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Author On the fone 2 freeserve
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:47   View User's Profile U2U Member Reply With Quote
asked me my fone number 4 times so far
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:48   View User's Profile U2U Member Reply With Quote
now say i'm not on there system
L330wnz
Member
Registered: 9th Mar 04
Location: Norwich, Norfolk
User status: Offline
17th Jun 04 at 14:49   View User's Profile U2U Member Reply With Quote
u might as well talk to ya self mate, the help lines are never no good
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:49   View User's Profile U2U Member Reply With Quote
now on hold AGAIN
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:50   View User's Profile U2U Member Reply With Quote
shite music
shawboy
Member
Registered: 1st Jul 02
Location: Wombwell, Barnsley
User status: Offline
17th Jun 04 at 14:50   View User's Profile U2U Member Reply With Quote
do you mean wanadoo?
freeserve aint nomore.
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:53   View User's Profile U2U Member Reply With Quote
ur e-mail is working err... no it's not

back on hold again
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:54   View User's Profile U2U Member Reply With Quote
Yes i'm talking to wanadoo and not f,serve
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
17th Jun 04 at 14:55   View User's Profile U2U Member Reply With Quote
50p a min - you will constantly be on hold!
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:56   View User's Profile U2U Member Reply With Quote
U can’t have 2 identical account. There fucking not. Hang on a min. I’m back on hold
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:58   View User's Profile U2U Member Reply With Quote
comes back. i'm back on hold
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 14:59   View User's Profile U2U Member Reply With Quote
Phone this other number

H crap is this service
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 15:01   View User's Profile U2U Member Reply With Quote
Now wanna charge me £20 to get my e-mail account back WTF?
Dan B
Member
Registered: 25th Feb 01
User status: Offline
17th Jun 04 at 15:03   View User's Profile U2U Member Reply With Quote
Errm, if you're paying 50p/minute, they CANNOT put you on hold.......by law.

If they have, send an official complaint to ICSTIS (the watchdog-company for premium-rate services).
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
17th Jun 04 at 15:04   View User's Profile U2U Member Reply With Quote
tell em to get fcuked & say you wana cancel!
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 15:07   View User's Profile U2U Member Reply With Quote
I'm not happy, gonna cancel cancel. Firsly i need to phone BT and see what they can offer.

Yeah it was the 50 a min number. Was on the phone for 20 mins to
Dan B
Member
Registered: 25th Feb 01
User status: Offline
17th Jun 04 at 15:09   View User's Profile U2U Member Reply With Quote
Maximum cost of a single premium-rate call, from memory, is £15......when the call-cost hits that, the operator has to advise you of this, and hang up, meaning you have to call back.

Seriously, contact ICSTIS and tell them about being put on hold......if enough people make the same complaint, FreeServe/Wanadoo's rights to use a premium-rate number will be legally withdrawn......I've trained for a premium-rate number, so was given all the legal-spiel for it. Actually managed to avoid taking a single premium-rate call by sticking to dealing with local-rate calls, but that was my prerogative as a 2nd-Line engineer where I was working at the time.
Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
17th Jun 04 at 15:22   View User's Profile U2U Member Reply With Quote
Unless my e-mail address is working before i got to bed tonight Freeserve are gonna get done dry up the arse

I'm not happy!
Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
17th Jun 04 at 15:38   View User's Profile U2U Member Reply With Quote
i like wanadoo cos they keep giving me £20 vouchers for pizza hut + other brewers fayre pubs
Dan B
Member
Registered: 25th Feb 01
User status: Offline
17th Jun 04 at 15:40   View User's Profile U2U Member Reply With Quote
I like Zen, because I work for them, so can actually call BT directly in the event of anyone problems!

 
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