Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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what is your problem? i had an issue and decided to shop elsewhere. i'm happy to pay a premium to get decent service.
if you like shopping in aldi, then go for it, but you won't catch me in there again.
also, i understand about till speeds, and can relate it to my job, as i work on a production line.
BUT, then 1 difference is that if theres an issue, i'll stop the line as quality is 2nd in priority after safety. quality doesn't seem to integrate into the aldi way of thinking.
[Edited on 19-05-2013 by Ben G]
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RichR
Premium Member
Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
User status: Offline
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I couldn't give a flying fuck where you shop Ben, that's the great thing about freedom of choice but one bad experience barely counts towards damning a whole company. I know for a fact quality of service at Aldi is at the height of the agenda along with efficiency. They use secret shoppers in every store several times a week; If the shopper isn't greeted with specific 'hello', 'how are you today?' And 'goodbye/have a pleasant day', then there are quite serious repercussions-obviously you can catch a new starter or someone in a strop but its dealt with quite harshly. Furthermore, you stopping a production line because of failure or quality of a part isn't really the same; you're producing the product-in a supermarket's case, they're selling a product which will have already been through quality checks; they're no going to stop a queue in the same way as you might stop a production line so that's a bit of a silly sentiment.
I couldn't really care less about where you shop but you seem to have a misguided view of these matters which I'm happy to correct...
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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can you send a secret shopper into the grays, essex Aldi please as i can assure you out of the 20 times (approx) i shopped there, not once did i receive a greeting/goodbye anything like you've described.
a few times, maybe you can forgive them for having a bad day, but everytime i had to actually say hello to them to receive one back, so i don't believe in the slightest that there are 'serious repercussions'.
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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So you had 1 bad experience after shopping in Aldi about 20 times previous, so have decided not to go back.
When she broke your eggs, did you just ignore it at the time, then go home and start waving your arms shouting like a mad man infront of no1.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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i told her, and went and got some more myself.
why is that so hard to understand?
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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Oh right, so in the end, no harm done and you left with some un-broken eggs.
Not sure why that would stop you going back, especially if you had shopped there 20 times previous with no problems.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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aisles are too small also, approx 2/3rd's the size of other supermarkets. not sure how your particular one is, as i've been in one in glasgow city centre and it was fine.
obviously this isn't a problem if it's empty, but at busy time's its difficult to navigate around the shop.
only 3 checkouts also.
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Corsa_Sport21
Member
Registered: 13th Apr 08
Location: Leven, Fife. Drives : 205 GTi
User status: Offline
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I don't venture into Aldi much, normally Lidl as its much closer and only go in for specific things.
That shop is a nightmare, has about 6 checkouts, but only 1 is open. They will open another if there's a que with about 10 folk in it. Normally in the que for longer than what it takes to collect a trolley full of stuff. Then when you get to the checkout you need to fire your shopping in the trolley then pack it over on the bench. Dosn't bother me enough to not go though.
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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I can just imagine Ben getting angry in Aldi
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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wow thread derailed like Potters bar
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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I just wanted to spread the word about the cheap stereo :-(
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JordyCarter
Member
Registered: 14th Mar 10
User status: Offline
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My dad uses aldi for computers etc. Always scared though that there shite HU's after my cheapo ebay broke before
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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quote:
Originally posted by willay
wow thread derailed like Potters bar
 Hell of a thread
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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quote:
Originally posted by Ben G
can you send a secret shopper into the grays, essex Aldi please as i can assure you out of the 20 times (approx) i shopped there, not once did i receive a greeting/goodbye anything like you've described.
a few times, maybe you can forgive them for having a bad day, but everytime i had to actually say hello to them to receive one back, so i don't believe in the slightest that there are 'serious repercussions'.
Ben for someone who talking to people on the phone is a scary event i cant belive the staffs random ability to make trivial converstation was a show stopper for you 
[Edited on 20-05-2013 by jr]
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Hammer
Member
Registered: 11th Feb 04
User status: Offline
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Fucking hell, I never knew Aldi meant so much to people
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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I got a ratchet and bungee pack from Aldi the other day
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WukaChop
Member
Registered: 9th Apr 13
Location: Birmingham
User status: Offline
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quote:
Originally posted by Hammer
Fucking hell, I never knew Aldi meant so much to people
I don't think I've ever seen anyone have an argument over Aldi
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by jr
quote:
Originally posted by Ben G
can you send a secret shopper into the grays, essex Aldi please as i can assure you out of the 20 times (approx) i shopped there, not once did i receive a greeting/goodbye anything like you've described.
a few times, maybe you can forgive them for having a bad day, but everytime i had to actually say hello to them to receive one back, so i don't believe in the slightest that there are 'serious repercussions'.
Ben for someone who talking to people on the phone is a scary event i cant belive the staffs random ability to make trivial converstation was a show stopper for you
[Edited on 20-05-2013 by jr]
The fuck are you on about?
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spencer88
Member
Registered: 6th Oct 08
Location: cornwall
User status: Offline
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Went to Aldi for the first time yesterday.
Got the same small shop I do in Morrisons, about £15 worth, for £11.
All bar one item was the same brand.
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