrissy?
[Edited on 05-08-2009 by loafofbrett]
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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Well see I got my text through..
The prices are going from 5p minimum call charge to 14.7p minimum.
Have a look at the bitterwallet link on the first page. In section 4.3 of oranges t+c's it states "You may also terminate your Contract if we vary its terms, resulting in an excessive increase in the Charges"
Nearly a 300% increase seems excessive to me and therefore, you're within your rights to cancel.
http://forums.moneysavingexpert.com/showthread.html?t=1825687
That thread has all you need to know tbh..
>>>> Chris <<<<
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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The simple fact is she said mine were going down, which would mean I have zero grounds for complaint.
I need a list of what I'm paying now and what I will be paying come September.
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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I've never heard that they're going down..
I'd maybe just phone again.
Some people have had to phone 3 times before they eventually got through to someone decent.
>>>> Chris <<<<
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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quote:
Originally posted by MarkM
Can someone post some decent deals at the moment?
If I can find a decent deal for £25 per month I will have it.
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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quote:
Originally posted by MarkM
quote:
Originally posted by MarkM
Can someone post some decent deals at the moment?
If I can find a decent deal for £25 per month I will have it.
You want us to go and search for mobile phone deals for you? 
>>>> Chris <<<<
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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quote:
Originally posted by Chrissy
quote:
Originally posted by MarkM
quote:
Originally posted by MarkM
Can someone post some decent deals at the moment?
If I can find a decent deal for £25 per month I will have it.
You want us to go and search for mobile phone deals for you?
In one word - yes. As far as I can see O2's minimum call charge is 19.7 pence per minute for calls outside allowancwe which is more than Orange.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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haha SUCCESS!
Just managed it. I think I was going wrong by just speaking to some customer services nerd. I asked to be put through to disconnections straight away and I spoke to a lovely chap called Ryan. He offered me more minutes to keep me, but I declined and cancelled. Code is in the post for the number transfer too which he said will arrive in 2 days 
Cheers for help all 
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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quote:
Originally posted by loafofbrett
haha SUCCESS!
Just managed it. I think I was going wrong by just speaking to some customer services nerd. I asked to be put through to disconnections straight away and I spoke to a lovely chap called Ryan. He offered me more minutes to keep me, but I declined and cancelled. Code is in the post for the number transfer too which he said will arrive in 2 days
Cheers for help all
Awesome! Glad you managed it chief.
Did you actually receive the text?
>>>> Chris <<<<
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Na
I just said to Ryan "Hi, I've been told my charges are going up and I'd just like to clarify a few things"
then he replied "oh, you've had the text?"
I just said "yeah" and that was that lol
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Chrissy
Premium Member
Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
User status: Offline
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Haha fantastic..
I tried that on my second phonecall a couple days ago but that guy had access to a database of numbers and a date as to when they received the text.
Told me I hadn't got it yet and I couldn't cancel
So yesterday when it came through I rejoiced
>>>> Chris <<<<
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Corsa_Quadz
Member
Registered: 24th Feb 08
Location:
User status: Offline
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I wish 3 would allow me to do this i hate being with them!
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richc
Member
Registered: 24th Mar 07
Location: Ilkeston
User status: Offline
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quote:
Originally posted by Kevxx
Tmobile are doing a sim only deal
i pay £20 per month, get unlimited texts to anyone, and 800 mins to anyone, unlimited net time! :
I need this. I pay £10 a month and get 300 mins and texts
Everymonth is about £50 quid
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Ellis
Member
Registered: 11th Sep 07
Location: Aberdeenshire
User status: Offline
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This is ace news, so when I can I cancel?
Now?
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M2RTY
Member
Registered: 25th May 01
User status: Offline
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i took out a contract on orange when the n97 came out but have not used it yet as my o2 contract has not ended yet and i need it to end before i port my number across
anyone know if i can cancel?
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