supacook2k
Member
Registered: 26th May 03
User status: Offline
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they dont have to sell it to you if the wrong price is advertised as it is up to the company but if theyve taken the money then i think you've got a good case!
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Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
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They can change the price at any time they want till you receive the goods. They probably wont just suddenly charge you £300 so id be expecting an email
[Edited on 05-03-2005 by Adam_B]
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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If you go into a shop and somethying is advertised say at £20 instead of £50 by mistake by law they have to sell you it at price advertised.
Like for instance a few months ago I went into homebase to get a roll of wallpaper and it is £9.99 a roll..I seen one roll with 99p on it...thought
so took it to till and they said somebody had put it on there and thats not the price...
But they had to give it to me at 99p..She went and seen her manager and had to sell it at that price.......
But the company on the net might just try and get out of it and would be a pain trying to get it for that price..If I get one fair do's but if not get a refund and nothing lost
[Edited on 05-03-2005 by mav]
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Recaro1
Member
Registered: 25th Mar 02
User status: Offline
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I always thought that if somethings advertised at that price, they dont legally have to sell it at that price.
For example, say a car is on the forecourt of vauxhalls. Has the price advertised in those stick on numbers to the front windscreeen. Say the last digit falls off due to heat. Would then then have to sell at £500 instead of £5K.
If a shop charges you say £500 instead of £5000 then thats final. As you have both agreed the price and the sale has been completed.
[Edited on 05-03-2005 by Recaro1]
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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well the site has comlpeted sale etc as got 3 confimation emails saying sale confirmed etc..
money debited etc.
dunno see what happens....
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Recaro1
Member
Registered: 25th Mar 02
User status: Offline
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Then they have to sell it at that price.
But they will prob try and cancel all your orders and email you saying there was a mistake to try and get out of it.
Which you dont have to take. (I think)
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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trading standards will be getting alot of calls.........
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Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
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theres different rules for buying online to walking into a shop. The transaction for online purchases is only completed when you receive the goods, in a shop it completed as soon as they give you a receipt
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Ryan L
Member
Registered: 4th Mar 03
Location: Essex
User status: Offline
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agreed with Adam_B about there being different rules for the internet and face to face transactions
with face to face transactions as soon as offer is made (by customer) and then accepted by the retailer (i.e. by sending you an order confirmation) then the contract is legally binding as the terms have been agreed to, with regards to the old numbers in a car falling off so only read £500 rather than £5000 there is no legal onus on retailer as placing a car on the forecourt for sale is an invitation to treat and then the onus is on the customer to make the offer which then needs to be accepted by the dealer
im just researching the legal position of this now so will try to let you lot know, they might try and argue that the contract is void due to unilateral mistake and that they can revoke their offer anytime up until the completion of the transaction but try and argue with them that the contract has been completed in fact as an order confirmation has been recieved (thus they have communicated their acceptance) and that they money has been debited from the account, also dont mention for a second that the only reason you bought it was becuase of its price, those of you who ordered 6 or so are the ones who definitely won't get anything
i ordered one by the way as well,
[Edited on 05-03-2005 by Ryan L]
[Edited on 05-03-2005 by Ryan L]
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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I only bought 1..didn't want to be greedy
your right about them confirming the order at price stated............
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mattyboy199
Member
Registered: 5th Feb 03
User status: Offline
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Regarding Samsung 28inch pure flat widescreen TV (quick find code 86649)
Please note that the above item has been incorrectly priced on our website and
under our Terms and
Conditions 2.3 which states,
Every effort is made to ensure that prices shown on the Supplier's website are
accurate at the time
you place your order. If an error is found, the Supplier will inform you as soon
as possible and
offer you the option of reconfirming your order at the correct price, or
cancelling your order. If
the Supplier does not receive an order confirmation within 14 days of informing
you of the error,
the order will be cancelled automatically. If you cancel the order, or if the
order is cancelled
automatically due to the expiry of the 14 day period, the Supplier will refund
or re-credit you for
any sum that has been paid by you or debited from your credit card for the
goods.
We will not be supplying this item. In this instance we have cancelled your
order and issued you a
refund, we apologise for any inconvenience this may have caused you.
Regards,
Ebuyer Customer Support.
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X 60RSA
Member
Registered: 20th Aug 01
Location: Lincoln
User status: Offline
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I got that 2!
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mattyboy199
Member
Registered: 5th Feb 03
User status: Offline
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so will everyone
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M2RTY
Member
Registered: 25th May 01
User status: Offline
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quote:
Originally posted by mav
If you go into a shop and somethying is advertised say at £20 instead of £50 by mistake by law they have to sell you it at price advertised.
Like for instance a few months ago I went into homebase to get a roll of wallpaper and it is £9.99 a roll..I seen one roll with 99p on it...thought
so took it to till and they said somebody had put it on there and thats not the price...
But they had to give it to me at 99p..She went and seen her manager and had to sell it at that price.......
But the company on the net might just try and get out of it and would be a pain trying to get it for that price..If I get one fair do's but if not get a refund and nothing lost
[Edited on 05-03-2005 by mav]
my mam is an area manager for JD williams and she gets people comming in all the time puttin 99p stickers on cameras, designer shoes etc which in itself is ILLEGAL to do and just as bad as shop lifting
when thye try to buy the mispriced item my mam simply refuses to sell them, even if they throw the money at her they do not have the right to buy them
if something is wrongly priced then some places will sell it as an act of good will, which is up to them
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X 60RSA
Member
Registered: 20th Aug 01
Location: Lincoln
User status: Offline
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I will get my money back, ive e mailed trading standards just to see if i have a leg to stand on, see what i get back on monday.
Always worth a try!
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by mattyboy199
so will everyone
yup, knew we wouldnt get it 
Although anyone know the exact law about this? - just wondering if there is anyway we can get this item?
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Ryan L
Member
Registered: 4th Mar 03
Location: Essex
User status: Offline
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as mentioned above they have a clause in their terms and conditions that states the terms of the contract can be changed if an error is made
although all trading standings will care about is whether or not it was deliberate, if so then everyone should get their tele's, if not deliberate no teles for no one
i personally think it was done for publicity, look at previous cases when it happened.
Amazon case with iPaq was the year prior to them recording a net profit for first time and the Argos case was only months after the online services came active. Ebuyers way of getting attention, although ive ordered from them a few times before, good service ive always had and prices are pretty good too
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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oh well...
I got the email.....i'll just make sure I get my money back....
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Me to!
Worth a try!
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Adam_B
Member
Registered: 13th Dec 00
Location: Lancashire
User status: Offline
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ahem
told ya so
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Adam_B
ahem
told ya so
i feel if you re-read the thread, you will see that i knew it wouldnt work even before i placed an order in for mine, so you didnt tell me squat
however, it was worth a shot, and it will be interesting what X 60RSA's email from trading standards will say
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Ryan L
Member
Registered: 4th Mar 03
Location: Essex
User status: Offline
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quote:
Originally posted by Dom
quote:
Originally posted by Adam_B
ahem
told ya so
i feel if you re-read the thread, you will see that i knew it wouldnt work even before i placed an order in for mine, so you didnt tell me squat
however, it was worth a shot, and it will be interesting what X 60RSA's email from trading standards will say
thats if they can be bothered to get back to him
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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quote:
Originally posted by Dom
it will be interesting what X 60RSA's email from trading standards will say
All the email will say is that they made an error in the pricing, and the disclaimer in their T&C's means they are right in what they have done.
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Kenni
Member
Registered: 29th Jan 01
Location: Worcester(sauce) Drives: VX220 & Zaffy GSi
User status: Offline
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Company offers Price on net
Customers accepts the Price
Company sends out an email stating that the order has been accepted
Company debits payment
*****CONTRACT MADE (??)*****
Customer waits for items
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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your right kenni but part of the contract that the company offers and the customer agrees to is the terms and conditions of which you all were aware of and accepted when placing the order. If you wernt made aware of the terms then it would be a different matter
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