eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
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my wife used to have a smart car, it needed servicing and mot'ing so she booked it in at smart in manchester, they serviced it (£155 ) then rung her and said it needed £800 of work before they even mot'd it, luckily i got home from work after she put the phone down and rung them straight back and said i was comin to pick it up right now.
booked it into a local garage,sailed through the mot with one advisory on a tyre.
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
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the way they do it, they'll take the brakes apart, THEN order the bits, then it'll be 45 mins for the bits to come from their parts dept  , then they'll have a drink, then clean up the hubs, then put it back together.
thats the way we used to do it anyway, discs and pads is a 30 minute job at the most, but you get charged for 1-1.5 hours.
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JadeM
Premium Member
Registered: 9th Feb 06
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If I went to my local place I got for mot's & the like & ask for a supply & fit for front pads he will charge me cost + 10-20 mark up%, 1hrs labour + VAT.
It would be no where near £225!!!
He's running a business aswell just not ripping people off!!
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John
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Registered: 30th Jun 03
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But then you are not taking it to an official vauxhall garage.
Whether official garages do a better job is another matter entirely and i'm not disputing that but you are paying for the specialists to do a job.
I'm sure there is a situation that everybody in here has paid over the odds to have something done and not complained about the markup.
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Carl
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Registered: 9th May 04
Location: Jimmy Bennett's la la land.
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They are trying to pull Rachel's pants down, I'd pull Rachel's pants down too.  
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ed
Member
Registered: 10th Sep 03
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I like the way you call them official garages. They are franchises. They have the uniforms and the posters. The sell the cars, but at the end of the day, most places have a Unipart parts desk and the mechanics are no betted than what you would find at a non dealer garage.
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Carl
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Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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quote:
Originally posted by John
But then you are not taking it to an official vauxhall garage.
Whether official garages do a better job is another matter entirely and i'm not disputing that but you are paying for the specialists to do a job.
I'm sure there is a situation that everybody in here has paid over the odds to have something done and not complained about the markup.
i see your point but the mian point is they are taking the piss, ripping people off who don't know any different becuase alot of people assume that they will do a better job. British gas are the same, they have high prices and the majority of their customers are old poeple who thing that British gas are still "THE" gas board. 
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by John
But then you are not taking it to an official vauxhall garage.
Whether official garages do a better job is another matter entirely and i'm not disputing that but you are paying for the specialists to do a job.
I'm sure there is a situation that everybody in here has paid over the odds to have something done and not complained about the markup.
Its the same parts being fitted the same way by someone just as skilled!!!! 
I dont mind paying to go to a fancy resturant once in a while....but you get more of an experience for your money than you do walking into the chippy.
imo VX offer exactly the same service as a back street garage & should charge more or less the same!!!
[Edited on 18-09-2006 by JadeM]
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JadeM
Premium Member
Registered: 9th Feb 06
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If you go to harry ramsdens you'd expect to pay a bit more than the local chipper....but certainly not double!!!!!!!
Mmmm im hungry now 
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John
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Registered: 30th Jun 03
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They are official garages as far as anybody who pays the prices they charge is concerned.
They also give a vauxhall stamp which a lot of people look for when buying.
At the end of the day they are a business.
If you can't do the job yourself and have to take it there tough luck.
I'll await jr giving you the real reasons it costs so much.
Vaux garages do not offer the same service.
They have the uniforms and badges which commands a higher premium.
The same as for any other service.
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JadeM
Premium Member
Registered: 9th Feb 06
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:bullshit: Thats like badge snobbery
Its a garage same as any other garage!!!
You only get a stamp on the service, which means alot to some folk but isnt worth its salt in real terms.
If im getting brake pads & cant be bothered fitting myself i'll go to the closest independant & agree a price!!
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John
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Registered: 30th Jun 03
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I'll go to vauxh and get them at just over cost fitted by the mechanics for free but that isn't the point.
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jr
Member
Registered: 20th May 02
Location: Kent
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John i will when i get back
Your more right than wrong
will lest them later, ollies had a bad expiriance, there are good and bad business all over the world, ollies found and bad one thats all
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JadeM
Premium Member
Registered: 9th Feb 06
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quote:
Originally posted by John
I'll go to vauxh and get them at just over cost fitted by the mechanics for free but that isn't the point.
But if that wasnt an option would you pay £225 for a job thats worth £125 down the road
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John
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Registered: 30th Jun 03
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No but i'm capable of doing the job myself.
If i was a single mum or old woman for instance though i'd go to the vaux garage because i'd trust them more than the garage down the road and be unable to do the job myself.
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by John
No but i'm capable of doing the job myself.
If i was a single mum or old woman for instance though i'd go to the vaux garage because i'd trust them more than the garage down the road and be unable to do the job myself.
So in that your agreeing that they pray on single mums, old woman & people that generally dont have a clue, thus ripping them off
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jr
Member
Registered: 20th May 02
Location: Kent
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Right phase one of my essay
Delears Sign a agrement which they HAVE to agree with, if not they cant be franchises, they get checked evrey year to make sure these standards dont drop, and if they do, they loose the frachise, ive seen theis happen a few times
when singing this agrement, the operation dealer agree to certain things, Liek having to buy a tool list, now with VAG, yoru looking ay £30'000 to have these bits, again you MUST buy them, otherwise you cant be a francise
also another of the many agreements you sign, is to "automatic issue" parts
this is when Vauxhall send you parts(whatever they want) where you dont have a say wether you want them or not, again, part of the agreement, now las time we had something like this we were sent £6000 worth of bodykits that we never sold, and where never likely to sell
Now if you imagine 6k from each dealer into vaux bank account, imagine the intrest they make on all the money, from not doing anything bar telling you you must have them
now you might start to imagine why some costs are really high, like laubor, and in most cases its not the dearlers fault
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John
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Registered: 30th Jun 03
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Again, not my point.
As far as i'm concerned i've put my point across in previous posts.
It is a business, with vauxhall badges and uniforms.
Any piece of equipment you have will almost always cost more to be looked at when you take it to somebody who sports the brand badge.
This is exactly the case here and as far as i'm aware a significant enough number of people to keep the business running trust this more than they trust the local backstreet garage/service center etc.
As long as people continue to pay the prices my point is valid.
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jr
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Registered: 20th May 02
Location: Kent
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also in VAG, and espcially Audi, all the techs are licensed, now this means 99% of the time that there 100% qualified to work on your car and have been on weeks of courses to prove this, not something your likely to get from the garage down the road
Also the tools and equipment there using is made for the car, mush like a vag 5052, which costs £10'000 it does hundreads more things and will help solve 100's more problems than a local garage with there £500 snap on fault code reader, and willl eanable the tech to do a far better job with the correct equipment, and if faults are difficult to locate etc, then you be safe in the knowledge your dealer has the back up and knowledge of the manufacturer to help if needed, but you get what you pay for i suppose
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JadeM
Premium Member
Registered: 9th Feb 06
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Oh please...you guys are far too much company men. None of that excuses the prices thats charged or the imaginary repairs that seem to need carried out at these places!!!
JR...plenty companies merchandise if vaux cant shift £6k worth of bodykits why should it be passed through the ordinary customer???
Proven point....YOU wouldnt pay for work on your car at one of these places.
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JadeM
Premium Member
Registered: 9th Feb 06
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The sooner a reg. body comes in to monitor garages franchise & indepandant they can charge what they want.
Sooner somethings done the better!!!
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jr
Member
Registered: 20th May 02
Location: Kent
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colin, im not making excuses, just saying what the boundrys that the dealers work in  ,
it doesnt bother me to much where people have the work done etc, and im not saying that the laubour rates are worth it etc
just annoys me when people have a go at the industry in genral when a lot isnt out fault
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JadeM
Premium Member
Registered: 9th Feb 06
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Yes all thats fine but what specialist tools / training is required to fit a set of pads
I dont get why people stick up for their work so much...you know their at it more than we do!!
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John
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Registered: 30th Jun 03
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I don't work anywhere like that.
I just know most if not everybody in here would pay more to get something they own or want dealt with to take it to somewhere who has the badge.
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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colin  all im trying to get across is the dealer make no money, the manufacture gets most of it, any dealer that actully runs at a profit is a rare one
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