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Author o2 anyone else having problems
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
2nd Oct 03 at 18:35   View User's Profile U2U Member Reply With Quote

Had my phone ages on o2 Payas u g Genie get 300 free txt a month BUT

This is the complain I jus sent them - I know its kinda petty but fcukin cunts!!

I have been having problems with my mobile phone it has been charging me more than it should, I had 4p on my phone got a £10 top up and send 3 txtmsg instead of charging me the normal 10p and having 9.74 it had charged me more... I decided to call 100 and ask the operator for help to which it never gave me any warning and also charged me credit......?! When did this happen, Im really not happy with this as my 300 free txt was spoed to have been enabled by now and im still paying... also with wotever changes or error is happening I am making a complain so can u please call me urgently requiring these matters.

Regards an unhappy customer.

Ben
Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline
2nd Oct 03 at 18:44   View User's Profile U2U Member Reply With Quote

happens with me all time , some times when i have full reception and my phone is on , when ppl call my number it says either!

1)the number u dialed aint recognised
2)your call cant be connected at this time!

and i know this bcoz i called off my home phone! its crap, i dont get delivery reports either ! bag of shit o2
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
2nd Oct 03 at 18:47   View User's Profile U2U Member Reply With Quote

I sent 3 txt and from 10.04 I was down to 9.68... I mean WTF then I called o2 help (Ive jus emailed them the above) and I checked my balance down to £8.56 fcukin cunts im proper pissed I hope someone calls so I can fcukin rip into them...
Ben
Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline
2nd Oct 03 at 19:31   View User's Profile U2U Member Reply With Quote

whats there email addy , ill email em too!

do u get reports ?
kerzo
Member

Registered: 10th Nov 02
Location: Norn Iron
User status: Offline
2nd Oct 03 at 21:55   View User's Profile U2U Member Reply With Quote

somehow i get free months sometimes without even topping up...like last month i was lying in bed and i got a txt saying thank you for topping up this month your free txt and wap allowance will commence on blah blah blah....... i am not complaining about that now!!
Corsa Sport Gav
Member

Registered: 12th Feb 03
Location: Durham, County Durham Drives: A6 Allroad
User status: Offline
2nd Oct 03 at 22:00   View User's Profile U2U Member Reply With Quote

yer i need the e-mail addy too.. cudsee it on there web shite
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
3rd Oct 03 at 07:18   View User's Profile U2U Member Reply With Quote

My phone is'nt let me make outbound calls
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
3rd Oct 03 at 07:22   View User's Profile U2U Member Reply With Quote

www.o2.co.uk I went to then help then u enter ur mobile number in there and then contact or wotever it is but I sent 2 e-mails last night and still waiting for reply This makes me very angry
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
3rd Oct 03 at 07:26   View User's Profile U2U Member Reply With Quote

o2 PAYG (aka Genie) SIMs won't let you have delivery reports, only contract ones do.

I'm with Vodafone, although I don't get free texts, my first 3 texts per day are 12p, then all subsequent ones are 9p each.

Plus I get delivery reports, GPRS is quite cheap on it as well, and it's always reliable as it's on the Vodafone network!
Shelly
Premium Member

Avatar

Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
3rd Oct 03 at 07:33   View Garage View User's Profile U2U Member Reply With Quote

Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
3rd Oct 03 at 07:33   View User's Profile U2U Member Reply With Quote

I didn't ask what network u were on, jus if u had problems.
Shelly
Premium Member

Avatar

Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
3rd Oct 03 at 07:34   View Garage View User's Profile U2U Member Reply With Quote

Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
3rd Oct 03 at 07:35   View User's Profile U2U Member Reply With Quote

I didn't ask you to post about o2 problems, but you still did anyway.
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
3rd Oct 03 at 07:38   View User's Profile U2U Member Reply With Quote

Sam behave u slut
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
3rd Oct 03 at 07:39   View User's Profile U2U Member Reply With Quote

Kiss my walrus!
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
3rd Oct 03 at 09:57   View User's Profile U2U Member Reply With Quote

ttt - still gettin charged 12p
glasgow_corsa_c
Member

Registered: 13th Jan 03
Location: Ecosse
User status: Offline
3rd Oct 03 at 10:07   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Sam
o2 PAYG (aka Genie) SIMs won't let you have delivery reports, only contract ones do.




i had an o2 contract and couldnt get delivery reports.
Foz
Member

Registered: 8th May 02
Location: Bristol
User status: Offline
3rd Oct 03 at 10:53   View User's Profile U2U Member Reply With Quote

iam on O2 contract, i have no problems apart from i havnt had this months bill yet! grrrr
glasgow_corsa_c
Member

Registered: 13th Jan 03
Location: Ecosse
User status: Offline
3rd Oct 03 at 11:00   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Foz
iam on O2 contract, i have no problems apart from i havnt had this months bill yet! grrrr


i jsut took out a contract with o2this morning. chick on the fone sounded well durty l
Pablo
Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
3rd Oct 03 at 11:46   View User's Profile U2U Member Reply With Quote


 
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