BYRON
Member
Registered: 1st Jun 04
User status: Offline
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Whitter - who is your employer? More importantly, who is the lease company?
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Archie
Organiser: Scotland
Premium Member
Registered: 18th Dec 07
Location: South Ayrshire
User status: Offline
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quote:
Originally posted by smcGSI16V
This is the reason I don't go to places like ats, kwik fit, national tyres etc etc and take my cars to a place that have decent technicans that arent all dicks and don't care.
You should try replacing a set of 18" runflats using a raggedy old tyre machine the company wont replace before generalising employees like that.
I'm a time served mechanic and ended up working in one of the aforementioned places, i dont particularly like my job, or the fact my careers resulted in me working there, but beggers cant always be choosers.
Edit - The way my rota works allows me to still work part time in a job i do enjoy but isnt busy enough to secure a full time position in working alongside my dad as a motorcycle technician.
[Edited on 11-02-2012 by Archie]
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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my local part worn lad did four tyres on my freshly painted cupra wheels.. sctratched one, he gave me that tyre free and repainted the wheel himself to a high standard
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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quote:
Originally posted by Ben J
My local place I've used for years and they are top notch. They've had really low profile stuff for the VXR and Audi and never damaged a wheel. Nice guys too. It's luck of the draw though with finding a place. I avoid chain places like Kwikshit, ATS because the individual places rely more on repeat business so care more.
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GteRedtop
Member
Registered: 13th Jun 07
Location: Your mother's Otter's pocket
User status: Offline
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Kwikshit? lol they just dont get old. You must work on market stall or somthing? Imo the 4th and 5th picture down in the pictures look like the wheel-wheels have been curbed and not caused by a tyre machine as its more of chunk missing out the paint rather than a scrape or a scratch by a tyre machine. Now it is in the area managers hands im sure you will be dealt with alot better and more efficiently than you would with the store manager. I must say if those are the wheels i think they are they will be 17 or 18'' runflat's and they are an asshole to fit in the wrong hands.
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Dan295
Member
Registered: 9th Oct 06
Location: London
User status: Offline
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ATS have shitty old equipment, i imagine if you look inside the wheel were it grips the alloy it will be even worse. theres no excuse these days especially with new equipment. ive seen garages with proper guards which makes it physically impossible to scratch the wheels, its their own fault for not updating their equipment imo and they are liable for the consequences
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by BYRON
Whitter - who is your employer? More importantly, who is the lease company?
Hitachi capital mate
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by GteRedtop
Kwikshit? lol they just dont get old. You must work on market stall or somthing? Imo the 4th and 5th picture down in the pictures look like the wheel-wheels have been curbed and not caused by a tyre machine as its more of chunk missing out the paint rather than a scrape or a scratch by a tyre machine. Now it is in the area managers hands im sure you will be dealt with alot better and more efficiently than you would with the store manager. I must say if those are the wheels i think they are they will be 17 or 18'' runflat's and they are an asshole to fit in the wrong hands.
Can guarantee you mate they weren't curbed before hand. We will see what happens
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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just seen a pretty strong communication sent to ATS so will see how they reply
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Hope it gets sorted for you. It bugged the hell out of me all the time I had the damaged wheels, reality is probably only you take any notice that the damage is there but still annoying!
[Edited on 13-02-2012 by mwg]
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by mwg
Hope it gets sorted for you. It bugged the hell out of me all the time I had the damaged wheels, reality is probably only you take any notice that the damage is there but still annoying!
[Edited on 13-02-2012 by mwg]
exactly this - everyone else is saying they can hardly tell or i wouldn't even bother.
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Ben J
Member
Registered: 31st Jan 05
Location: Cheshire
User status: Offline
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quote:
Originally posted by whitter45
just seen a pretty strong communication sent to ATS so will see how they reply
They'll shit themselves and get wheels sorted for you. No way are they going to risk a big contract!
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by Ben J
quote:
Originally posted by whitter45
just seen a pretty strong communication sent to ATS so will see how they reply
They'll shit themselves and get wheels sorted for you. No way are they going to risk a big contract!
"We do a huge amount of business with ATS and our maintenance team take
feedback relating to poor service very seriously.
I'll keep you posted but please be assured that we wont leave your
wheels in their current condition and I will make sure this is resolved
to your satisfaction. "
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Liam-Wilko
Member
Registered: 6th Mar 08
Location: Sunderland, Tyne and Wear
User status: Offline
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so have your wheels been sorted out to your satisfaction
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by liam-corsa-1400
so have your wheels been sorted out to your satisfaction
nope not yet - I assume no action will be taken until a decision has been made as to whether ATS are liable
Either way I expect to have alloys as they were previously at some point in the future
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Liam-Wilko
Member
Registered: 6th Mar 08
Location: Sunderland, Tyne and Wear
User status: Offline
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fingers corssed for ya mate
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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well bit of an update
After many calls and arguments over the phone with my lease company we are still in a position of ATS denying the damage
However my lease compnay are now repairing the wheels and chasing the claim with legal
They have agreed to fix them at their cost as this will be a lengthy process
So overall I am happy but the ATS attitude stinks to the highest order
And lesson learnt will be photos before next tyre replacement
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
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We had an insignia in ATS the other week, young lad drove on lift, left drivers door open, went to passenger side and decided it needed pushed forward! Big gauge along drivers door, tried to deny it "was there when you came" he didn't realise the whole waiting room watched it happen!
Happened to me on TT all four wheels done, wasn't at ATS they also denied it but went 50/50 on repair or money off next set of tyres!
April '06' Corsasport Feature Car  | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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cars gone in today so should be back with nice shiny wheels lol
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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BMW/Mini damaged my rear wheel yesterday   That's 3 different times at 3 different garages I've had my alloys damaged on 3 different cars!
Incompetence, not doing their job properly. At least with it being Mini if the dealer denies it I can take the complaint to Mini UK
[Edited on 22-03-2012 by mwg]
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Matt L
Member
Registered: 17th Apr 06
User status: Offline
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ats took a chunk out of one of my alloys but didnt realised until a few weeks after i went to them so never bothered to go back 
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VegasPhil
Premium Member
Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Offline
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I got some fat fuck at kwik-fit left the most atrocious smelly fart in my car.
Corsa 2.0 16v Vegas - Sold
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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Kwik Fit fitted 4 tyres on my BBS's without marking them, considering I'd bought the car an hour before they knew to be careful, couldnt fault them
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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It's a never ending story. Still not got the at back. They can't match the colour so I may end up getting 4 wheels redone now
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whitter45
Member
Registered: 15th Nov 02
Location: Norton
User status: Offline
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quote:
Originally posted by mwg
BMW/Mini damaged my rear wheel yesterday That's 3 different times at 3 different garages I've had my alloys damaged on 3 different cars!
Incompetence, not doing their job properly. At least with it being Mini if the dealer denies it I can take the complaint to Mini UK
[Edited on 22-03-2012 by mwg]
Are they refurbing the wheel for you
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