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Author Broadband help!
nik
Member

Registered: 19th Jun 00
User status: Offline
22nd Feb 06 at 16:56   View User's Profile U2U Member Reply With Quote

Have had BT 2mb for about 8 months now, no problems until 2 weeks ago. Have trouble connecting, then when it finally connects (about 10% of the time!) it loses connection pretty quickly. Rung BT about 15 times now, even had an engineer out to check the line with no probs

* tried different pc's
* checked all wiring, used diff micro filters
* used diff points in house

No luck whatsoever and my patience has run out. Could it be the router that is fucked? Really need to get it sorted before I throw the lot out the top floor window Word of warning, BT are fucking useless so they won't be getting this month's bill.
GREG 1
Member

Registered: 28th Jul 00
Location: Essex
User status: Offline
22nd Feb 06 at 16:58   View User's Profile U2U Member Reply With Quote

BT are CRAP - we had a punch up
Tiscali are CRAP
Virgin are ok
AOL are crap

gianluigi
Member

Registered: 9th Mar 05
Location: Ipswich, Suffolk
User status: Offline
22nd Feb 06 at 16:58   View User's Profile U2U Member Reply With Quote

BT are shit

i am with them but CBA to change LOL
nik
Member

Registered: 19th Jun 00
User status: Offline
22nd Feb 06 at 16:59   View User's Profile U2U Member Reply With Quote

Its a joke, no help at all. Rung up 3 times yesterday only to be hung up on twice Seriously going to ring and demand it's fixed tomorrow when I get home.
Nismo
Member

Registered: 12th Sep 02
User status: Offline
22nd Feb 06 at 17:54   View User's Profile U2U Member Reply With Quote

Nik when you call ask to speak witht e duty Team leader , they cant refuse to put you through to them , then go off on one at him , ask for his full name and say you are taking your experiance to the ADSL guide who in term are passing the information to Ofcom
MarkW
Member

Registered: 19th Mar 04
Location: Orpington, Kent
User status: Offline
22nd Feb 06 at 19:39   View User's Profile U2U Member Reply With Quote

router
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
22nd Feb 06 at 23:11   View User's Profile U2U Member Reply With Quote

ive been loosing my connection alot lately too, BT's performance over the last month has been shite, not sure whats going on
nik
Member

Registered: 19th Jun 00
User status: Offline
23rd Feb 06 at 09:20   View User's Profile U2U Member Reply With Quote

Going to ring today and demand a new router is sent out today, if that doesn't work then I'm going to stop payment until it's sorted
Bart
Member

Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
23rd Feb 06 at 09:49   View User's Profile U2U Member Reply With Quote

http://www.corsasport.co.uk/board/viewthread.php?tid=265677

get rid of BT!

Join Plusnet and they will give you the same broadband package for £9.99 for some time due to you kindly switching over.

 
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