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Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

13th Oct 04 at 19:06

I had about £5 credit earlier, now I have -£0.10 and I can't make any calls or send texts? WTF is going on, can't even call Customer Care as it diverts me to the Topup Line?

Cole

Member

Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline

13th Oct 04 at 19:08

i have the opposite problem i made a 15min call the other day on 02 and didnt get charged at all

Ben

Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline

13th Oct 04 at 19:13

i used to top up my phone for free off my card , but last time i got charged . must of had £100 out of them tho

MikeE

Member

Registered: 7th Mar 03
Location: Milton Keynes
User status: Offline

13th Oct 04 at 19:14

quote:
Originally posted by Ben
i used to top up my phone for free off my card , but last time i got charged . must of had £100 out of them tho

lucky git

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

13th Oct 04 at 19:14

They seem a bit crap compared to Vodafone methinks? Only with O2 because of the free texts!

modded_corsa

Member

Registered: 9th May 03
Location: Middlesbrough
User status: Offline

13th Oct 04 at 19:16

i sumtimes send txt msgs.....and it doesnt charge me for them.....thn other times.....it will charge me 15p per txt...(normally 12p)

Dom

Member

Registered: 13th Sep 03
User status: Offline

13th Oct 04 at 19:17

use the free 300 text hack for O2, ive yet to try it but people say it works so

Ben, how did you manage to top up for free? take it was using your credit card etc? surely its automatic billing?

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

13th Oct 04 at 21:14

So I'm guessing no-one else has this bizarre O2 problem like I have?

James_DT

Member

Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline

13th Oct 04 at 21:22

Topping up with your credit card isn't automatic, you topup when you want to.

greycorsa

Member

Registered: 12th Jan 03
User status: Offline

13th Oct 04 at 22:07

i had this problem sam. apparently i got overcharged when trying to use the WAP service?? they refunded me with my £9.80. my balance went down to -4p

kunts

Rebrabuk

Member

Registered: 28th Mar 04
Location: North East
User status: Offline

13th Oct 04 at 23:08

I had 25p credit, sent 1 text message and was then left with 1p credit..

Most expensive text i've ever sent..

leni

Member

Registered: 25th Mar 02
User status: Offline

14th Oct 04 at 07:09

have you ordered any bolt ons?

I had a registration fone call and they took £4.99 off my balance to change me onto this home250 thingy

Sam

Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline

14th Oct 04 at 18:03

quote:
Originally posted by greycorsa
i had this problem sam. apparently i got overcharged when trying to use the WAP service?? they refunded me with my £9.80. my balance went down to -4p kunts

Well my balance was -£0.10, then I topped up on the phone using my Visa card and my balance was £9.89, so later this morning I phoned up O2 Customer Care (cost me about £4 that call!), they said it's because I tried a few times to connect by WAP and it wouldn't go through, and I was being charged 23p or something each time... So they said they'd refund the £5+ back to my phone ASAP...

Ben

Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline

14th Oct 04 at 18:56

quote:
Originally posted by VisibleMan
use the free 300 text hack for O2, ive yet to try it but people say it works so

Ben, how did you manage to top up for free? take it was using your credit card etc? surely its automatic billing?

i just used my normal halifax cardcash thingy , topped it up on top up line , it kept saying sorry its been unsucessful but the credit still went on

Dom

Member

Registered: 13th Sep 03
User status: Offline

14th Oct 04 at 18:58

quote:
Originally posted by Ben

quote:
Originally posted by VisibleMan
use the free 300 text hack for O2, ive yet to try it but people say it works so

Ben, how did you manage to top up for free? take it was using your credit card etc? surely its automatic billing?

i just used my normal halifax cardcash thingy , topped it up on top up line , it kept saying sorry its been unsucessful but the credit still went on

sweet

if my little topup cheat doesnt work that i brought from ebay, then ill try that

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

14th Oct 04 at 19:04

Use Orange... never any problems (other than the 8 8210s I got through - 'phone problem!)

Dom

Member

Registered: 13th Sep 03
User status: Offline

14th Oct 04 at 19:07

quote:
Originally posted by Robbo
Use Orange... never any problems (other than the 8 8210s I got through - 'phone problem!)

do they offer free 300 texts a month + the credit for 10 pounds a month?

but yesh, for a contract there good, but for PAYG virgin beats any other network hands down, especially considering their prices are bloody low - but then again you choose the network your own because it suits you etc

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