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Author Now me and the mad scientist gotta rip apart the block - new engine being bolted together for refitt
Colin
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Registered: 4th Apr 02
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6th Jun 12 at 18:42   View User's Profile U2U Member Reply With Quote

Bit unbelievable 9 weeks on theres still no resolve over the bill.

Hope the guys got a tasty courtesy car, RS6 or something!?
Chris x
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Registered: 11th Sep 08
Location: Bexhill
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8th Jul 12 at 23:35   View User's Profile U2U Member Reply With Quote

Updates?
Sunz
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Registered: 12th Jan 07
Location: SE England
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9th Jul 12 at 00:08   View User's Profile U2U Member Reply With Quote

Love how clean the workshop is, looks very German, professional, Audi and then !

Plastic storage crates with £20,000 engines on them.

[Edited on 09-07-2012 by Sunz]
Darrell16v
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Registered: 5th Feb 11
Location: Newry_Northern Ireland
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9th Jul 12 at 01:27   View User's Profile U2U Member Reply With Quote

You could make yourself a nice coffee table out of the old engine lol
baza31
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Registered: 19th Apr 03
Location: yorkshire
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9th Jul 12 at 07:51   View User's Profile U2U Member Reply With Quote

Surely the engine could be relined ? Put it this way if it was my r8 I would be trying everything under moon to do it cheaper than 15k . At least the blokes got a nice new engine for 5k or whatever tho. Good read
Vauxdan88
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Registered: 13th Feb 11
Location: Weymouth Dorset
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10th Aug 12 at 15:44   View User's Profile U2U Member Reply With Quote

What happened with this in the end mate? Just read it all and it's an interesting thread,be good to know what happened in the end,did audi fork out?
Mattb
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Registered: 2nd Feb 03
Location: Under your sisters bed
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10th Aug 12 at 18:08   View User's Profile U2U Member Reply With Quote

its gone back to the customer now, i finished it off over a month ago. i have pics on my phone somewhere

It was quite a funny outcome in the end. Customer clocked his car finished and valeted in the rear carpark and confronted my manager - he consequently shat himself close to begged the customer to pay. I think (as far as im aware) the customer agreed to pay £1500 towards the repair, Audi contributed 70% and our center fronted the difference - knew it would happed like that
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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10th Aug 12 at 18:21   View Garage View User's Profile U2U Member Reply With Quote

Confronted him with what?
Ben G
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Registered: 12th Jan 07
Location: Essex
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10th Aug 12 at 20:29   View User's Profile U2U Member Reply With Quote

his cock
Gaz
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Registered: 24th Aug 03
Location: Widnes, Cheshire
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11th Aug 12 at 16:00   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Steve
Confronted him with what?


With why his car was all built up and looking ready to go most probably.
stan_the_man
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Registered: 14th Feb 07
Location: Perth, Western Australia
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11th Aug 12 at 18:08   View User's Profile U2U Member Reply With Quote

I dont get this?

The car is 5 years old and two years out of its warranty if im not mistaken.

If its gone bang out of warranty, its down to the customer IMO.

He was lucky to get anything paid for!
Ben G
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Registered: 12th Jan 07
Location: Essex
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11th Aug 12 at 18:35   View User's Profile U2U Member Reply With Quote

usually if they've been loyal customers, the manufacturer will contribute/pay for the cost of repair as a gesture of goodwill.

if the guy buys another brand new r8 from them, then what's 5-10k if they make 50k or so profit?

also, he'll tell his family/friends about it and they may be inclined to buy an audi too.

Ian W
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Registered: 8th Nov 03
Location: Wirral, Merseyside
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11th Aug 12 at 18:43   View User's Profile U2U Member Reply With Quote

Yeah, Audi seem pretty good when it comes to good will gestures if the car has always been looked after by main dealers.

Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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11th Aug 12 at 19:04   View Garage View User's Profile U2U Member Reply With Quote

Bet if he was a loyal customer that had bought a load of bottom of the range a3 diesels then he wouldn't have anything paid for
Mattb
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Registered: 2nd Feb 03
Location: Under your sisters bed
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11th Aug 12 at 21:20   View User's Profile U2U Member Reply With Quote

He is (/was) a loyal customer - the car was brought from us brand new, and maintained with us also.....

The goodwill thing is supposed to be like an unspoken 5 year warranty - with a get out clause to work round block exemption. Had the R8 been under 5 years old he wouldnt have had to pay a penny
RichR
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Registered: 17th Oct 01
Location: Waterhouses, Staffordshire
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11th Aug 12 at 21:26   View Garage View User's Profile U2U Member Reply With Quote

Does the sales of goods act not have a clause about a reasonable life expectancy of a product as well? I can't remember the terminology
IvIarkgraham
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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
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11th Aug 12 at 21:30   View Garage View User's Profile U2U Member Reply With Quote

did he tell your place to go ahead with the repair?

if he didnt he should have just walked in and took his car away
Ian
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Registered: 28th Aug 99
Location: Liverpool
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11th Aug 12 at 21:32   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by LiVe LeE
Does the sales of goods act not have a clause about a reasonable life expectancy of a product as well? I can't remember the terminology


Yes but there's no specific time markers so you can't rely on it for deadlines.
3CorsaMeal
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Registered: 11th Apr 02
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11th Aug 12 at 21:34   View User's Profile U2U Member Reply With Quote

Audi quoted £1200 to do my dads flywheel on his A3.

Its 6yrs old and out of warrenty. As a goodwill gesture they charged £500 instead. Its still a rip off really. When you have an audi workshop with all the tools and any part on tap.

And my dad thinks he has had audi over
AndyKent
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Registered: 3rd Sep 05
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11th Aug 12 at 21:35   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by 3CorsaMeal
Audi quoted £1200 to do my dads flywheel on his A3.

Its 6yrs old and out of warrenty. As a goodwill gesture they charged £500 instead. Its still a rip off really. When you have an audi workshop with all the tools and any part on tap.

And my dad thinks he has had audi over


You could say the same about tesco charging you for bread since they already have it in the store. Doesn't make it particularly true though.
RichR
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Registered: 17th Oct 01
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11th Aug 12 at 21:36   View Garage View User's Profile U2U Member Reply With Quote

Surely it would be reasonable to expect a German built engine, marketed on build quality, to last longer than 5 years?
CORSA NUT
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Registered: 3rd Aug 01
Location: Wirral
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11th Aug 12 at 21:43   View User's Profile U2U Member Reply With Quote

Great thread man thanks for posting
Dave
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Registered: 26th Feb 01
Location: Lancs
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11th Aug 12 at 22:05   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by LiVe LeE
Surely it would be reasonable to expect a German built engine, marketed on build quality, to last longer than 5 years?


Yes, hence why Audi stumped up a fair proportion of the bill.
Ian
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Registered: 28th Aug 99
Location: Liverpool
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11th Aug 12 at 22:10   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by LiVe LeE
Surely it would be reasonable to expect a German built engine, marketed on build quality, to last longer than 5 years?


Probably - which is why they have covered it in this case, cheaper to fix the car than carry on messing.
Nath
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Registered: 3rd Apr 02
Location: MK
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12th Aug 12 at 13:02   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Steve
Bet if he was a loyal customer that had bought a load of bottom of the range a3 diesels then he wouldn't have anything paid for



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