corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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On buying a electric pair of m3's with indicators, company said I needed 4 wire attachment, but after getting them sprayed garage said it was the 3 wire needed (great company!!!) anyone know what is needed to get the the wiring sorted????
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Paul H
Member
Registered: 11th Aug 03
Location: Lincoln.
User status: Offline
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can you not just get them to send the motors and wiring for the 3 wire version and send the 4 wire ones back
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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they didn't want to know mate, they told me any auto elec would be able to do them, but the ones I went to said they couldn't figure it out?
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carnoisseurcraig
Member
Registered: 4th Jun 03
Location: Inverness
User status: Offline
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nah, your within your rights to get the right one for your car.
Threaten them with trading standards if they give ya shit.
If it was me, i would have swapped them about for ya no problems, its such a simple task and it keeps customers happy. I just dont understand some companies. HOUNDS FOR POUNDS!!!!!!!
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greengoddess
Member
Registered: 17th Jun 03
Location: Northern Ireland, formerly Enfield North London
User status: Offline
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I'm only guessing but 2 wires for the switch, a live, and an earth
R they heated as well?
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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yes, there are heated as well - have talked to the company who said it was my own fault for not checking before i had them sprayed, when ordering the guy said he had the year of car and there would be no probs. company advertises top right corner too!!!!!!! Just want them fixed now - any suggestions?????
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corsa_10
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Registered: 1st Jul 03
User status: Offline
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Anyone???
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Trucido
Member
Registered: 14th Jun 03
Location: Bristol
User status: Offline
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they have to give you a refund as they provided you with the wrong unit for your car and its totally your fault and you weren't to know. They should also (maybe) refund the spray...
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corsa_10
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Registered: 1st Jul 03
User status: Offline
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have taken it up with trading standards this afternoon and they I should have sent them back straight away but there also agreed that I was relying on the expertise of the company, thinking of getting on to my credit card company and taking it further as i hate being ripped off by companies !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Scott
Member
Registered: 11th Mar 01
Location: Kilmarnock,Scotland
User status: Offline
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ffwd ?
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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why? have you had probs too?
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Scott
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Registered: 11th Mar 01
Location: Kilmarnock,Scotland
User status: Offline
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Nope i dont use any other retailers
I run one of the companies top right
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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what would your advice be?
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Scott
Member
Registered: 11th Mar 01
Location: Kilmarnock,Scotland
User status: Offline
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tbh - you cant really send something back when they are painted.
Ask them for a credit note for something to the value of them
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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Even though I was relying on information they had offered me, by saying there was no need to visit a garage and check it out, if there is any probs we will let you know - I didn't think twice when receiving the mirrors cos they advertise everywhere and trusted what they had told me. That aside can anyone give advice to sort the mirrors, cheers
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luca2020
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Registered: 26th May 02
Location: Maidstone, Kent
User status: Offline
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lol ffwd tryed fucking me over once over a body kit, got trading standards, credit card company invloved and eventualy went to court, 2 days b4 the court hearing they bottled out of it knowing they were going to lose and payed up
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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I'm getting the same feed back from alot of people, what did the credit card company advise?? as I'm going down the same route?
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Joff
Member
Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
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If they've said they are the version for your car then technically they are to blame, but we always urge customers to trial fit items to their car before painting as it gets over any grey area where returns are concerned.
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corsa_10
Member
Registered: 1st Jul 03
User status: Offline
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I understand what your saying, but am determind to take it further as I offered to go to a garage and find the correct information - they said it wasn't nesscersary 'we're all professional' yeah right!!!!! - on the phone to visa in the morning, will keep you posted - Cheers
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