mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
Sounds like the response I seem to get. Waiting to hear from my credit card company about it now. I got 2 cruises to go to at the weekend and AGAIN I wont have my new wheels to show every1!
My mates are beginning to think im lying about ordering them!
[Edited on 28-04-2004 by corsa_boy69]
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
Well its been about 7/8 weeks now and still nothing so frustrating cos i dont know wot to do next 
|
AJBek
Member
Registered: 31st Jul 02
Location: Ayrshire
User status: Offline
|
quote:
Originally posted by AJBek
what I have been forced to do I am afraid. Been waiting for a header tank since 20th of Feb, and that was a replacement for a strut brace which I ordered in Jan and didn't fit  They also charged me the full price for the header tank immediately and gave me no credit for the strut brace, so I am now 200 notes down and no goods. I have phoned, faxed and emailed with no results. I don't blame Joff, as he is the only person there who has been halfway decent with me in responding to emails. He only really deals with the internet side of it and can't do much about orders. I really didn't want to post about this, as I hate bad mouthing traders (I have been in their shoes myself with suppliers letting me down). However I am just sick of the whole thing now and want my money back. They can deal with my credit card company now as I have had enough.
Got a letter back from my credit card company last week. They are crediting me the money PVD took for the non delivered goods. I am happy with this, but it wans't really the fault of the credit card company. They said they are investigating further, so hopfully they will go after PVD for their money back. Still this worked for me, and I got my money back much quicker than waiting for a refund from PVD.
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
thats great news mate. hopefully this will work for me too. how long did it take for u to sort out?
|
greengoddess
Member
Registered: 17th Jun 03
Location: Northern Ireland, formerly Enfield North London
User status: Offline
|
I've given them till wednesday to sort this out or give me an answer.Then i will do the same as i have already contacted my credit card company about this and they will chase them for the money.
8 weeks wait for something is totally unacceptable, and they need to learn about customer service, (not giving any answers to questions, not phoning back, not even emailing!!!!!)
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
good luck!
|
AJBek
Member
Registered: 31st Jul 02
Location: Ayrshire
User status: Offline
|
quote:
Originally posted by corsa_boy69
thats great news mate. hopefully this will work for me too. how long did it take for u to sort out?
Took about 6 weeks mate, but the saga started in January when goods which didn't fit were sent. I am just glad to get my money back. It is just lucky I didn't really need the money for anything else.
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
ive been told about 6 weeks aswell so hopefully next couple of weeks ill be able to get some wheels sorted off some1 else.
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
got money back at last guys. over 4 months after i originally ordered the stuff FFS! bank gave me the money out of there own pocket and they are now chasing PVD for the money instead of me dont order of PVD if u want to actually recieve wot u ordered within a year now im tryin got find somewhere to order a Apex Suspension kit from that will actually deliver it. any suggestions? i dont really know who to trust anymore
|
J da Silva
Member
Registered: 10th Apr 03
Location: The FACTory
User status: Offline
|
your credit card companies fucked then
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
ye not my problem though eh?! lol
|
Paul H
Member
Registered: 11th Aug 03
Location: Lincoln.
User status: Offline
|
have a word with red sxi he's a good seller and should sort you out if he can get it
|
goyemm
Member
Registered: 17th Jan 04
Location: BRISTOL
User status: Offline
|
Would'nt want to be your bank having to chase PVD up for money
|
Siberia
Member
Registered: 9th Oct 03
Location: Leprechaun Land Drives : Zafira GSI
User status: Offline
|
the differnce is that a bank will have a legal team and they know exactly how to scare and presure people into paying up
|
J da Silva
Member
Registered: 10th Apr 03
Location: The FACTory
User status: Offline
|
quote:
Originally posted by Siberia
the differnce is that a bank will have a legal team and they know exactly how to scare and presure people into paying up
so do i  
|
Adam
Member
Registered: 1st May 01
Location: Hurstbourne Tarrant
User status: Offline
|
Joff just designs the website
|
J da Silva
Member
Registered: 10th Apr 03
Location: The FACTory
User status: Offline
|
none of it is joffs fault, pete only
|
mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
|
Yes its Pete thats at fault cos he should be sorting this sort of stuff out but he doesnt even bother trying.
|
J da Silva
Member
Registered: 10th Apr 03
Location: The FACTory
User status: Offline
|
it works out more costly in the long run, instead of just giving people their money back, he's now letting it get to the point where he has to pay the money back, with interest, extra court fees and pay for phone call costs,days off work to sort the problems etc
all i can think of is Pete is extremely thick and has no sense of law
|
