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Author The Punto saga - Update: Reply from Fiat
jr
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Registered: 20th May 02
Location: Kent
User status: Offline
27th Jan 11 at 10:39   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by deano87
Not a dealer history, but as UK legislation states a warranty can be maintained if serviced outside of the dealer network, I don't see how it should make a difference. That is my argument anyway.


thats block exemtion, using a VAT registerd garage, using genuine parts with proof of doing so
3CorsaMeal
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Registered: 11th Apr 02
User status: Offline
27th Jan 11 at 10:54   View User's Profile U2U Member Reply With Quote
Who did the servicing, have you ever checked anything etc?
sand-eel
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Registered: 15th Mar 07
Location: carluke/braidwood--IRNBRULAND
User status: Offline
27th Jan 11 at 11:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by 3CorsaMeal
They don't build em like they used to


Yeah they used to build them a lot worse
Kurt
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Registered: 23rd Oct 05
Location: Hi
User status: Offline
27th Jan 11 at 11:40   View User's Profile U2U Member Reply With Quote
Why the hell did you try italy first

I said fiat uk
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
7th Feb 11 at 20:35   View User's Profile U2U Member Reply With Quote
Update.

I wrote to Fiat UK. A 4 page letter airing all my concerns, not only with what has happened to the vehicle, but also the service from Souls of Milton Keynes, the skuttle panel rubber seal going missing, swarf in the head which had just been reskimmed etc.

I got a completely generic reply letter which did not address any of my concerns and only picked up on a few issues. Needless to say they declined any good will gesture. They seem to not be bothered that their marque vehicle was having this work done, plus the courtesy car going kaput, plus a shit service from a registered service centre.

Next stop, Trading Standards to see where I stand with the Mazda garage. Souls claim it could be down to poor servicing. The vehicle, I assume, did not have this problem when 1st bought therefore could theoretically blame Mazda's servicing.

Doubtful though.
Eck
Premium Member

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Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline
7th Feb 11 at 20:43   View Garage View User's Profile U2U Member Reply With Quote
Kudos for not giving up, but I think you're screwed.
deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
7th Feb 11 at 20:51   View User's Profile U2U Member Reply With Quote
So do I.

I'm still not fucking happy that the Fiat garage took off the rubber seal that runs along the skuttle panel.

Then claim they're prone to falling off.

It's a piece of rubber over 1 metre long that is prone to falling off. If that came off during operation, all hell would break loose under the bonnet.

Fucking idiots.

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