Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by deano87
O2 have always been spot on for me. And there passed 6pm.
Can only agree 
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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Likewise - CS have always been more than helpful as well as being English aka understandable.
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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If they're shit for anything it's losing all concepts of customer service or loyalty as soon as you mention the word iphone 
Four months ago when my phone broke then only phone I could upgrade to without paying off my contract was the iphone. But that meant a tariff change. Four months later when I'm due an upgrade in 10 days time - I've got to pay a termination fee to get an iphone
WTF
[Edited on 23-03-2010 by Matt H]
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by Matt H
If they're shit for anything it's losing all concepts of customer service or loyalty as soon as you mention the word iphone
Four months ago when my phone broke then only phone I could upgrade to without paying off my contract was the iphone. But that meant a tariff change. Four months later when I'm due an upgrade in 10 days time - I've got to pay a termination fee to get an iphone
WTF
[Edited on 23-03-2010 by Matt H]
from what I have been told they don't own the iPhone contracts as such. Apple hold them to tarrifs hence they canno do any deals or cheapies for existing customers. Their hands are tied with apple.
(for the purposes of andrew quoting me and calling it billocks again - this is what the o2 operator said when I tried to blag freebies from them)
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mart08uk
Member
Registered: 10th Jan 08
Location: N/A
User status: Offline
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Off topic, Jenko i keep seeing you driving about in your green fiesta and keep peeping like crazy but you take no notice  music too loud!?
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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O2 have been shit for me, had my phone stolen on a drunkeen night out, didnt blcok until next day in that time they had run up A HUGE BILL abroad.
So i xplained situation and that was my fault for not blocking staright away, but also explained im not working so can;t afford to pay back all at once, and would pay is slower, which I was, got it down to about £60, which I then called up to pay.
I caled them and was told it had been moved to a debt ageny and only they could take money, and got threateing letters, I apid instantly (seeing as was going to anyway) and had to wait 10 more days to have my phone connected!
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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I havnt had a signal at my gf's house for 3 years, im on o2
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IvIarkgraham
Premium Member
Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline
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quote:
Originally posted by am4nf
I havnt had a signal at my gf's house for 3 years, im on o2
easy solution there!
get a new girlfriend
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mart08uk
Member
Registered: 10th Jan 08
Location: N/A
User status: Offline
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^Haha
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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quote:
Originally posted by Andrew
quote:
Originally posted by Gaz
quote:
Originally posted by Jonny Ingham
You'd think with straight up payment it'd be re-activated straight away.. can see where you're coming from.
This is why I'm on Pay&Go.
nah, they have to run it through an activation style process again and it wont be on their top priority list as he forget to pay them. Would be funny if he called and they said they forgot to re-activate the sim for him because they were busy 
<\Evil thoughts>
That's bollocks. It all done by an automated system which if O2 wanted could have the process completed within seconds. My thoughts are that they don't do this as the longer your phone is off, the less inclusive minutes you will use - also freeing up some other resources on their network. Another reason is that they will have your funds in there account longer making them more intrest.
Its not their fault you dont pay, they have to use resources trying to chase your for payment so why should they spend more money on resources doing you a favour and switiching it back on instantly
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by IvIarkgraham
quote:
Originally posted by am4nf
I havnt had a signal at my gf's house for 3 years, im on o2
easy solution there!
get a new girlfriend
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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Ive been hopeing o2 improve their coverage but it looks like im gona have to change network 
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stu_c
Member
Registered: 11th Dec 07
Location: Westleigh, Greater Manchester
User status: Offline
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quote:
Originally posted by am4nf
Ive been hopeing o2 improve their coverage but it looks like im gona have to change network
o2 have recently joined onto vodafones network and now share all the cellsites worldwide so they are upgrading cellsites to cope with the 2 networks at once
i only know this cos i work for them
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am4nf
Member
Registered: 27th Jul 08
Location: South Ayrshire Drives: Corsa Sport
User status: Offline
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vodafone works up here, they need to get a fucking shift on
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