XSIHardy
Member
Registered: 5th Feb 08
User status: Offline
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tht invoice tbh aint a bad idea mate.
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jezza
Member
Registered: 19th May 07
User status: Offline
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A month is much too long. 1-2 weeks max.
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coldanconversions
Member
Registered: 26th Mar 08
Location: West Yorkshire
User status: Offline
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I know a month is more than enough, thats why I said it really... I figured that in a month if we haven't got them then there really is no excuse to still have all our money, with only half arsed updates that are supposed to satisfy us we're not getting fucked over.
Anybody wants to call it quits it sooner thats fair enough, really don't blame you, but I'm saying 10th Nov, so Dave's got enough time to turn this thing around.
Between Chris Astley and V Sport i'm fucking fed up with Vaux specialists customer service. 
*climbs down off soap box* 
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DannyB
Premium Member
Registered: 6th Feb 08
User status: Offline
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Are you guys mad?Take Ian's advice, you have rights. If he is ignoring you then take it further, simple as. If this was me I would be on the phone to trading standards right away.
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M11KY
Member
Registered: 5th Feb 08
Location: Boston Lincolnshire
User status: Offline
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Right dave you said
"Quick update, Lights are in the UK and we will have them shortly. Have had an issue with the company that was formely DEPO UK. Since we ordered them the company went into luiquidation and until all legal matters are resolved the administrators will not release stock.
I have spoke with the admninistrators and DEPO Taiwan (which isnt easy!) and both have confirmed that the stock is our property and will be released shortly. Sorry for the inconvenience of the wait, we have no control over it and are in the same situation as all of the people that are waiting for their lights.
We used to order them through a company that traded as DEPO uk. They were closing up and DEPO wanted new distributors. We were offered the remaining UK stock of the dark headlights which we agreed to take but before they were dispatched the company closed. The administrators which took over finalise the companies stock and finances would not send us the stock until DEPO Taiwan agreed that we could have them, thats when the fun started..... I had to prove that they were paid for, Administrators had to prove the company that was formely DEPO uk had paid DEPO Taiwan for the stock.
But following various 2.30 am phonecalls we have the matter resolved.
Good news, stock is arriving with us within 14 days"
THAT WAS POSTED ON THE 26TH SEPTEMBER 2008-10:32 AM
SOOOO..... THAT WAS 15 DAYS AGO! HAVE YOU RECEIVED THE LIGHTS YET? WE NEED UP DATES ITS BEEN NEAR ENOUGH 6 MONTHS! WHATS HAPPENING YOUR LEAVING US SAT IN THE DARK
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M11KY
Member
Registered: 5th Feb 08
Location: Boston Lincolnshire
User status: Offline
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UP DATES!!!!!!!!
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kaila
Member
Registered: 26th Jul 04
Location: Slough, Berkshire
User status: Offline
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think by the 10th nov is enough time... if not im going to be taking action.. as 5 months is to long to wait to get lights as its been that long we ave all been waiting
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K 5ive
Member
Registered: 30th Jan 07
Location: Spain
User status: Offline
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quote:
Originally posted by kaila
think by the 10th nov is enough time... if not im going to be taking action.. as 5 months is to long to wait to get lights as its been that long we ave all been waiting
I agree totally with what has been said in the previous posts.
Where are our bloody lights? 
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Dobbaz
Member
Registered: 30th Apr 08
Location: Heckmondwike, West Yorks
User status: Offline
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quote:
Originally posted by coldanconversions
I'm part of this fucking shambles called a group buy, so here's my 2p's worth.
I think we all should give Dave 1 month from today to either get us our sodding lights, or get us some proof that he has any lights coming (scan of an invoice, anything). Otherwise we should all call it quits and group buy over, money back time.
So that's me, enough is enough... By 10th November, lights, satisfied we have lights and they're imminent, or money back.
... What a complete fuck up this has been!
Col.
I agree, 10th November n thats it, gettin too pissed off now with waiting
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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10th November is enough time?
You lot are right walkovers.
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av it
Member
Registered: 4th Mar 08
User status: Offline
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go down there in person as a group
and get a group refund nevermind group buy
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Behr
Member
Registered: 5th Feb 07
Location: Hemel Hempstead
User status: Offline
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10th November is a bit too long considering.... im not gunna slate the guy because i dont know the full circumstances but you know we have pretty much no idea whats going on now which takes the piss, i would at least expect an update maybe once a week... but hey ...
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Can I also remind people once again that I don't intend getting involved while you all have the rights and the ability to sort it yourselves.
If you intend to cancel, this must be done on durable medium, ie. letter, email or fax. A phone call is not sufficient notification and neither, for that matter, is moaning on the internet.
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Luke
Member
Registered: 9th Dec 05
Location: Oxford Drives:Corsa B C20LET
User status: Offline
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Right then. Basically if you want a re-fund you have to write a letter to v-sport. Dave a will not re-fund you over the phone because i've tried to do this today. I wish my post will not get deleted because its usefull infomation for the group buy members. Dave a also said over the phone that he still has not updates on the Depo's. I will advise EVERYONE to get their money back & also trading standards are involved in the matter. People who paid over the phone via debit card will not be able to get a re-fund from you're bank because you only have a time period of 120 days to cancel a transaction which is obviously over now.
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coldanconversions
Member
Registered: 26th Mar 08
Location: West Yorkshire
User status: Offline
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Right people, as has been previously said, it's gotta be time to start protecting our rights as customers...I'm still being totally open to being proved wrong and that's why I'm still saying the 10th November.
But, I'd advise everyone to write a letter like the one I've done today and send it via registered post. If it comes to a worst case scenario, you'll have to prove that you have at least tried to give notice, or previously tried to get your money back.
...and I've just noticed MS word has made 'were' into 'we're'....Bugger, be reet!
[Edited on 13-10-2008 by coldanconversions]
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djedstar
Member
Registered: 22nd Jan 07
Location: Keighley, West Yorkshire
User status: Offline
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nice letter i might have to write one
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Pete_vxl
Member
Registered: 24th Nov 06
Location: Lochgelly, Fife
User status: Offline
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copy + paste
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DaveB
Member
Registered: 29th Dec 00
Location: Huddersfield
User status: Offline
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lol, so 1 months MORE grace, then ANOTHER 30days to refund you? Nice.
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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you can give them 7days to give you a refund.
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scottmmw
Member
Registered: 9th Aug 05
Location: Brotton, Cleveland
User status: Offline
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i thought that was sellers not buyers?
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Doldy
Member
Registered: 13th Mar 08
Location: Norwich
User status: Offline
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Im not involved in the group buy but i cant stand seeing this anymore, but im glad somebody has their head screwed on with the letter above. Still i think it should be a little more harsh and like dan lewis above said. 7 days to refund. It only takes them 2mins to process a refund.
Good luck to all, And dave hasnt been online since the 3rd
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Cossie
Member
Registered: 17th May 02
User status: Offline
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I am not involved directly in the group buy but I have send money to dave a for some stainless steel Valves and springs a month ago I know that valves have to be produced for my size but over a month they should be ready and fittied as i am stuck with my engine works ! I just send him an email maybe he updates me what is happining atleast !!!
[Edited on 15-10-2008 by Cossie]
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Iain M
Member
Registered: 18th Aug 05
Location: Wigan - Drives 272bhp corsa ZLET
User status: Offline
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I am not invloved but i can't make sense of why you lot still haven't got yours and yet St on the other thread has? 
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Dobbaz
Member
Registered: 30th Apr 08
Location: Heckmondwike, West Yorks
User status: Offline
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i am part of the buy, but last sunday i ordered a set off stu_c. and if he can manage to get them here to me by today (i have them allready!) then i cant c what the big fukup is for dave. ill advise on everyone getting money back on this and going to stu.
[Edited on 15-10-2008 by Dobbaz]
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Dan Lewis
Member
Registered: 31st Jan 05
Location: Leicestershire
User status: Offline
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you can also claim the interest back if you really want to.
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